Hyperlinks in Outlook error "the operation has been canceled due to restrictions in effect on this computer"

A user started getting this error message when clicking on any hyperlinks from outlook. We have not made any changes to his policy or computer. When I searched
the issue a Microsoft article said to reset IE to default but that did not work. I also tried re installing it completely but no luck.

Hi,
Do you hava other web browsers (such as Chrome or Firefox) installed before? Did you uninstall the browser without setting Internet Explorer as the default browser? If this is the case, we may try the following steps to fix the issue:
1. Press Windows key + R to open the Run command, type regedit and press Enter to open the Registry Editor.
2. Navigate to HKEY_CURRENT_USER\Software\Classes\.html
3.
Right click the value for the .html key and select Modify.
4. Change the value from “ChromeHTML” (or
FireFoxHTML or something else ) to “htmlfile”.
5.
Repeat step 4 for .htm, shtml, .xht, .xhtml, .xhtm keys.
6. Exit Registry Editor and restart Outlook to see the result.
Pleas let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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