Hyperlinks in Web Admin Client not working | BPC 10

Hi all
We are running:
BPC10
SP 13
IE9
Office 2010
2 of our admin users have been haviing problems with the 'Launch' menu on the homepage of the BPC web interface homepage.
This happens several times per day and in different environments. but there does not appear to be a pattern which might cause this.  Once the problem happens (no links can be launched in the launch menu) the user has to log off and then back on.  The user is trying to click the link "Planning and Consolidation Administration" when this happens
Has anyone else experienced this problem ?  Any suggestions on how to fix / capture the error ?
Thanks
Ian

Hi Bishwajit
I can only really send you a screenshot of the admin launch panel where none of the links are clickable.
Any ideas ?
Ian

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    Keywords:      Classic
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    The Client Web Service is not working.
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      <System>
        <Provider Name="Windows Server Update Services" />
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        <Keywords>0x80000000000000</Keywords>
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        <EventRecordID>884377</EventRecordID>
        <Channel>Application</Channel>
        <Computer>APP-SVR.DOMAIN.local</Computer>
        <Security />
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    Source:        Windows Server Update Services
    Date:          9/21/2011 1:53:01 PM
    Event ID:      12042
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    Keywords:      Classic
    User:          N/A
    Computer:      APP-SVR.DOMAIN.local
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    Source:        Windows Server Update Services
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        <Keywords>0x80000000000000</Keywords>
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    Microsoft MVP - Software Distribution (2005-2011)
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