Hyperlinks not converting properly

Hello, I have a Word document with embedded hyperlinks. For
example I'll have a "click here" and the click here will point to a
website. When I convert the file, the PDF has a small hand like it
knows it's a link. But the hand has a W (word logo). The link never
opens. I'm hoping I'm just missing a setting or something. Any help
is appreciated.

Thanks for getting back to us John.
My apologies for what perhaps was an inaccurate expectation
set by TS.
With Acrobat.com, your conversion *options* are slim. Infact
there aren't any options for the conversion, other than, would you
like to convert, yes or no :)
To help us work to make the conversion process better, would
you mind emailing us one of your Word docs with the links that
isn't converting properly, and maybe a converted PDF with the link
trouble in it as well to sharedoc[at]adobe.com ?
That way we can have a look at it, and while not offering a
solution, we will be able to improve our conversion accuracy, going
forward.
Your other options for Word-2-PDF conversion would be, since
you're wanting to use part of Acrobat.com.... to use more of
Acrobat.com in your workflow. Depending on what is inside the word
doc, you could see if Buzzword will be able to import your word
doc, and then display it, allow you to edit the imported file, and
then export to PDF (with links) directly from Buzzword
Or an option is to download the
Acrobat 9
30-day trial. Which will give you at least 30 free days of PDF
making functionality.
Hopefully this post will give you enough information to be
able to move forward!
All the best,
Pete

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CREATE PROCEDURE el_REP_GetAllAccts
@GroupCode int
,@PeriodBegin datetime
,@PeriodEnd datetime
AS
DECLARE @UserLogon char(30),
@ErrorNum int,
@ErrorSource char(50),
@Description varchar(255),
@Description1 varchar(255)
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,@Role char(1)
,@Group int
,@RowCnt int
SELECT ag.account_id
,ag.role_code
,ac.name
FROM account_group ag
,account ac
WHERE @PeriodBegin >= ag.in_start
AND @PeriodEnd <= ag.in_end
AND ag.account_id = ac.account_id
AND ag.group_id = @GroupCode
ORDER BY ac.name
select @RowCnt = @@rowcount
RETURN @RowCnt
This was converted to a function, with a package for the REF CURSOR result set:
-- BEGIN PL/SQL BLOCK --------------------------------
CREATE OR REPLACE PACKAGE EL_OWNER.EL_REP_GETALLACCTSPkg AS
TYPE RT1 IS RECORD (
account_id account_group.account_id%TYPE,
role_code account_group.role_code%TYPE,
name account.name%TYPE
TYPE RCT1 IS REF CURSOR RETURN RT1;
END;
-- END PL/SQL BLOCK ----------------------------------
-- BEGIN PL/SQL BLOCK --------------------------------
CREATE OR REPLACE FUNCTION EL_OWNER.EL_REP_GETALLACCTS (
GroupCode NUMBER ,
PeriodBegin DATE ,
PeriodEnd DATE ,
RC1 IN OUT EL_REP_GETALLACCTSPkg.RCT1)
RETURN INTEGER
AS
StoO_selcnt INTEGER;
StoO_error INTEGER;
StoO_rowcnt INTEGER;
StoO_crowcnt INTEGER := 0;
StoO_fetchstatus INTEGER := 0;
StoO_errmsg VARCHAR2(255);
StoO_sqlstatus INTEGER;
UserLogon CHAR(30);
ErrorNum NUMBER(10,0);
ErrorSource CHAR(50);
Description VARCHAR2(255);
Description1 VARCHAR2(255);
AccountList NUMBER(10,0);
Role CHAR(1);
Group_ NUMBER(10,0);
RowCnt NUMBER(10,0);
BEGIN
BEGIN
StoO_error := 0;
StoO_rowcnt := 0;
OPEN RC1 FOR
SELECT ag.account_id, ag.role_code, ac.name
FROM account_group ag, account ac
WHERE el_REP_GetAllAccts.PeriodBegin >= ag.in_start
AND el_REP_GetAllAccts.PeriodEnd <= ag.in_end
AND ag.account_id = ac.account_id
AND ag.group_id = el_REP_GetAllAccts.GroupCode
ORDER BY ac.name ;
SELECT 1 INTO StoO_rowcnt FROM DUAL
WHERE EXISTS (SELECT ag.account_id, ag.role_code, ac.name
FROM account_group ag, account ac
WHERE el_REP_GetAllAccts.PeriodBegin >= ag.in_start
AND el_REP_GetAllAccts.PeriodEnd <= ag.in_end
AND ag.account_id = ac.account_id
AND ag.group_id = el_REP_GetAllAccts.GroupCode );
EXCEPTION
WHEN NO_DATA_FOUND THEN
StoO_rowcnt := 0;
StoO_selcnt := 0;
WHEN OTHERS THEN
StoO_rowcnt := 0;
StoO_selcnt := 0;
StoO_error := SQLCODE;
StoO_errmsg := SQLERRM;
END;
el_REP_GetAllAccts.Rowcnt := StoO_rowcnt;
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END el_REP_GetAllAccts;
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The above @@rowcount conversion will not work. StoO_rowcount will always only contain 1, if any rows were selected. RC1%ROWCOUNT also will not work, because now rows have been fetched from the REF CURSOR.
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Thanks,
-Mark

Please delete this.

Please refund. Not converting properly.

please refund not converting my file properly

Thanks for getting back to us John.
My apologies for what perhaps was an inaccurate expectation
set by TS.
With Acrobat.com, your conversion *options* are slim. Infact
there aren't any options for the conversion, other than, would you
like to convert, yes or no :)
To help us work to make the conversion process better, would
you mind emailing us one of your Word docs with the links that
isn't converting properly, and maybe a converted PDF with the link
trouble in it as well to sharedoc[at]adobe.com ?
That way we can have a look at it, and while not offering a
solution, we will be able to improve our conversion accuracy, going
forward.
Your other options for Word-2-PDF conversion would be, since
you're wanting to use part of Acrobat.com.... to use more of
Acrobat.com in your workflow. Depending on what is inside the word
doc, you could see if Buzzword will be able to import your word
doc, and then display it, allow you to edit the imported file, and
then export to PDF (with links) directly from Buzzword
Or an option is to download the
Acrobat 9
30-day trial. Which will give you at least 30 free days of PDF
making functionality.
Hopefully this post will give you enough information to be
able to move forward!
All the best,
Pete

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Please follow this link.
http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

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Hello,
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we have the following environment:
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Tomcat and IIS
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Edited by: D. Osseweijer on Jan 6, 2010 10:04 AM

excluded the possibility that this has anything to do with SSL config.
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when i have a look at the logfiles, i see the following error:
.\infosessionmgr.cpp:959: TraceLog message 1
2010/01/06 13:55:37.090|>>|A| |11832| 196| |||||||||||||||assert failure: (.\infosessionmgr.cpp:959). (false : Couldn't get token).
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Thanks,
Archaeopteryx

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     http://leximation.com/dita-fmx/
Thanks,
Scott Prentice
Leximation, Inc.
www.leximation.com

Hyperlinks not generating properly in Word help

Robohelp 6 build 099
Hi
I am trying to generate a Word doc - as I have done several time before without any significant problems - and my hyperlinks, after several successful runs at the document for formatting purposes, now no longer resolve as hyperlinks .
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With thanks
Robin Valk.
Message was edited by: R-V

It sounds like you have changed a Word setting.
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See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Hyperlinks not converting properly

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