Hyperlinks to bookmarks not working

When I create a hyperlink to a bookmark it works fine when I create it: as soon as the bookmark is chosen from the drop-down menu the link takes me to it. However when I subsequently click the hyperlink (with the 'make all hyperlinks inactive' box unchecked) nothing happens. Hyperlinks to webpages work fine. I'm using iBooks Author version 2.1.3 and Mavericks version 10.9.5. I've scoured the net but no-one else seems to be having this problem so I guess I must be making some elementary blunder. Any help would be much appreciated.

I'm not sure how some of the links in one of my notes were created.
My thinkng is that there are many applications that can make the determination that something that starts with http:// or https:// can be made to behave as a hyperlink
I do know that I did not purposely create a hyperlink and then paste it into my note.
Also, the only time that I receive the Open URL option in the services is when I select text. E.G if i have text in my Note like jguitar.com and I select the text and then choose Notes > Services, the Open URL option appears and the link will open. If I select the word jguitar all by itself/alone, the option doesn't appear, so the application can tell if it is a possible choice for opening a URL.
Something isn't quite adding up......

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See this picture to see what I am talking about. You might need to click on it to magnify it:
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From:   Lilybiri <[email protected]>
To:     Brenda Dersham <[email protected]>
Date:   01/25/2011 08:33 AM
Subject:        Self-Paced Learning - Bookmark not
working in Captivate 5
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Message was edited by: Milan Gautam

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Hyperlink to homepage not working

Greetings Folks, How r you doing,
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I'm not sure how some of the links in one of my notes were created.
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Something isn't quite adding up......

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