Hyphenation issue in InCopy

We have a strange issue effecting one machine in our office — his layout mode in InCopy removes all hyphens from copy after he checks out copy and makes a change. It auto flows the words where any hyphenated word falls to the next line. As a result, his text flows over the end of the document and causes confusion.
We can't find a setting that will change this; not composer, etc. His settings, to our knowledge, match the rest of ours. Any ideas?

http://indesignsecrets.com/rebuilding-indesign-preferences.php
Same directions for InCopy

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Can't run the indicPreferences.js in InDesign CS6 and hyphenation issues with Malayalam

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Hi All,
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Now I showed some initiative, and after finding out that it indeed does not work (as you did), I turned to Google (which you did not), and that led me to this discussion: http://forums.adobe.com/message/1258567
This crucial feature does not work, and there is no easy way to work around it either. Please complain to Adobe.
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robert_underwood wrote:
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Thank you for the tips. I will need InCopy then as that is a major part of what I do.
Sent via DroidX2 on Verizon Wireless™

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Hyphenation issue in InCopy

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