I accidentally bought an iBook in Italian. Can I return it and get a copy in English?

I would like to put this question back out there..... I accidentally bought and downloaded a book written in Italian. Does anyone know how I can get my money back? Thanks!

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I have bought macbook pro with Retina display on 7th January. But its price is reduced and its cpu is upgraded to 2.6Ghz. Can I return it and get my money back?

I have bought macbook pro with Retina display on 7th January. But its price was reduced and its cpu was upgraded to 2.6Ghz in February. Can I return it and get my money back?

You have 14 calendar days to return an item from the date you received it.
http://store.apple.com/us/help/returns_refund#policy

I bought a 16 gb ipod touch at 32 gb price at walmart. can I return it and get the 32 gb version?

I bought a 16 gb ipod touch at 32 gb price at walmart. can I return it and get the 32 gb version?

Hey Jonathan, You would have to check with Walmart and there return policies to be certain. But with a receipt showing that you purchased a 32G model not a 16G model and all the packing boxes and papers, I don't know why not, but I don't work for Walmart either. But don't delay if you keep the wrong iPod for to many days Walmart may think you have other motives. Good luck. Cheers.

HT5035 If I purchase something Fromm the App Store can I return it and get credit back

I bought something and it turned out I did not like it so I want to return it.
Can I and get the credit back?

Not likely, as all purchases are final. But you can give it a shot. Contact iTunes Support:
iTunes Support WorldWide
Cheers,
GB

My iPod 4g broke on the bus today and broke completly. It will not work and I can't get it on. Part of it came up to where you can see the circut board. I need a new one or can i return it and get an iPhone 4S for free? I've had it for about 2 years now.

it broke!

I seriously doubt that Apple will accept your iPad for service/exchange since it sounds like it's a real basket case. If they
Do accept it, the cost would be 99USD, but if it is a 64Gb model it will cost 199USD. The best thing for you to do is to take it into the nearest Apple store to see if they will accept it for repair/exchange. I can tell you that they definitely will not give you an iPhone in exchange.

HT1689 purchased a song in error.. can I undo it and get the song I wanted?

I purchased a song, but it isn't what I thought I selected. It is some cover by someone I never heard of. Can I "return" it and get credit or better yet, get what I really wanted?

All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT5557 I bought an ibook but I can't view it without ibooks - I don't want to write a book-I want to read the one that I downloaded

I bought an ibook but I can't view it without ibooks-I don't want to write a book - I just want to read the one I purchased- how can I do that???

Ibooks is the program with which you read ibooks.
Not sure what the issue is.
Please explain.

I bought the HD season version of breaking bad, however I only need the regular @ 19.95. How can I change this and get the difference refunded?

bought the HD season version of breaking bad, however I only need the regular @ 19.95. How can I change this and get the difference refunded?

When you purchase an HD video on a supported device or computer, only HD video will be downloaded. To download the SD version, you need to download the video again from your Purchased page. Conversely, if you purchase an HD video on an unsupported device, the SD version will be downloaded. Then, you will need to download the HD version from your Purchased page. Learn more about downloading previous purchases."
iTunes: Purchasing and viewing HD videos

HT5699 I forgot the answers for security questions, how can I reset them and get the access back to the iTunes store?

Need help to get access to iTunes store. I bought an iTunes card bor buying on iTunes store.
I forgot the answers for security questions, how can I reset them and get the access back to the iTunes store?

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

HT201272 Hello there,I delete my scruff application on the 8/05/13. Receipt N: 184052577343. And I was charged ammount of £ 16.99on the 15/05/13. I t's a Subscription Renewal. How can I stop it and get the refund of this ammount back on my account? Thank

Hello there,I delete my scruff application on the 8/05/13. Receipt N: 184052577343. And I was charged ammount of £ 16.99on the 15/05/13. I t's a Subscription Renewal. How can I stop it and get the refund of this ammount back on my account? Thank you!!

There are instructions on this page for managing and stopping auto-renewing subscriptions (deleting an app won't stop it) : http://support.apple.com/kb/HT4098
In terms of a refund, what does it say on the app's description page in the store (a lot say that refunds aren't given) ? But you can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I refuse to pay for a one year automatic subscription for Cosumer report that was charged to my account today without me noticing. How can I cancel that and get reimbursed now?

I refuse to pay for a one year automatic subscription for Cosumer report that was charged to my account today without me noticing. How can I cancel that and get reimbursed now?
Patrick

First turn off auto-renewing subscriptions:
iTunes Store: Purchasing and managing auto-renewing subscriptions
Getting a refund won't be as simple. For that you will have to contact iTunes Store Support.

When I use Explored, ussually I diplay my pages in english, but Explore has a feature that you can point any word and it is translated from english to spanish (one one word at the time, not the complete page), does it is available in firefox?

When I use Explored, usually I display my pages in English, but Explore has a feature that you can point any word and it is translated from English to Spanish (one one word at the time, not the complete page), does it is available in Firefox?

I do not know the answer but if you look through the Add-ons under [https://addons.mozilla.org/en-US/firefox/search/?q=translation translate] you may find something suitable. There is of course also the well known Google translate [http://translate.google.com/#es|en|choose%20the%20language%20combinations%2C%20and%20can%20handle%20single%20words%0Awith%20some%20odd%20results service]

I purchased an app, but it does not work. Can I cancel it and get my money back?

I purchased an app two days ago but it does not work. Can I cancel it and get my money Back?
I have in ipad2
Thank you

You can always try to contact iTunes Support:
http://apple.com/support/itunes/

HT4527 how to transfer info to a mac book pro from a pc i need to get my iTunes and other iTunes related items off of my old computer so i can sync my phone and get my music

how to transfer info to a mac book pro from a pc i need to get my iTunes and other iTunes related items off of my old computer so i can sync my phone and get my music.
I have already tranferd some info to an external hard drive i just need to get my itune items. also i have heard if you plug your phone to a differnt computer you lose of you information.
i need help please.

The tv is a extended display on your mac like a second moitor you want to mirror them (same thing on both)
This should help you

Iphone has been in recovery mode for 4 hours and hasn't come back to the home screen and how can i fix this and get it back to working order?

iphone has been in recovery mode for 4 hours and hasn't come back to the home screen and how can i fix this and get it back to working order?
the iphone 4S has been in recovery mode for a long time and i have tried to press and hold the power and home buttons until the apple symbols comes on the screen again but it stay on the screen until the screen turns off and doesn't come back on to the home screen and have tried to sync with mac and doesn't do anything it does display the itunes and cable icons for a while but then goes back to the apple symbol and doers nothing what can I do to fix this and not loose what is on the phone at all?

Hi, simonRM.
Thank you for visiting Apple Support Communities.
I understand that you are unable to restore your iPhone. Here are the best troubleshooting resources to start with when not being able to update or restore your iPhone.
If you can't update or restore your iPhone, iPad, or iPod touch
Resolve iOS update and restore errors in iTunes
-Jason H.

I accidentally bought an iBook in Italian. Can I return it and get a copy in English?

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