I accidentally bought something for the wrong operating system.

today i bought Photoshop Elements and Premiere Elements, and i accidentally forgot to change the operating system when i was prompted. i have a mac and obviously cannot run the windows version. I'm not sure what I'm supposed to do, please help me out.

Something to try:
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
Be well...

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HT4999 I have a new phone and a new computer. Where can I find the downloads for the latest operating system files. thanks

I have a new I phone and a new computer. I don't know where to get the download files for the lates operating system.

To update iOS on an iPhone not running iOS 5 or later, connect the iPhone to iTunes and under the Summary tab for the iPhone sync preferences with iTunes, select Update. If there is an update avaiable, you should be prompted automatically.
If the iPhone is running iOS 5 or later, the same applies along with another option which can be done direct with the iPhone.
Would you like a link to the iPhone user guide where this is covered? Apple also includes a Safari bookmark with Safari on an iOS device for easy access to the user guide on the device.

How do I clone a fully operational system that relies on Windows 7 for the underlying operating system?

I'm a retired IT professional desiring to assist a friend who owns a small business who recently experienced very malicious attacks on her computers from unknown parties operating anonymously on the Internet. Because
of her lack of preparation for such events, her future ability to continue to conduct her business was seriously threatened. The incident revealed, to my friend, the need to be prepared to deal with spontaneously occurring problems that create suspicious conditions
that arise with modern computer software before they can be analyzed in a sufficiently comprehensive manner to have an opinion regarding the appropriate course of action for obtaining a permanent remedy. In that, the ability to quickly react on the basis of
only suspicion is the goal.
I want to recommend an approach that involves maintaining an offline image of an operational system that is capable of running any of her computers. This image needs to include all of the software required to run
her business. In that, it is not limited to the operating system. This single image could then be used to restore any computer to a known reliable state should the need arise. This technique will also insure that each computer has sufficiently similar capability
to allow them to substitute for each other. Insofar as image restoration is itself an operation susceptible to causing unacceptable business delay I'm also recommending that each of the identical computers (i.e., from a hardware perspective) operate in a multi-boot
environment where a virtually offline backup can be instantiated via a simple reboot (i.e., an operation that all users of the Windows operating systems turn to when strange behavior is first observed). My intention is to limit the cloned system (i.e., partition
or C: drive) to the operational software. The business data along with storage for temporary data will be isolated on other partitions (i.e, mounted with other drive letters) accessible by each instance of the software eligible for multi-boot operation.
This kind of operation is something that I know how to setup on older versions of the Windows operating system. However, Microsoft has now dropped support for all of those operating systems and my much more limited
experience with the currently supported operating systems reveals that changes to the boot process will necessitate making changes to the specific preparations needed to build such an environment.
Before recommending that my friend replace all of her computers with new ones, that includes paying for new operating system (i.e., Windows) licenses, I need some assurance that the new operating systems are as
good as the old ones in this respect. These need to be relatively inexpensive desktop computers and we're only talking about a few of them. Let's say fewer than half a dozen. My friend is a sole proprietor and even though her business has become completely
dependent on what was once called personal computers she must operate on a fairly tight budget. This especially includes the budget for technology.
The articles I've been able to find on the Microsoft support websites seem to treat multi-boot as a situation where someone is running different versions of possibly difference operating systems whereas my need
to produce a single image that will both run on multiple computers as well as multiple partitions on the same computer. I'd appreciate finding some technical advice that applies to building such a system using a supported version of Windows.

I tried the image creation/restoration described by Jared. I don't think it makes much sense to rely on an operational system to do such a restoration therefore I opted for method 3 which involves using a "System Repair Disk". My first
reaction is what a crude tool. The image creation process had no trouble putting the image on a simple network share. However, it appeared as though the restoration couldn't even connect with the device. I then copied the files to a USB drive.
In this case the repair disk said it couldn't find the files even though they were there. It offered no mechanism to even look and see what was there. It appears as though it will only find the image if it is located in a folder by the certain
name used on creation and it is in root directory. Not very handy.
As ugly as all that was when we finally come to the point of making the restore it looks like the only option is to restore the entire disk, which in my case would mean also restoring both the windows partition and the recovery partition. This just
isn't what I want to do. It is also something I wouldn't even consider doing unless it was the only possible way to recover from a failed hard drive.
In summary, unless I've completely failed to notice how it works that just isn't going to work.
I hope there is something better than this. What about WinPE and ImageX?
Absent anything useful from Microsoft it will be necessary to try using other software. Time to try Acronis! I guess.

G/L account picked for the "wrong" source system entry

Dear Experts,
in SRM 7.0, Classic Scenario, i am facing the following issue with respect to G/L account determination in the SC:
We have three R/3 systems connected to SRM. All these R/3 systems use the same Material Groups, but the G/L accounts are different in each R/3 system.
In the Table "Determination of G/L Account using product categories", i have maintained the repsective combinations. For each combination of product category and account assignment category, the respective G/L account is defaultet for the respective source system.
But in the shopping cart, the determination of the correct G/L does not always work. When a user enters the shopping cart initially with a line item that is accounted to his default account assignment category, than the correct G/L account for his source system is derived. But if he changes the account assignment category of the line item, than a G/L account from a "wrong" source system is getting picked up from the table.
I have checked the GUIDs of the product categories between "Comm_category" and "bbp_det_account" and they are correct.
What can be the reason for the picking of the G/L account from the wrong source system?
Can the note 1357871 bring the correction?
Thank you very much!

Hello Dima,
I think your problem comes from your source system for product category management.
Could you clarify one point: if you change account assignment category, does new G/L account have to be determined for same backend system too or not ?
If yes, correct new G/L account will be determined using your customizing (IMG: SAP Implementation Guide > SAP Supplier Relationship Management > SRM Server > Cross-Application Basic Settings > Account Assignment > Define G/L Account for Product Category and Account Assignment Category ).
If it does not work, log an OSS message.
If no, you need to switch value for each SC item field BBP_PDIGP-LOGSYS_FI from old backend source system to the new one. For this, use BBP_DOC_CHANGE_BADI.
Then, your customized G/L account definition for product category and account assignment category should be OK.
Regards.
Laurent.

I have a serious idea for the future Operating System

need to send me an email to ********* for speak to my idea of the future it's really seriously
<E-mail Edited by Host>

You are welcome to try, but this is typical for the industry (look at MicroSoft's policy, for example) - it is just a lawsuit waiting to happen, so eveyone avoids it. If you think your idea is that good, develop it yourself, then see how much it is worth.

I accidentally bought something in the game.

I played my younger brother for your tablet and probably something clicked. Can I cancel a purchase?

You can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have bought elements for the wrong platform....

Hey i was redirected from the U.S site to the U.K site and during the change i ended up with the windows version of elements instead of the mac version,
any idea how i can change this?

Contact Adobe Sales.
Contact | Adobe

Why are there virtually no mobile apps for the Android operating system?

I am trying to find mobile apps for my android tablet. Why are there virtually no mobile apps for this system?

Adobe's attitude is not only incredibly insulting and ignorant, it is also short-sighted, particularly considering the top android handsets would actually allow their apps to be more flexible and powerful as they have more RAM at their disposal and the very popular Galaxy Note series would be a perfect device with its integral stylus. This is not acceptable and makes me reconsider staying with my CC subscription. I guess it is time to start looking for adobe alternatives or at the very least demand a discount in our subscription as we are unable to use a large chunk of the subscription portfolio.

Anyone know when the update for the iPhone operating system will be available?

Looking to update. Saw it would be avail in the fall.

Many know.
It has been announced by Apple, it has been on the news and has been discussed here often.
Sept 18

I just bought a new MacBook Pro and it came with the old operating system, how do I upgrade it to the latest one without having to purchase it?

Hi,
Im a new Mac user. I currently just bought a new MacBook Pro. The first computer I got apparently had a problem with the flex, so I had to go change it for a new one. The first one had the latest operating system, the second one the store gave me didn't, yet it's still a brand new computer, so I don't see why I should have to pay for the new operating system, which should already come with my brand new computer. So I am trying to contact apple so they may give me permission to download it from the app store for free, due to this inconvenience and first bad experience. The vendor tells me that sometimes new computers may come with old operating systems because they're from an old batch of new computers. Oh and by the way, I'm from Honduras, and bought it at Jetstereo, in Tegucigalpa (the capital). This store is a licensed distributor.
Hope someone can help me,
Ankie Zapata

Go to the Mac App Store main page and click on Support under Quick Links.
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Iam Anvesh i have recently bought an iphone 5S i gave it for factory unlock but i have given the wrong operator name (instead of TELCEL i gave At

Iam Anvesh
i have recently bought an iphone 5S
i gave it for factory unlock but i have given the wrong operator name (instead of TELCEL i gave At&t)
will i get my refund back please let me know please
Thank you

Who did you give it to for the unlock?
The only one that can legally unlock it is the carrier holding the lock.
Anything else will lead to someone illegally jailbreaking yopur iPhone so that Apple will no longer support it inany fashsion.
Allan

5 days ago I bought a 13" mac book air from an apple store. It does NOT have Maverick on it! I paid full price for it but since it has the old operating system-.I kind of feel like I purchased a "clearance" item but payed full price! any advice?

5 days ago I bought a 13" MacBook Air from an apple store. It does not have Maverick on it! I paid full price for it, but since it has the old operating system I kind of feel like I bought a "clearance" item but payed full price for it! Does anyone have any advice, wisdom etc. This is my first Mac and I'm really bummed that it's not the latest and greatest. I know I can download maverick for free.....but are there other differences? Maybe something else that I thought I was getting but didn't? Thanks.

There is no difference, you didnt get "shorted" Mavericks is a FREE DOWNLOAD
Open the APP store and download Mavericks.
You didnt buy a "clearance" item, you just got an Air that was there at the shop before Mavericks was released.
There is no difference other than a 40 min. download.

Windows Update installed the drivers for the wrong sound card?

I need serious help with this one.
It all started October 31st when I find that Windows Update lists an update for my sound card - a Sound Blaster Li've! 24bit internal card. I install it, reboot, and realize that my sound is not coming through the speakers (Note, sound was working before I installed this update. I'm not even sure if the sound card is processing to it). I realized that Windows Update seemed to have installed the drivers for the wrong sound card. It installed drivers for "SB Audigy" (it was originally SB Li've!), why they chose to be so generic - I don't know. I later find out that not even Creative's website has this updated driver, but apparently, only Windows Update is issuing this out.
But wait, it gets even more frustrating.
So I don't have System Restore enabled (big resource hog), and I need to go back to the older drivers. I originally do a driver rollback using the Device Manager, which made the drivers go back to what they were before - but still wasn't outputting sound. I think even though the older drivers were being used by Windows, the software that Creative issued wasn't picking up this fact and thought I still using the newer ones for Audigy. So I decided to uninstall everything and start with an actual driver installation executable from Creative's website (SB24_PCDRV_LB__04_0090.exe). What I found out was that if new drivers are detected, I can't actually install over them.
However, if I uninstall the drivers using the Device Manager, it'll automatically install everything - the control panel, the preferences, drivers, etc for the new "SB Audigy" drivers that were issued Oct 3st once I scan for hardware changes. The reason I need to scan for hardware changes is because if I uninstall the drivers from the Device Manager, it'll remove the instance of "SB Audigy" from the list. This causes problems for the installer for the older drivers (SB24_PCDRV_LB__04_0090.exe) because now it thinks there isn't any hardware to install the drivers for (all because I haven't made the Device Manager actually discover my actual sound card, yet unless I press "Scan for Hardware changes" which as a result, will install the newer drivers from Oct 3st automatically. I hope this makes sense so far).
So now I can't uninstall the newer incorrect drivers so I can install the older ones for the actual sound card. Normally I heard that you can change something in the new driver's installation executable to properly uninstall everything. Only problem is, Windows Update doesn't exactly tell you where it's downloading the driver/hardware installation files. I know in the Software Distribution you can find Windows Update stuff downloading there - but I couldn't find the SB Audigy driver update it keeps installing while "scanning for hardware changes" in the Device Manager.
This was incredibly hard to put into detail, so I hope that it makes a little bit of sense. If you need clarification on anything please let me know and I'll do anything to help eliminate the problem. Just remember I have:
Windows 7 x64
Sound Blaster Li've! 24bit
I think the only problem I'd like to solve is - how could I install older drivers if Windows keeps installing the newer ones even after I uninstall them? Because right now, I can't do much unless I know how to get rid of the installation files for the Oct 3st update so it won't have anything to use. Another way to rephrase the question is, how could I get the Device Manager in Windows to display my soundcard as "Multimedia Audio Controller" for as long as I need so I can run SB24_PCDRV_LB__04_0090.exe which will then detect that there is a sound card that can use the drivers and install them properly?
Thanks for your help guys, I hope we can solve this. Because I've done everything I could. Hopefully I don't need to reinstall the operating system just so I can have sound working.

Click on Start> ALL Programs > Creative > Creative Audio Console.
Make sure speakers are set to 5. if that's what you're using. I like to Synchronize with Windows Control Panel. Turn EAX to No effects, and/or turn effects to 0%. On the CMSS 3D Tab, turn the Mode to OFF.

I have just bought an iPad mini and to transfer my contacts,music etc via iTunes on my PC, the PC crashes - is this because of the different operating systems?

Can anyone please help

Hi Pa23from Argyllshire,
This error: I have just bought an iPad mini and to transfer my contacts, music etc via iTunes on my PC, the PC crashes should not occur.
The best guess is this crash is caused due to an issue with the PC.
Make sure your iPad is updated to the latest operating system: iOS 7.0.4 and make sure iTunes is updated to iTunes 11.
iTunes 11 is optimised for iOS 7, so if you have an iOS 7 device and non iTunes 11 computer, life would be hard.
Try to update iTunes to 11.1.3 from: http://www.apple.com/itunes/download/
Even try uninstalling iTunes and then re-installing. iTunes will not lose any of your iTunes songs when your un-install it as iTunes stores every media item in a folder found in (or around): C:\Users\NAME\Music\iTunes
Obviously iTunes and iDevices work best using Mac iTunes however; iTunes 11 and iOS 7 iPad Mini should work fine.
In summary possible solutions:
1.       Update iPad Mini to iOS 7 or better (iOS 7.0.4)
2.       Update iTunes to iTunes 11.1.3
3.       Restart both PC and iPad
4.       Uninstall iTunes from PC
Many Thanks, Happy New Year and I look forward to hearing from you regarding this crash!
iBenjamin Crowley

I accidentally bought elements for windows.. i have a mac, what do i do

i accidentally bought elements for windows.. i have a mac, what do i do

You need to contact Adobe Customer Service:
<http://helpx.adobe.com/contact.html>
Explain your situation and they will help you out. What they normally do is check whether you have already installed and activated the product. If it is not installed at all and/or activated, they deactivate the serial number and issue a new one and a download link for the MAC version.
Hope this helps.

I accidentally bought something for the wrong operating system.

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