I accidentally got my account locked up because I was unaware I had to authorize my new laptop, before using Itunes. How do I unlock it?
The question is on the title. Help?
Go to > Apple - Support - Topic Selection > select Account Management > select iTunes authorization or de-authorization and either E-mail them or Schedule a time for an iTunes Rep. to call you.
Similar Messages
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Hey, I'm trying to authorize my new laptop with my iTunes account. How would I go about doing this?
Hi Michael1296,
Thanks for visiting Apple Support Communities.
Here are the steps to authorize a computer in iTunes:
How do I authorize a computer?
Open iTunes on the computer you want to authorize.
Choose Store > Authorize This Computer from the menu bar.
You might need to show the menu barto see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
Enter your Apple ID and click Authorize.
If your Apple ID uses an expired MobileMe account, you can still use it to authorize your computer.
If iTunes asks you to authorize your computer again, it won't use a new authorization. iTunes uses the same authorization for the same computer.
You can find these steps and more information at this link:
Authorize your computer using iTunes
All the best,
Jeremy -
my acct. shows that I have 5 authorized computers for my itunes acct. not sure which 5 but I do know it is not my new laptop. our main home computer that I use for managing and adding to my music library may have crashed . so I deauthorized all 5 computers (that was my only choice). I was then hoping to authorize just one computer (my new lap top), I was then hoping that my entire music library would then show up via my itunes/apple account where is it ?
How can I transfer my entire itunes acct. history onto my new lap top? any suggestions? or how can I recover my music library off of a potentially crashed computer?You can deauthorise all 5 at once, then reauthorize the one you want.
Learn how to authorize or deauthorize your computer with your Apple ID.
http://support.apple.com/kb/HT1420
You need to log into iTunes on the computer you want to deauthorise. Otherwise, contact contact iTunes Store support to see if they can help. -
Hi i am samuel kim and i didnt remember my security question and got my account lock how to i unlock it and get my security question?
Click here for information. If you've forgotten the answers to the security questions and can't get them emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(75432) -
My account is blocked out. I registered my account for Russia because there was no that option for Ukraine. And now I can't do any purchasing, because apple store want's another payment option. What should I do? I have many apps on my account but I can't do even updating. Ps my friends here has such a problem too
Ukraine is there. It's been there for a while. I even see it now.
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I just got a replacement i phone and i was setting it up and I cannot restore it with my iTunes because the soft wear is to old how to i update the soft wear without running the process
Hi Balzer1313,
Thanks for visiting Apple Support Communities.
If you have an older version of iTunes installed on your computer, you can update it using this menu option:
Windows: Choose Help > Check for Updates.
Mac: Choose iTunes > Check for Updates.
From:
iTunes: How to install the latest version
http://support.apple.com/kb/ht5654
If iTunes is not installed on your computer, you can download it here:
http://www.apple.com/itunes/download/
Cheers,
Jeremy -
there's no music in my device (ipod touch) after restoring content because of a software issue. music is available in my laptop's cloud though. how do i restore music in my device?
hi! an error message showed on my device last week and Apple support helped me restore the software on my device. Syncing went well and all my apps were available after. However, when I looked at my music in my device, it did not contain anything. The songs were in Itunes on my laptop and when I tried to play them they did not play. But, it says music is available for my account in the cloud. When I switched to the cloud, I was able to play my music already. But everytime I synced, the music from the cloud are not transferred to my device. Most of the music that I have are from other sources. How do I download those again to my device? I tried what I did before which was to copy the song from my laptop then edit paste it to iTunes but this did not work like before when automatically it becomes available on my device.
pls help. thanks! -
when opening itunes i got the following message: "Apple Application Support was not found. Apple Application Support is required to run itunes. please uninstall itunes, then install itunes again Error 2 (Windows Error 2)." if i do this will i lose my music library?
Hi texasslagle,
It sounds like you are having issues installing iTunes on your Windows 7 PC, a frustrating situation I am sure.
There is an article that you may want to use to try to complete your install here -
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Thanks for using Apple Support Communities.
Best,
Brett L -
I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed. What shall I do ? I tried reinstalling so many times and everything else I could find. Please help!
Hello MArk.wijesinghe,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best of luck,
Mario -
Hello there, i have an i Phone 3GS which was locked on the network Orange from U.K i finished the contract last year, but some how i cant unlock it to be able to use on a different network. tried to restore it on itunes but it says unable to process at this time.
under UK legislation, if your are out of contract (and not owing the carrier any debts!) they are LEGALLY obliged to unlock you, and within a certain number of (few) days.. search OFCOM for the regulations.
That said, they are also entittled to charge you for this (usually about £20!)
I believe, that this can also be done via an APPLE STORE, but the first option is always the Origional Network carrier.
Orange has a terrible repuation now for customer service (which is just one reason they changed their name to EE!, and yes, this is fact which is why they came Bottom in several recent customer satisfaction surveys.. so they are not going to rush to help you leave them are they..) -
I am importing videos from my canon sl1 to my macbook air when i use iphoto is says "iPhoto cannot import your photos because there was a problem downloading an image." and when i use image capture it says "An error occured while importing. The item ‘MVI_1040'' Thanks in advance
Can you access the images on the phone with Image Capture (in the Applications Folder) ?
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How do I authorise my new laptop to my Itune account when the field in the store does not appear???
Press CTRL+B, use the Store menu...
tt2 -
just bought a new laptop but dont know how to transfer my itunes libary from one to the other i have signed in my my new laptop but still no music help please !!!!!!
Signing into the iTunes account has never made content magically appear... it still amazes me that people think this will actually work.
Type "move itunes library" into the search bar or your favorite search engine. You'll find multiple results for how to move the iTunes library. -
After recent itunes update my ipod touch 4 is not syncing properly...I got error message twice "ipod failed to sync properly because connection was lost, please try again"... it continued acting weird, now when i click on "sync now" it says preparing to sync, it goes through steps quickly says sync finished but it doesnt update.. can anyone help?
There's a good guide here on how to roll back to 10.7 https://discussions.apple.com/thread/4559563?tstart=0
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my lock button broke a while ago on my phone, and two minutes ago my screen went comletely black. it was simply placed on my table. i know it didn't die because it was on 80%, but any ideas on how to turn it back on or what happened to my phone?
If plugging it into power doesn't cause it to power back on, you're going to have to make an appointment at the genius bar and get it serviced.
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