I accidentally paid for 2 photoshop products and now i have two same products i need one of them to be canceled and get the payment back for one of them

I accidentally ordered two same products and need one of them to be canceled and i need to get the payment back. Thanks

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Similar Messages

  • Installed OSX 10.6.8 on iMac and now I have two icons in my dock for time machine and can't access either one.  I don't think it is backing up to time capsule either.  Anyone else have this issue?

    I installed OSX 10.6.8 on iMac and now I have two icons for time machine in my dock.  When I try to access either one the wheel goes round and round.  I seem to have lost all back ups that were on Time Capsule.  Not sure how to check or what to do.  Thanks.

    See what happens if you select the TM icon in your menubar, and select Enter Time Machine there.
    If that doesn't help, try the things in #E4 of Time Machine - Troubleshooting

  • I wish to purchase creative cloud for students, now i have two computers that i use actively, can i use cloud on both at the same price and download?

    I wish to purchase creative cloud for students, now i have two computers that i use actively, can i use cloud on both at the same price and download?

    Your subscription allows for you to install on two machines.  One condition is that only one of the installations can be in use at any given time.

  • I just ran migration assistant, and now I have two accounts on my new iMac...how do I merge my iPhoto libraries?

    I just ran migration assistant, and now I have two accounts on my new iMac...how do I merge my iPhoto libraries? Is there anyway to do it without using an external hard drive?

    Yes there is.
    1: Log out and into the account you later want to remove.
    2: Open your Pictures folder and look for the iPhoto Library.
    3: Right or control click on it, a menu appears and choose the option "Show Package Contents", it's really a folder.
    4: Find the folder called "Originals", select it and use the Finder menu to Duplicate it.
    5: Move the Copy of Originals to the Desktop. Close the window.
    6: From the Finder menu, select Go Computer.
    7: A window appears with your boot drive, double click it and on the Users folder inside.
    8: Select the OTHER users folder and open the folder called Public, inside is a folder called "DropBox"
    9: Drag the Copy of Originals to that DropBox folder, it will copy it.
    10. Log out and into the other account and access the DropBox folder, your files can then be imported into that iPhoto user Library from within the program itself.

  • HT3702 I accidentally purchesed two of the same books, how do i get the money back for one of them?

    I accidentally purched the same book twice, just wondering how i get the money back for one of them..

    You can try and get a refund... Contact iTunes Store Customer Service:
    Apple - Support - iTunes Store - Contact Us
    ( But it is stated that all Sales are Final...)

  • I downloaded an album a while ago on my ipod and i had to restore my ipod and everything left, can i get the album back for free?

    i downloaded an album a while ago on my ipod and i had to restore my ipod and everything left, can i get the album back for free? when i restored my ipod, all of my music left but i bought a few things, but they are not in the icloud so can i get the music back?

    See Here  >  Download Past Purchases
    http://support.apple.com/kb/HT2519

  • Mac crashed and now upon restart I cannot launch any applications. When I try to, I just get the colorful pinwheel spinning, spinning, spinning...

    mac crashed and now upon restart I cannot launch any applications. When I try to, I just get the colorful pinwheel spinning, spinning, spinning...

    Troubleshoot the spinning beach ball

  • Function module to get the payment details for PO

    Hi,
    Is there any standard function modlue to get the payment details for specific purchase order  or is there any table where we can get the payment details till date.
    My requirement is purchase order wise how much already paid to vendor  and what is the balance amount  to be paid vendor.
    thanks in advance....
    Regards,
    Sree

    Hello
    BAPI_PO_GETDETAIL will help you.
    Look at structures PO_ITEM_HISTORY and PO_ITEM_HISTORY_TOTALS
    Also you may use table EKBE

  • The bookmarks toolbar is there but has no item buttons on it. How do I get the items back for this toolbar? Also would like to know if the toolbars can be put on the same line to make more room on the page (drag & drop) ??

    The bookmarks toolbar is there but has no item buttons on it. How do I get the items back for this toolbar?
    Also would like to know if the toolbar can be put on the same line to make more room on the page (drag & drop) ?? Like the menu & bookmarks toolbar could/should fit on same line. This would add more page view...
    Floyd Perry
    Thanks

    Check that you still have the "Bookmarks Toolbar items" placed on the Bookmarks Toolbar
    * Make sure that you have the "Bookmarks Toolbar" visible: "View > Toolbars"
    * Check in "View > Toolbars > Customize" that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar
    * If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the Customize window onto the Bookmarks Toolbar
    * If you do not see the "Bookmarks Toolbar items" then click the "Restore Default Set" button
    You can only move the content from a toolbar onto other toolbars if all toolbars support that feature. You need to check that in the options of each toolbar.

  • Photos 10.10.3 will not let me play or move my videos and keeps sending a message saying "can not find file". What do I do to get the videos back?

    Photos 10.10.3 will not let me play or move my videos and keeps sending a message saying "can not find file". What do I do to get the videos back? It is only during videos that I previously uploaded off my phone. It loads them and tells me how long they are but when I go to press play it says can not find file. I have restarted my computer, what else can I do?

    Check the information on the song, Right-Click -> Get Info.
    In the fist pane, (Summary), you will see the AppleId (Account Name) that was used to buy the song.
    Be sure to login to use this account to register this computer to play the song
    What I often see, Is that people have many different AppleID, sometime not even knowing it, which is a big problem.

  • HT4623 I upgraded to the iOS 7 and now I have a moving blue box jumping around my screen that I can't get rid of. How do I make it go away?

    I upgraded to iOS 7 and now I have a moving blue box jumping all over my screen. How do I make it go away?

    Settings>General>Accessibility>Switches>Switch Source
    Turn it off!

  • Formscentral charged me twice for a yearly account. Can I get the money back for the second time (and be sure it wont' happen this month again ?

    I got charged twice (the last two months) for a yearly account on formscentral. Can i get the money back ?

    Here's a link to a procedure:
    http://www.ehow.com/how_5590751_refund-itunes.html

  • Photoshop updated and now I have two versions ...

    Hello,
    I'm new to photoshop and creative cloud. I purchased photoshop cc a few weeks ago. It then updated and I now have two versions: photoshop cc and photoshop cc (2014). they both keep updating, I presume for good reason, but I'm not sure why I have two versions.
    Do I need both? if not, which is the version I should have? and how to I get rid of the other?
    Thanks in advance.

    Good day!
    Photoshop CC 2014 is the "newer" one, several features that are valuable to some users have been abandoned in this version (Flash Panels, Oilpaint Filter, …), though.
    Photoshop: Spring Cleaning | PHOTOSHOP.COM BLOG
    You can just keep both versions, but as a relative newcomer you might be better off going with Photoshop CC 2014.
    Regards,
    Pfaffenbichler

  • In my itunes library I have apps for the ipod.  All of the apps were together, and now I have two different sections to my apps. The first one says 44 apps and the second section says 143 apps.  When I connect my ipod only the first section goes on

    can anyone help me with my apps on my itunes.  They have separated for some reason.  I have one section of 44 apps and the other has 121 apps. Only the top section will sinc with my ipod because at the side where it says apps, it is only showing the 44 apps and not the section at the bottom

    Can you take a screen shot of the iTunes screen and post it? I do not really understand what you  mean by different sections.
    What model iPod and iOS do you have? Maybe the section that does not sync are not compatible with the iPod.
    Were all the apps purchased with one account?
    Do you have any Restrictions one that would prevent syncing? Settings>General>Restrictions.

  • I downloaded the latest update of Itunes, and now I have no music.  NONE.  how do I uninstall this mess and go back to what I had, without having to  put it all back in manually.  I am really hating ITUNES right now.

    What happened to my music when I downloaded the latest version of Itunes?  I had quite a few songs there and now NOTHING. I want to uninstall this version and go back to the older one.  how do I do this without wiping out whatever else is left on there?  I am already ticked off that I will have to put all my music back an there manually    ( I don't want all my music collection on Itunes.  I am really hating Itunes right now.  So what can I do?

    Hi,
    [https://addons.mozilla.org/en-US/firefox/addon/xmarks-sync/?src=search Xmarks] is a bookmarks/history/tabs backup/sync utility. It is not a feature of Firefox. It is an extension which had to be manually added or perhaps could have come with another extension.
    If you have registered with the service you have to enter the username and password to log in to the service. Otherwise try pressing the '''Esc''' key on the keyboard and after Firefox opens, go to '''Tools''' ('''Alt''' + '''T''') > '''Add-ons''', click Extensions on the left and look for Xmarks and '''Disable''' to disable it or '''Remove''' to uninstall it. If that doesn't work, start Firefox in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode.] In the first screen choose '''Disable all add-ons''' and '''Make Changes and Restart''' and repeat the above procedure, but this time, re-enable all the needed extensions except Xmarks. You may also have to re-enable the plugins after clicking '''Plugins''' on the left).
    [https://support.mozilla.org/en-US/kb/Uninstalling%20add-ons?s=add-ons+tab&r=3&e=sph&as=s Uninstalling Add-ons]
    [https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
    [https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins Troubleshooting Plugins]

Maybe you are looking for