I accidentally purchased sd instead of hd

Hi- I normally purchase hd movies and tv shows however my internet situation isn't the greatest right now so I have to watch sd on my apple tv. I forgot the switch the setting to hd before my most recent purchase, even though they are the same price, and now do not have the hd version. I reported a problem on my purchased invoice, sorry apple tech, but regardless this is ridiculous! Is there anything I can do to get the hd version now instead of purchasing it? It just ***** ruining my hd collection with sd :1

Strictly speaking all purchases are final (you can hardly return the product). You could try contacting Support and asking nicely whether they could possibly cancel the charge for the SD version but please be aware that they are under absolutely no obligation to do this. Normally this sort of situation arises when, for example, kids purchase something without their parents' permission or a large purchaase is made accidentally. They might do this for you, but it would be a one-off concession. Go to https://getsupport.apple.com . Click 'See all products and services', then ' 'iTunes', and then 'iTunes Store', then 'Purchases, Billing & Redemption'.

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<Email Edited by Host>

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