I accidentally synced my new iphone5 as an existing phone and not as a new one. I lost my videos! Can I retrieve them?

I accidentally synced my new iPhone 5 as an existing phone and not as a new one on my itunes account when registering it. I lost some very special videos I had taken of my son. Can those be retrieved somehow?

If you had content on your phone before syncing it, then no matter whether you set it up as new or as an existing, you would have lost the data that was on the phone.
If, when you connected the iPhone to iTunes you ran a backup before restoring from the previous device, your data may have been saved in that backup. You can check in iTunes and see if there is a backup there. Also, the only way to get that back is to restore to that backup. However, make sure you do not backup the phone in the condition is in now, because that will overwrite the backup that is there. Check the date and time of the backup in iTunes and see if it is before you did the setup.

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I purchased music on my iphone and the not the itunes store on the computer, so when my phone with my music on the broken phone and not on my new one i was wondering how i can get them put back on?

Hello my name is Nolan, I purchased songs for my iphone on my iphone itunes app, not the itunes on the computer, the first iphone I had broken and i have an replacement I was just wondering if someone can put my songs that I purchased back on my itunes account?
Thank you, Nolan Smith II

You should have transfered them to your computer.
You buy only one download.
If you are in the U.S. then you can use the newly released beta version of the cloud to get the music
http://www.apple.com/icloud/

Today I deleted a gmail account using my computer. I also added a new work gmail address. Now I want to sync my phone and tablet with the new email address. I've looked all over and can't find out how to do it.

Today I deleted a gmail account using my computer. I also added a new work gmail address. Now I want to sync my phone and tablet with the new email address. I've looked all over and can't find out how to do it.
Peg

Hi there T&P63385!
Look no further! I have the answer for you! You can add a new email account to your android device by following these steps: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=31401
Now I do want to let you know that your phone has a "main" gmail account. If this "main" gmail account was the one you deleted it may be best that you reset your phone and activate it to your new gmail address.
The reason I recommend doing this is all of your purchased application information is also tied to your gmail.
Ensure your personal information is backed up (contacts, pictures, etc) and follow these steps to Hard Reset your phone:http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=31308
Let me know if you have any other questions!
Thanks,
MelissaM_VZW
Follow us on Twitter @vzwsupport

I have a friend who was going to sync her phone with my computer to get the new update.. how do i add her phone with out her losing everything on her phone and not getting all my info on her phone..

i have a friend who was going to sync her phone with my computer to get the new update.. how do i add her phone with out her losing everything on her phone and not getting all my info on her phone..

First, create a separate login on your computer for your friend. Do this BEFORE you do anything else. Next, make sure iTunes is up to date. Then:
1. Disable auto sync when an iPod/iPhone is connected under Preferences>Devices in iTunes.
2. Make sure you have one contact & one event in the supported applications(Address Book, iCal) on your computer. These entries can be fake, doesn't matter, the important point is that these programs not be empty.
3. Connect her phone, iTunes running, do not sync at this point.
4. Store>Authorize this computer.
5. File>Transfer Purchases(To make sure all purchased content on her phone will be in her itunes library).
6. Right click in the device pane & select reset warnings.
7. Right click again and select backup.
8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
9. This MUST be followed by a sync to restore her itunes content, which you select from the various tabs, You'll get a popup regarding her contacts & calendars asking to merge or replace, select merge.
You should be good to go.

I have bought the new Iphone5. The old phone "Iphone4" has the same account as my daughters iphone 4. Now I would like to have separat accounts, is that possible? Can I make a new account and still make a copy of my iphone 4 to my new iphone 5?

I have bought the new Iphone5. The old phone "Iphone4" has the same account as my daughters iphone 4. Now I would like to have separat accounts, is that possible? Can I make a new account and still make a copy of my iphone 4 to my new iphone 5?

You need to plan. Check this tip:
iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family

I reorganised my music organisation totally in iTunes on my Mac (Lion). iTunes does not sync this new artist organisation to the iPod and many albums are divided over several artists. How can I change this?

I reorganised my music organisation totally in iTunes on my Mac (Lion). iTunes does not sync this new artist organisation to the iPod and many albums are divided over several artists. How can I change this?

I've called the Apple helpline. The only way to organise music on the iPod classic, is to use playlists. They themselves can be organised in playlist folders.

I have a music library on an iMac and I got a new iPhone and a new MacBook Pro and I want some of the songs from the iMac library to be on my phone and my MacBook Pro and I have a new Apple ID on my phone and my Mac book pro

I have a music library on an iMac and I got a new iPhone and a new MacBook Pro and I want some of the songs from the iMac library to be on my phone and my MacBook Pro and I have a new Apple ID on my phone and my Mac book pro, is this possible if so how do I do it?

Providing specifics on all the ways to do this will take more time than I am willing to spend here these days. You can do some of this with Home Sharing. You can transfer the entire library from one computer to another, If you do that you can delete what you don't want from the transferred library.
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the option (alt) key (shift on Windows) so you get a prompt to select a library, then guide it to the 'iTunes Library.itl' file in the moved iTunes folder. If you put the copied iTunes folder in the default location of Macintosh HD > Users > *User Name* > Music then you don't even need to start with the option key held down, iTunes will automatically look for it there. (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.)
You do not want to use a new AppleID. Change the AppleID on the new phone to the old ID. Purchases made with one AppleID cannot be transferred to a different one and it will be a royal pain to manage two Apple IDs.
Change iTunes Store account on an iOS device - Log out of your current account with Settings.app > Store (Settings > iTunes & App Stores on iOS 6) > tap on your AppleID. Log in with a different account. Note, turning on automatic downloads or re-download past purchases may tie the device to that account for 90 days - http://support.apple.com/kb/HT4627 https://discussions.apple.com/message/18484935 - "In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account") When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again."

After an initial sync my iphone phots are gone and not on the computer, can i retrieve them?, After an initial sync my iphone phots are gone and not on the computer, can i retrieve them?

After an initial sync my iphone phots are gone and not on the computer, can i retrieve them?, After an initial sync my iphone phots are gone and not on the computer, can i retrieve them?

Is this is a new iPhone that had never been synced with iTunes on any computer - the first time this iPhone was connected to iTunes on this computer which has been used to sync with another iPhone or iOS device?
The first time a new iPhone is connected to iTunes on a computer that is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or iOS device, or set up the iPhone as a new iPhone.
If you choose the former, the Camera Roll on the new iPhone is replaced with the Camera Roll contents included with the backup for the other iPhone or iOS device.
Syncing with iTunes alone does not touch the iPhone's Camera Roll.

The itunes on My new iPad keeps going to podcasts and Not to music or videos

The itunes on My new iPad keeps going to podcasts and Not to music or videos?

I had the same problem with my iPad, i couldn't get the newer version of itunes because the computer was too old and my iPad couldnt sync with the old itunes. I got a PC from school a few months later so that solved the problem for me. Unfortunately i don't think there would be a program to put your music on your iPod, iTunes should be the only way to transfer files to Apple devices. What operating system are you running and what version of it is it?

Help please.connected my current iphone to i tunes it syncd old contacts from previous job to new phone and deleted all my new ones,

Help please.
Connected my current iphone to i tunes. it syncd old contacts from previous job and previous phone to new phone and deleted all my new ones. tried to do back up from earlier restore in i tunes but there only seem to be back ups from my old phone not the new one prior to its first sync...

thanks for your reply and input but, Im not sure if it was former or latter that I did, however I do know that I named this latest i phone differently and would have been OK with and expected expected old contacts to be added to the new ones I have recently added directly onto the new phone since I have had it rather than just the old one. I did try the undue/ unsync but this just seemed to remove all the old backed up ones just added leaving contacts empty? Clearly its my error, but what can be done to restore setting back to time before I connected today? earlier reset points on itunes show as 2 years ago and relate to old phone.

Hi, I don't know who to turn to: the person who handles all the compter stuff is out of town, This A.M.I started up Firefox and there was a message re an update, I thoght I new just to click on install and wait to re start Firefox. But what I can remember

Hi, I don't know who to turn to: the person who handles all the compter stuff is out of town, This A.M.I started up Firefox and there was a message re an update, I thoght I new just to click on install and wait to re start Firefox. But what I can remember is that another window opened and asked me to choose 'something' (an icon or banner or?), I thought I must click something (I guess I should read all clearly). Firefox did update to 3.6.4, but it also inserted some sort of what might be called a banner? But it only partly covers the right one- half of my 3 toolbars at the top of the Firefox window. It can't be used for anything as it is just a mess of colors and unknowns, except what looks like a 'top' and what I recognize as a Firefox icon (but only partly visible)!! Now, what it does do is partly hide that whole portion of the toolbars and they are hard to read and in turn make this 'thing' impossible to figure out, if I would care to? I can't find anyway to remove it or use it?? But since the Firefox icon is on it, I guess you should know what it is and how to trash it. I am sorry for this occurrence caused my my carelessness, but I'm not much of a computer person ----HELP! Thank you for any help. Judi
== This happened ==
Every time Firefox opened
== Today, Thrsday June 24, 2010

The only thing I can imagine: it's a [https://addons.mozilla.org/en-US/firefox/personas/ Persona].
Tools->Add-ons->Themes
Here should be the persona (lightweight theme)
and a button "Remove"
Click it (button Remove), and it (Persona, this mix of colors) should go away instantly.
Does it help you?

I have an iPhone 4S and never had a problem with syncing it. But suddenly, when I connected my phone to my mac, it says that its in recovery mode, and I need to restore it in order to sync. I've updated both my phone and my itunes, and it didnt work.Help?

I have an iPhone 4S and never had a problem with syncing it. But suddenly, when I connected my phone to my mac, it says that its in recovery mode, and I need to restore it in order to sync. I've updated both my phone and my itunes, and it didnt work.Help?

fighter19lisa wrote:
that only makes it say its synced, when its not.
No, it does not. It transfers purchases from the iDevice to the computer. The computer must be authorized for the Apple ID that the content was acquired with.
fighter19lisa wrote:
my playlists wont show up on the phone.
Are they selected to sync? Is Manually Manage content on the device selected?
fighter19lisa wrote:
i had to change my password for my aol account again and i still cannot get my email on my phone to even work
What does that have to do with syncing content to the device? FYI, nothing.

HT204053 My husband and I share music in one itunes account for both of our iphones. We just got the new iphone 5s's and iin ttryinngto back up our old phones I have realized we SHARE one icloud as well. Can I create him a new icloud for pictures, cont

My husband and I share music in one itunes account for both of our iphones. We just got the new iphone 5s's and iin ttryinngto back up our old phones I have realized we SHARE one icloud as well. Can I create him a new icloud for pictures, contacts etc

You can have one icloud account and a different itunes account on the phone. I have my icloud account and a shared itunes account. He does not have to use the new icloud account as is ID in itunes and app store. He can keep using the old one.

Ok, so I transferred my 3S info to my 4S by restoring from an old phone backup. But SIRI is gone and god knows what else?? Can I get my old stuff into the new phone and keep the 4S new functionality?

ok, so I transferred my 3S info to my 4S by restoring from an old phone backup. But SIRI is gone and god knows what else?? Can I get my old stuff into the new phone and keep the 4S new functionality?

I suspect unless he had some items in iCloud backup then they are gone. Connecting an iPhone to a different library from that to which it was previously connected will result in the device asking if you want to erase it.

Forgot password on my apple I phone and just got a new one and can not remeber my verizon email password, how do I retrieve it

forgot password on my apple I phone and just got a new one and can not remeber my verizon email password, how do I retrieve it

hibob99,
Thank you so much for reaching out to us. I know there are to many passwords out there now days to keep track of them all. Are you looking to reset the Verizon.net e-mail address? If so, you would need to reach out to Verizon Communication by calling 800-837-4966. Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport

I accidentally synced my new iphone5 as an existing phone and not as a new one. I lost my videos! Can I retrieve them?

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