I accidentaly put my ipod in recovery mode and I can't get the software to go back on my ipod. What do I do?
I accidentaly put my iPod in recovery mode. I have tried to get the software back on it but when I try to download it to my computer, right before it finishes downloading it says "Connection Timed Out". It always happens. I have tried it over many times. PLEASE HELP!!!!!!
You can kick it out of Recovery Mode by using RecBoot,
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs
Similar Messages
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My iPhone 4s randomly went into recovery mode and iTunes can't get it to restore.
Last night my iPhone randomly went into recovery mode on me. Just before I went to sleep a bunch of static lines appeared across the screen. The screen went dark and a few seconds later the Apple logo appeared. A few seconds later is disappeared. A few seconds later it came back. So on and so forth. I thought I had turned it off and was going to deal with it in the morning, but when I woke up the iPhone still just had the Apple logo going on and off again.
I've tried everything today. All the different button hold methods out there. I've tried to sync it to iTunes but the same **** keeps happening over and over again.
A message pops up saying "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." So I press OK. Then I press the "Restore iPhone..." button on iTunes. It asks me if I'm sure I want to "restore it to the factory settings" and I click "Restore and Update". It then says that its "extracting software", "preparing the iphone to restore", "waiting for the iphone", then "verifying iphone restore with Apple". As this is going on the "connect to iTunes" sign is shown on the screen of the iPhone. When the "waiting for the iPhone" part starts, my screen goes black, then the apple logo pops up. The "verifying iphone restore with apple" comes on the iTunes and the status bar appears underneath the Apple logo on my phone's screen. It sits there for a couple of seconds with no progress and then the screen goes black. Then iTunes has the same **** message saying "The iPhone 'iPhone' could not be resotred. An unknown error occured (9)."
I've gone through this process countless times in the past few hours and have done everything that apple support has told me. The windows system is fully updated. So is the iTunes. I've restarted the computer. I have no idea whats wrong and its making my blood boil.
A couple of notes about the phone:
It's over a year old. It's never had water damage. It was nearing the max capacity of its internal storage. This has never happened before. I keep it in an Otter Box. I had very little problems with the phone. Lately a couple of apps like snapchat and the barstool sports app were taking a little longer to open up or would randomly close out and sometimes my camera would take a while to get going. But this problem is just ridiculous and completely rendered the phone useless.Hello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling -
I have updated my 3gs to the latest operating system but it is stuck in recovery mode and will not restore...any suggestions on getting it to restore?
Yes, a message pops up on the computer that says..."The iPhone could not be restored. An unknown error occurred. (3014)" I tried to research this and tried all of the things Apple suggested but still am not having any luck with it. Thanks for any assistance you may provide!
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HT201263 My iphone 4s is stuck in recovery mode and I can't get it out. Please help me.
My iphone is stuck in recovery mode and will not reboot. Please help
You need to restore your device in iTunes. If you cannot do that, Restore in DFU mode: http://www.iclarified.com/entry/index.php?enid=1034
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Okay, so I got an iPod touch, 4th gen, 32gb, brand new and running perfectly fine two years ago. Used it for about six months, lost it, and finally found it again a month ago tucked away in my recliner. It was as dead as a doornail, but I had it charged up and ready to go in a few hours.
So I wanted to get a special app for my iHome, as well as spend all of my accumulated iTunes cards that were previously useless due to the fact that I had lost my iPod for a year and a half. The app store said I had to update to the current software to download anything new, so I did just that about half an hour ago, updating to the latest version of iTunes and downloading the new software for my iPod like I was supposed to.
Only when I applied it to my iPod, it went into Recovery Mode as expected, but I can't restore it! I've made sure there's no extra USB attachments in it, my firewalls are currently down to get around this stupid thing (just turned them back on because it wasn't working), and feeling like I just let all this money slip down the drain.
If you have any relevant advice, please help! I'm running on Windows 7 with the current version of iTunes (64 bit). Help!Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
Ipad was forced into Recovery Mode and I can't get out. Please help me!
Hi all. I'm dealing with a problem and could really use some help. I recently updated my Ipad to ios 4 with no problems and was enjoying it greatly. Afterward, I loaded Pages and Atomic Browser from the app store.
Anyway, I was surfing the net on Atomic Browser and then turned the ipad off momentarily to grab something from the kitchen. When I came back, the Ipad would not start.
I'd push the power button but nothing. Push and hold the power button. Nothing. Push and hold the home button. Nothing.
After many attempts, I decided to push the home screen button with the power button to force a reboot. I did this once a few months ago, and it just restarted my ipad fine. But this was before i updated to ios 4.
After doing this, it gave me the recovery mode screen with the pic of the usb cable pointing to the itunes logo. It has never done that before.
I don't want to reformat my ipad, i just wanted to turn it back on. I tried to exit recovery mode by holding the power button and home screen again, but it just keeps me stuck there. Nothing I do can get me out.
I don't want to reset the ipad and restore a back-up because I will lose some valuable pages documents I created recently.
Can any one help me?
Thank you all very much!The same thing happened to me. After the big update, I also experienced exactly what you described. I ended up restoring the ipad a number of times.
The first few times, I restored from a back-up. The last few times I have restored the ipad as new. It would work the next few times I turned the machine on, and around the third time, it would lapse back into the recovery mode, with
the image of the serial cord connecting to an i-tunes logo on its desktop. This morning, I restored the ipad as new, but only allowed the apps manufactured by Apple to be synced back onto the ipad. I have powered it back on about three times, and so far, so good. I am waiting to see what happens the next few times I turn the machine on.
I had a very helpful senior Apple express advisor help me on Sunday to do the restore as a new ipad procedure. He said that if that did not work, the next step was having it serviced. He also mentioned that often the third party apps have problems due to getting corrupt and this often happens after a major update. That is why I thought i'd try and see what would happen if I only synced the Apple apps back onto the ipad.
It is not good though if I can't put third party applications on it without having the problem of lapsing into recovery mode, so I may have to get it serviced. I am wondering how many others have had this problem after the big update last week? Also, has anyone who was an early purchaser and got the flat-rate unlimited data plan subscription from AT&T, had to have their ipad replaced? Was there a problem with AT& T still allowing you to continue your special subscription plan? -
I have had to put my ipod touch in Recovery Mode and tried to sync it with itunes but it wont restore itself. What can I do?
http://support.apple.com/kb/TS3694#error3194
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
I 'think' my Ipod Touch is in recovery mode and people say to hold the power and home button for 10 sec and i did, but its still not turning back on. Plus its dead and wont charge. PLZ HELP ME!!!!
- If in recovery mode the screen will have an iTunes logo with an USB plug.
- Have you tried connecting it to your computer for a n hw and then see if it appears in iTunes. If it does restore the iPod.
- If screen is blank, try placing he iPod in recovery mode and then restoring. For recovery mode:
iPhone and iPod touch: Unable to update or restore -
i was in the process of jailbreaking and updating my ipod and when i was updating it,it went into recovery mode and now i cant get it out of recovery mode so what can i do??
Go elsewhere:
Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues -
My iPhone 4s randomly went into recovery mode and I can't restore it with iTunes...what do I do?
Last night my iPhone randomly went into recovery mode on me. Just before I went to sleep a bunch of static lines appeared across the screen. The screen went dark and a few seconds later the Apple logo appeared. A few seconds later is disappeared. A few seconds later it came back. So on and so forth. I thought I had turned it off and was going to deal with it in the morning, but when I woke up the iPhone still just had the Apple logo going on and off again.
I've tried everything today. All the different button hold methods out there. I've tried to sync it to iTunes but the same **** keeps happening over and over again.
A message pops up saying "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." So I press OK. Then I press the "Restore iPhone..." button on iTunes. It asks me if I'm sure I want to "restore it to the factory settings" and I click "Restore and Update". It then says that its "extracting software", "preparing the iphone to restore", "waiting for the iphone", then "verifying iphone restore with Apple". As this is going on the "connect to iTunes" sign is shown on the screen of the iPhone. When the "waiting for the iPhone" part starts, my screen goes black, then the apple logo pops up. The "verifying iphone restore with apple" comes on the iTunes and the status bar appears underneath the Apple logo on my phone's screen. It sits there for a couple of seconds with no progress and then the screen goes black. Then iTunes has the same **** message saying "The iPhone 'iPhone' could not be resotred. An unknown error occured (9)."
I've gone through this process countless times in the past few hours and have done everything that apple support has told me. The windows system is fully updated. So is the iTunes. I've restarted the computer. I have no idea whats wrong and its making my blood boil.
A couple of notes about the phone:
It's over a year old. It's never had water damage. It was nearing the max capacity of its internal storage. This has never happened before. I keep it in an Otter Box. I had very little problems with the phone. Lately a couple of apps like snapchat and the barstool sports app were taking a little longer to open up or would randomly close out and sometimes my camera would take a while to get going. But this problem is just ridiculous and completely rendered the phone useless.Hello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling -
Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. I DO NOT have any back ups on itunes. Is there anyway to get out of recovery mode without restoring or recover data after a restore?
Or any other suggestions please? ThanksAs pdroth said, you should have gotten a backup made when you started the update of iOS. If you cannot find a backup, and the phone is in recovery mode, there are no futher suggestions to make. To get the phone working again you have to restore. You cannot force a backup at this time since it is already in recovery mode. It will not allow anything else but a restore at this point.
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After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server. I have already tried the resetting with power swich and home button and plugging into computer but it says the "iPhone software update server cannot be contacted." I am locked out of my phone. Does anyone have any idea how to resolve this issue and get the phone working again. I will add that I am now trying to restore it on a different computer with a lower version of itunes, but the computer that it initially happened on had the updated itunes and gave me the same result ... nothing. Thanks for your help in advance.
Try going to recovery mode as described here. You may have to try this more than once to succeed.
Use the original iTunes that the iPhone synced with.
http://support.apple.com/kb/HT1808 -
my iphone is on recovery mode and i can´t turn on it, when i try to recover it from itunes i get: unknown error (36), i´ve tried to do lot of things but i can´t solve my problem. please help!!
Hi, i had the same problem. Try to find the file "apple" or "itunes" don't know it anymore exactly. Ahm well you need to delet any information or just plug in your iphone into an other computer. important is that your iphone never has been pluged in this computer before. This was what i did, and it worked!
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my phone is stuck in recovery mode and i want to get out of it without loosing all my stuff. how do i do that?
If it's in recovery mode, your stuff is already gone.
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Hi my iphone 5 is on recovery mode and I connect it with the computer but it's failing to restore the device the message is showing iphone restore failed!!!!!
Hi Bobi1346,
Thank you for visiting Apple Support Communities and for including the error number you are getting.
There's an article for troubleshooting that error.
iOS: Restore errors 4005, 4013, and 4014
Try these steps to resolve the issue:
Install the latest version of iTunes.
Restart your computer.
Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
Learn more about updating OS X.
Learn more about updating Windows.
Restore using another USB cable.
Restore your device on another computer.
If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.
Take care,
Nubz
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