I accidently double purchased an album on itunes, can I get a refund?

Contact iTunes Store Support:
https://expresslane.apple.com/Issues.action

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HT4009 if i accidently downloaded an app that cost money, can i get a refund and how?

Hi. I have been accidently downloading apps that cost money, and I was wondering if I counld get a refund. How can I get a refund?

Wait until you get the receipt in your email, then click the "Report a Problem" button under the item. More info on this: http://www.labnol.org/software/itunes-app-store-refunds/13838/

HT4059 I was charged for an unauthorized purchase of a book I have already purchased several months previously. Can I get a refund?

I was charged for a second purchase of a book that I purchased several months ago. I did not authorie this,, no apple ID, no pssword. No idea what happpened, it is a second copy in my library. I don't need two copies. Can I get my money back? and how?

Yup, this happened to me with an app I purchased...twice.. Considering all the "security" related implementations that the App/itunes store could keep our purchases straight. I wish there was some sort of innovation that would track purchases made. This way when we have to perform a simple procedure like re-downloading an app to a device that had to be erased & restored to deal with its inherent disfunctionality we wouldnt have to waste time dealing with a flaky retailer when they steal money from you..
Yes, there must be a technology maker who could invent this kind of innovation...btw, isnt it 2013 already? Not to much to ask, but perhaps this investment to create this wonderful innovation would be to much for such a small, poor firm like Apple..****, corporate is probably busy thinking up the next half baked product that barely works to consider the complex ins and outs of keeping its clients "satisfied".
-W

I downloaded two versions of the same album by mistake can I get a refund on one?

I downloaded two versions of the same album, one staight after the other, I've been charged for both, can I get one removed and a refund?

Carol,
William Lloyd said it all, but perhaps Kirby Krieger's User Tip will explain a bit more the different uses of albums and projects:
The Well-Trod Path: a Beginner's Guide to how Aperture's major parts inter-relate
Then I imported into Aperature, created new versions, one for each snapshot, then cropped each snapshot, so each snapshot is seperate in Aperature.
You want to find each snapshot separately in Aperture? Perhaps you could explain more, how you want to organize your photos. William pointed out albums to group versions of an image. You could also assign keywords to mark special occasions like birthdays, weddings, etc. You could assign faces to find photos of persons by name. You can use the search field in the browser to search for photos by face, date, keyword, etc. Aperture is really great for accessing images in many different ways. There must be a way to access the images in your Aperture library just like you want to.
Then, I tried to organize the ton of photos into projects and it won't let multiple versions of the same original photo be in separate projects.
That is, how Aperture works. All versions of an image need to be in the same project, because they are sharing the same imported original image file. Aperture tries to save your disk space, by by not creating image files for the edited versions. Versions are just a set of instructions how to produce the rendered image, when you want to edit it or to export it. Unless you are working with the version, it will live in limbo and it will not exist as an image file. So all versions are kept together in the same project with the original image file that is necessary to render them as an image.
Léonie

HT1386 I recently purchased an album from itunes. When I subsequently sync'ed my ipod touch I ended up with all tracks of that album doubled on my ipod and I lost all my playlists. Subsequent syncing has not fixed it. Any ideas what to try?

I recently purchased an album from itunes. When I subsequently sync'ed my ipod touch I ended up with all tracks of that album doubled on my ipod and I lost all my playlists. Subsequent syncing has not fixed it. Any ideas what to try?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
You said:
No, I do not want to "factory reset" my iPod. No I do not wish to do anything crazy long or hard to fix this.
That may be necessary, It is not what you want to do/not do but what is required to resolve your problem.

HT1491 I purchased a music album on itunes and it's not listed in my purchased music category. How can I get the music on my iphone? I purchased the music through itunes app on my iphone 5.

I purchased a music album on itunes and it's not listed in my purchased music category. How can I get the music on my iphone? I purchased the music through itunes app on my iphone 5.

Hi Vgreen08,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy

I purchased an album on iTunes but its not in my library

I Purchased an album through iTunes a couple of days ago. When I checked it in my library on my Mac book it didn't show up. Please help me retrieve it.

Download it.
Downloading past purchases from iTunes

I purchased an album on iTunes on my computer, and one of the songs will not play. Itunes says that I need to authorize my computer to play it, but it is authorized. What do i do?

I purchased an album on iTunes on my computer, and one of the songs will not play. Itunes says that I need to authorize my computer to play it, but it is authorized. What do i do?

If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

I purchased two albums from iTunes but neither properly loaded and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.

I purchased two albums from iTunes but neither properly loaded on my iPad Mini and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.

If the albums do appear in the Music app, hold down on the album icons and the X to delete will pop up on the icons. Tap the X to delete the albums.
You don't see a anything in iCloud, you see your previous purchases in the purchased tab of the store that you bought the content in. So you find your music purchases in the purchased tab of the iTunes app on your iPad. Tap on Purchased and look for the albums in the Not on this iPad section - assuming that you are able to delete the albums from the device.

TS1424 I purchased an album from iTunes using my computer. All of the songs from the album are on my computer and play perfectly. When I try to sync the songs to my iPhone or iPad, I get an error message that says 3 of the songs can not be downloaded to t

I purchased an album from iTunes using my desktop computer. All of the songs from the album are on my computer and play perfectly. When I try to sync the songs to my iPhone or iPad, I get an error message that says 3 of the songs can not be downloaded to these devices. Any ideas?

Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though

I just purchased an album off iTunes but it won't let me download one song...

I just purchased an album off iTunes but it won't let me download one song off the album due to a -100000 error. It tells me to check for available downloads on the "store" bar, and when I click it, the file still won't download. What should I do?~ Any advice would be appreciated. =^w^=

Hello TheCoddfish,
Thank you for using Apple Support Communities!
So it sounds like you have a preorder you would like to download, but it is not downloading, or you dont have the option to download it.
Without knowing what the preorder was, and if it is released, I found this article named iTunes Store: About Pre-orders found here http://support.apple.com/kb/HT5714.
This part in particular:
Downloading a pre-ordered item
When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.
If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.
To view, cancel, or see the expected release dates for your pending pre-orders
Choose Store > View My Appie ID, then click Manage Pre-orders, which located in the Settings section at the bottom of the Account Information screen in iTunes on your computer.
From the Mange Pre-orders screen, click the Cancel button to the right of the pre-order item you would like to cancel. You'll be asked to confirm your pre-order cancellation.
If the album is released and you still cannot download it, I would report the issue directly to the iTunes Store support.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
All the best,
Sterling

TS1362 I purchased an album from itunes and a song in the middle of the album did not download completely. So, the song obviously cannot be transferred to my ipod because the file cannot be converted. What can i do?

I purchased an album from itunes, and a song in the middle did not download completely. All the others did. So, I obviously could not transfer that song to my ipod because the file could not be converted. What can I do?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Purchased an album on iTunes

I purchased an album on iTunes and it came out two weeks ago, but it still won't let me download it from my iPhone. Does anyone know why that is? At first I thought it hadn't come out yet, but I got the e-mail saying that it was now able to download, but it won't let me download it. It still says " purchased"

Does it show in the Purchased tab in the iTunes store app on your phone for downloading ? If not then does the Store > Check For Available Downloads menu option on your computer's iTunes download the album so that you can sync it to your phone ?

I recently purchased two albums which iTunes (Apple) has buried in Mac cyberspace. How do I synch my iPod so that I can download the two albums from iTunes onto my iPod

I recently purchased two albums which iTunes (Apple) has buried in Mac cyberspace. How do I synch my iPod so that I can download the two albums from iTunes onto my iPod. Thank you from [email protected] in Oviedo, FL

In iTunes sign out of your daughters Apple ID and sign in with your own.

I purchased an album on iTunes - Magna Carta - On July 9th. The album is all grey in My Music and I cannot play anything. I have the reciept however I don't know how to address the issue.... I have since bought music and it downloaded fine.

I purchased an album on iTunes - Magna Carta - On July 9th. The album is all grey in My Music and I cannot play anything. I have the reciept however I don't know how to address the issue.... I have since bought music and it downloaded fine.

Hey kaliapple,
Thanks for the question. First, you can try deleting and redownloading the purchase by following along with this:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If that doesn't resolve the issue, then you can read how to report an issue with your purchase here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Regards,
David

I accidently double purchased an album on itunes, can I get a refund?

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