I accidently doubled my Thunderbird window and I can't have just one Thunderbirs opened. How can I erase one? Thank you!

When I open Thunderbird I actually open it twice. How can I erase one forever?

After closing the second window, close TB via File (Alt-F) - Exit.

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I have creative suite 5.5 for windows, i have just brought a mac, how can i install creative suite?

i have creative suite 5.5 for windows, i have just brought a mac, how can i install creative suite?

brook55 wrote:
i have creative suite 5.5 for windows, i have just brought a mac, how can i install creative suite?
You cannot install CS5.5 Windows onto your Mac.
You must either purchase a new copy of CS6 for your Mac or join the Creative Cloud (and pay the monthly fee).
If you join the Cloud you can then install CS6 (and soon version CC) on both your Mac and Windows for the same membership fee.

HT1056 I bought my iphone on Ebay and it doesn't have iphoto on it. How can I get it?

I bought my iphone on Ebay and it doesn't have iphoto on it. How can I get it?

You buy it on the App Store. It doesn't come with an iPhone.

I downloaded updates for "Office for Mac" a few days ago and it won't finish. It keeps saying I have to close Safari, Microsoft Word and Microsoft Powerpoint and I don't have any of these open. Can anybody help me?

I downloaded updates for "Office for Mac" a few days ago and it won't finish. It keeps saying I have to close Safari, Microsoft Word and Microsoft Powerpoint and I don't have any of these open. Can anybody help me?

Hi Anne,
Did you do this through one of the Office app updates, or did you download it directly from the Microsoft website?
Whichever way you tried it, I would try it the opposite way this time, although simply repeating what you did before may also work.

I don't remember my security questions and I'm not in America now. I want to reset resurce email address but I can't have a phone call. Please send information from email, thank you.

I don't remember my security questions and I'm not in America now. I want to reset resurce email address but I can't have a phone call. Please send information from email, thank you.
<Email Edited by Host>

The Three Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
These are user forums. You are not speaking to Apple here. You should not put a valid email address in a forum message.

HT1174 Cant sync Ipad with Itunes, have run tests can see Apple USB port in devices but Itunes doesn't recognise it. Windows auto play doesn't have Itunes as an option. how can I get to work please

Does anybody know why Itunes can no longer sync to my Ipad, on pluggine in USB windows autoplay kicks in any doesn't give me option to connect to Itunes when opeining devices no option available to selt Itunes either.

Hey bron_cross,
Wow, Superb troubleshooting so far! Usually for the symptoms you have described, I recommend the sub-step titled “If the device is not recognized while in Recovery Mode” located in Step 5 of this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
However, it seems like you have exhausted all of the suggestions in that step. Did you happen to move on to Step 6: Check for third-party software conflicts? If not, here is the excerpt:
Certain phone and cellular device connectivity software from vendors such as Samsung, Nokia, Bora, Novatel, Sony, Android, LG, Sierra, Huawei, Pantech, or Motorola may cause your device not to be recognized. If you have such software on your computer:
1. Uninstall the phone or cellular connectivity software temporarily, and test. Contact the manufacturer of this software for assistance in doing this. If you use the third-party phone or cellular device for your Internet connection, try connecting to an alternate network using Wi-Fi or Ethernet.
2. Remove iTunes and all related Apple software by following this article (for Windows XP), or this article (for Windows Vista, Windows 7, and Windows 8).
3. After reinstalling iTunes, test the device.
4. If you still need your third-party phone or cellular connectivity software that was removed, reinstall this software and test your device to ensure it still functions with iTunes. Contact the vendor of your phone connectivity software if the issue returns.
Also, third-party security software may conflict with iOS devices connecting to iTunes. Follow this article to troubleshoot issues that may be caused by your security software. After resolving any issues you may have with your security software, you may need to try the steps in this article again.
Thanks,
Matt M.

The apple id that comes up on my i phone is not mine and i do not have the password for it how can i change it back to mine ?

How do i change apple id without password . I have tried to change it but the email gets sent to a generic address. Can anyone please help ?
Thank you !
<Email Edited by Host>

Apps and their updates are permanently tied to the Apple ID used to purchase them originally, regardless of whether or not you are still using this ID for iTunes. If these apps were purchased with your former husband's ID you won't be able to update them without providing the password for this ID. You will have to delete them from your phone and your iTunes library and re-purchase them using your current ID in order to stop this.

Firefox has spontaneously decided not to show the task bar at the bottom of the screen, and some menu bars have been messed up. How can I fix this?

My Firefox has spontaneously (apparently) decided not to show the task bar at the bottom of the screen (the margin is there, but it is blank), and some menu bars have been messed up. Perhaps the most annoying aspect of these changes is the fact that I have to use alt-tab to move from a Firefox session to another session.
I can find no way to fix these problems. Can you help? Am I going to have to uninstall and re-install Firefox in order to get back to the default settings? If so, is there any way to preserve my bookmarks?

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: command+Shift+F).<br />
If you are in full screen mode then hover the mouse to the top to make the Navigation Toolbar and Tab bar appear.<br />
You can click the Maximize button at the top right to leave full screen mode or right click empty space on a toolbar and use "Exit Full Screen Mode" or press F11.
*https://support.mozilla.org/kb/how-to-use-full-screen
See also:
*http://kb.mozillazine.org/Corrupt_localstore.rdf
*https://support.mozilla.org/kb/Toolbar+keeps+resetting

HT1539 I have the new imac and it does not have a dvd drive. How can I download digital copy of a movie?

Some Blu rays and DVDs come with digital copies and you inset them into the dvd drive and it downloads the movie to itunes and then you can put them on any iDevice. The new iMac does not have a dvd or disc drive. What can I do?

You will either need to borrow or purchase an external DVD drive, or if you have access to another computer that has a DVD drive you may be able to use Remote Disk:
http://support.apple.com/kb/HT5287
Regards.

When I try open a .pdf file my Adobe Reader 11 only allows the download / save opening the related window and don't show me both options 1) open with ... and 2) save as.... probably someone flagged the choise... always perform this way ....

When I try open a .pdf file my Adobe Reader 11 only allows the download / save opening the related window and don't show me both options 1) open with ... and 2) save as.... probably someone flagged the choise... always perform this way ....
Could some one give help and let me know where I can probably find the settings option that allows me to change and switch to previous situation where it was possible to decide time to time how to proceed either opening the file or saving it ??
Thanks in advance
David

What is your operating system?
Open a PDF from where? If online, in what browser?

I am trying to open PDF files from safari, but when I click on them they open in a separate window and the information is encrypted. Any ideas on how to get them to open them in Adobe? Any help please!

I am trying to open PDF files from safari, but when I click on them they open in a separate window and the information is encrypted. Any ideas on how to get them to open them in Adobe? Any help please!

The pdf is loading as html code. If you save it, it will download as :
605124.pdf.html
Change the extension to .pdf
And it opens and works perfectly, I just tested it:
Use this link to download it automatically:
http://saladeaula.estacio.br/arquivo.asp?dir=00/1020624/605124.pdf&num_seq=59828 4

I have Firefox 6.0 running under Windows XL. When I forward an email with a URL in it, my recipients tell me the URL is not highlighted and they have to cut and paste it into their browser. Why? How can I get my forwarded URLs to be highlighted?

I have Firefox 6.0 running under Windows XL. When I forward an email with a URL in it, my recipients tell me the URL is not highlighted and they have to cut and paste it into their browser. Why? How can I get my forwarded URLs to be highlighted?

If you think getting your web pages to appear OK in all the major browsers is tricky then dealing with email clients is way worse. There are so many of them.
If you want to bulk email yourself, there are apps for it and their templates will work in most cases...
http://www.iwebformusicians.com/Website-Email-Marketing/EBlast.html
This one will create the form, database and send out the emails...
http://www.iwebformusicians.com/Website-Email-Marketing/MailShoot.html
The alternative is to use a marketing service if your business can justify the cost. Their templates are tested in all the common email clients...
http://www.iwebformusicians.com/Website-Email-Marketing/Email-Marketing-Service. html
"I may receive some form of compensation, financial or otherwise, from my recommendation or link."

HT201628 can someone please help .. my ipod is not recognized by itunes in windows XP .. i've uninstalled and re-installe i tunes about 10 times now to no avail ?? thank you .. dave

can someone please help .. my ipod is not recognized by itunes in windows XP .. i've uninstalled and re-installe i tunes about 10 times now to no avail ?? thank you .. dave

Start here:
iOS: Device not recognized in iTunes for Windows

Hello there, there is a rare window that keeps popping up every time i start Logic. I'd like to send a screenshot... anyway, it's a "tempo" window with strange layout about midi effects and so,.... is it normal? How can i improve this? Thanks.

hello there, there is a rare window that keeps popping up every time i start Logic. It's a "tempo" window with strange layout about midi effects and so,.... is it normal? How can i improve this? Thanks.

Hmm, that's some sort of MIDI Arpeggiator setup in your environment. Strange that you don't know it, this has to be custom-installed, it is not part of the standard setup.
You can do two things about it:
1.unlock your current screenset (shift-L), then close the (Bass Driver) window, then relock the screenset (shift-L). Next time you open up this project you won't see the Bass Driver, but it is still in the project.
2. You can remove the whole page: open the Environment (cmd-8), then go to the dropdown menu arrow top left of the Environment window and select the Bass Driver layer. If it is selected, dropdown again and choose Delete. Now Save your project under a different name (Save As...), so that you still keep the Bass Driver setup in the original project. If you don't need to keep it, you can simply Save.

I installed the new software onto my windows computer and then couldn't open it. I did the uninstall and reinstall and I am still getting the same problem. How can I get my itunes back?

I installed the new itunes software onto my windows computer and then couldn't oopen Itunes. I did an uninstall and reinstall and still have the same problem. How can I get my itunes back?

It says " application failed because MSVCR80.dll is missing from computer and then when I click okay it says I tunes wan't installed correctly Please reinstall
Many thanks, that's perfect. Try the following user tip with those ones:
Troubleshooting issues with iTunes for Windows updates

I accidently doubled my Thunderbird window and I can't have just one Thunderbirs opened. How can I erase one? Thank you!

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