I accidently downloaded a virus on my iphone which means i cannot open my safari because it just crashes and goes to a blank screen. please help
i accidently downloaded something as i opened a site. it now means i cannot use safari because everytime i try to open it, it just goes to a blank black page and wont let me do anything. what can i do? please help! my iphone is either a 3G or 3GS?
You cannot get a virus on an iPhone unless it is jailbroken. The site you displayed may be corrupt, however. Press the HOME button if not on the HOME screen, then press it again. Hold your finger on the Safari app that appears in the recently used ribbon, then tap the "-" to close it. Next go to Settings/Safari and tap Clear History, then Clear Cookies and Data.
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When I try to copy paste my app freezes and returns to the home screen please help.
Try resetting ...
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If you forgot (or don't know) your passcode, restore the device from backup on the last computer it was synced with when the passcode was turned on... this will remove the passcode. If you do not have access to the last computer it was synced with, or you don't have a backup, you will have to force it into recovery mode & restore as a new device.
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I want to delete exchange email account from my iPhone 5s but when ever opening the setting-Mail,Contacts,Calenders but no option to delete the account, please help
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Hi, my iPad 2 keeps dropping out and going back to a blank screen. I have to again enter my password and go back to what I was doing and then it happens again, I have tried resetting and nothing has changed.
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RonFirst, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
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please i tried everything,when its plugged in wall it turns on but goes to the connect to itunes screen,same when connecting to pc. The second i unplug it it turns off. i tried EVERYTHING from holding off and home to new battery,itunes will pull up and say phones in restore mode i follow instructions and it stops at end saying error 21.please help
ok i got worst migraine,been doing this a week now.i tried everything in that support as much as i could understand,im not saying im dumb but not the smartest girl for computer stuff.I also did diagnostic test in itunes and it passed all but the connection test and says port (dang i forgot again) something about the port and it was the only thing to fail,the rest passed.does this mean anything? this *** i was using my cell and it just turned off and now all this happened. did i mention it wont turn on unless plugged in wall or computer?
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It should be in the Videos App - if it's not in there then have you got a film age rating set in Settings > General > Resttrictions that is hiding it ?
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Whatsapp is not compatible with iPads. You can't install it.
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I downloaded the ios 6 on my iphone. I'm having problems with applications. When I open any application, in seconds then closes and returns to the home screen. What could be happening?
Did you change any AppleID accounts or anything? I've seen this happen when changing accounts or certain restore situations.
If you are using iCloud you should be able to reset your phone to Factory Defaults and restore from iCloud, but it always makes me nervous. -
HT4061 I d downloaded ios 6 to my iphone 3g, but i cannot activate it. can you help me
I d downloaded ios 6 to my iphone 3g, but i cannot activate it. can you help me
Morning dadaking,
Thanks for using Apple Support Communities.
For troubleshooting on this, take a look at this article:
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/ts3424
Best of luck,
Mario -
I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there. I've uninstalled iTunes and reinstalled twice and it's not working. Please help.
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June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple. -
I initially tried to do this at 11:39pm last night. I cleaned up my apps, backed up to my computer and then took the plunge. It downloaded fine, everything went ok until I tried to restore backup. I received a message that there was an error in iTunes and iPhone could not be restored. I tried this three times giving up at 2:00 am. I tried again at 7:30am. No fix. Now I can open up phone and browse in safari. I can get notifications that a text was received or a phone message left but I can't receive or make phone calls, retrieve phone messages, or access any text features. Also I have NO purchased apps. I use my phone got work and this has ruined my day - please help!!
I would start with going to O2 with the phone and making sure it's set up properly - maybe the SIM they gave you isn't quite right or their network isn't acknowleding it like it should.
Seeing as you've tried restoring to factory settings and resetting network settings, I'm assuming you've tried restoring the phone as new, just to see if that helped at all. If that didn't help, you definitely need to get in touch with O2 and work things out with them.
~Lyssa -
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