I accidently unplugged my iPod touch during update I tried to restore but the 'iPod update server could not be contacted' PLEASE HELP!
Hi, please help me
When my iPod was 'preparing for update' my iPod USB accidently fell out. I turned it on and a usb sign and an arrow to iTunes came up, so I plugged it in. It comes up with a message saying iTunes has detected an iPod in recovery mode, You must restore this iPod before it can be used with iTunes. After that, I clicked restore and it said 'The iPod software server update could not be contacted' and that's it!
I've tired,
Resetting my iPod (the usb to iTunes sign still comes up)
Holding down the Home and Power button at the same time for many seconds
Restting my computer
Going into LAN settings and changing that
Please, I really want it too work as I just got it today for my birthday
Any help would be much appriciated, thank you
Yu can try here. However, other users been having the same problem so it may be due to a problem with the Apple servers.
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
Similar Messages
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Ok so I reset my ipod touch 4th gen and it got stuck on the apple logo screen and holding down the buttons just made it turn off for a few seconds and go straight back onto the logo screen, nothing was happening with it connecting to itunes either. But I held the home and the power button down at the same time while connected to my laptop and then when the logo reappeard I released the power button and it came up with with the itunes logo and the usb logo. It then allowed me to select restore on itunes which I did but a box popped up saying "The ipod software update server could not be contacted. make sure your network settings are correct and your network connection is active, or try again later." Please help.
Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
I have quite literally tried everything. My ipod touch just will not update.
My internet connection is more than fine, my ipod functions as it should, and I can connect to the itunes store.
It will not, however, connect to the update server.
I have spent around 2 hours tonight troubleshooting and i still have nothing.
Please help.In the course of your troubleshooting to date, have you worked through the following document?
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
Also Internet isn't working on it. Either this is all down to a botchy update issue or I need a new phone.
Try posting to the correct forum.
This is the iPhone for the Enterprise forum... there is nothing about the issue that appears to apply to using an iPhone in an Enterprise (corporate) environment.
Try posting to the iTunes for the Mac forum. -
when i try to update my ipod touch a get the messsage the itune update server could not be contacted please check your internet connection
Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
HT201210 why can't I restore and it says software update server could not be contacted? Help Please
why can't I restore and it says software update server could not be contacted? Help Please
Most likely because the phone was jailbroken or hacked to unlock it.
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Friends,
My iPad2 was locked and disabled because my kids entered several times the passcode and now it is locked. I tried every possible ways and read all related items and followed precisely articel http://support.apple.com/kb/HT1212 but after i restored and update teh iPad, itunes keeps giveing me the same message:
The iPad "iPad" cannot be restored at this time because the iPad software update server could not becontacted or is temporarily unavailable.
I tired at different time of teh day and noght and different days yet kept getting the same message.
Pls assist me as now the iPad is useless
Regards,
JoeIf reset doesn't work, try and force the iPad into Recovery Mode.
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
Cannot get updates for iTunes, why?
Go to http://www.apple.com/itunes/download then download and install the latest version.
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MY IPHONE 4 KEEPS FREEZING AND EVERYTIME I TRY AND RESTORE IT ..IT KEEPS SAYING THE IPHONE UPDATE SOFTWARE SERVER COULD NOT BE CONTACTED..HELP PLEASE
Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
Iphone update server could not be contacted
Hi
I've been trying to update my iPhone to the latest firmware, 3.1 and it is just giving the error message:
iphone update server could not be contacted
Please can someone help me.
ThanksI have the same problem, picked up my new 3GS iPhone yesterday, want to upgrade to 3.1 and constantly get this message now for the last 24 hours... What's going on, I can still access iTunes Store...
Please advise... -
trying to update 2 ipods but when I go through the process it says "The ipod software update server could not be contacted" "Network connection could not be established". One of the ipods is locked and I don't remember password.
Here's what you can do in case of the forgotten password:
Connect in recovery mode and restore, you'll get the option to rest the passcode during this process:
iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Check this post for the network problem:
https://discussions.apple.com/message/17855328?ac_cid=142432#17855328 -
When I was updating my child's ipod touch with itunes....it put the ipod in recovery mode and said I would need to restore and then update....which was my only option to choose, so when I chose restore & update....after going thru it seemed the process, then a window came up that stated the ipod couldn't be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable and to try again. After trying this several times unsuccessfuly and going thru the steps on the help section, the ipod is still not able to restore & update, thus we can't access anything on our very new ipod touch and I am very frustrated, can't afford any Apple support tech time. PLEASE HELP!!
Try:
- Powering off and then back on your router.
- The Additional Information paragraph of
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
When my iPod Touch is connected to my Mac, and I select Update to update the software of my iPod Touch, I get a message saying that my iTunes software is current, but it will not update my iPod Touch software. Is there a bug in the iPod program?
If you have the first gen ipod touch as your information shows, then you would have to buy a software update:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
I got a new ipod touch for Christmas.
Today I was going to put music on it, i was told there was updates.
So I went ahead to do them.
My Ipod is stuck on the screen with the usb cord pointing to the itunes logo.
In Itunes i'm told :
Itunes has dected an ipod in recovery mode. You must restore this ipod before it can be used with itunes.
Turning the ipod off - the same screen appears when it's back on.
When I click restore ipod and after restore and update is clicked ; Extracting software loads up at the top.
When its done this is the message I get:
The iPod 'iPod' cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable.
I've been looking up trying to figure it out myself and have read making sure a setting in Lan Settings in Internet Properties has ; Automatically detect settings checked. I still get the same ipod message.
I've tried holding the power and home key to turn it off, then powering it back on. But that doesn't work.
I installed itunes today, so its up to date - I checked.
I don't know what else to do.
Can someone help me out, please? :}
The operating system was ios 5 something? It wanted to update to 6 i believe.I've tried the top part but now that i've looked to the bottom:
Additional Information
The “hosts” file may also be blocking gs.apple.com.
Select the hosts file (normally you can find your hosts file at C:\WINDOWS\SYSTEM32\DRIVERS\ETC).
I put this in the url bar?
When it gives me the list of names, im not sure what to do from there. The steps aren't that clear for me. -
Sync problem - earlier today I updated both iTunes and my iPod Touch. Since then, I have tried syncing the two. The iPod Touch claims that there is no music on the iPod, however, when I connect it to my computer it says my full library is on there. At present, I am unable to listen to songs on the iPod when not connected to the computer. What can I do to fix this?
Thanks for any help!- Have you reset your iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next would be to backup your iPod and then restore you iPod from backup via iTunes.
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