I activated gift card. Showed 25 credit.. Bought merchandise. Charged my credit card.. Now shows no balance.

How do I fix?

If you update your billing information, the iTunes Store or Mac App Store will place an authorization hold on your credit card account, usually in the amount of 1 USD, to verify your account information.  That could be what you are seeing.  Read this:  iTunes Store & Mac App Store: About credit-card authorization holds, http://support.apple.com/kb/HT3702

Similar Messages

  • I want to change my apple store to saudi arabia Because my store was in saudi arabia but changed before to use gift card now I have 0.27$ but I DONT need it   The Error was you have a store credit balance you must spend your balance before you can ch

    I want to change my apple store to saudi arabia Because my store was in saudi arabia but changed before to use gift card now I have 0.27$ but I DONT need it   The Error was you have a store credit balance you must spend your balance before you can change stores and I have saudi credit card Used it before

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    (78468)

  • I want to change my apple store to saudi arabia Because my store was in saudi arabia but changed before to use gift card now I have 0.06$ but I DONT need it The Error was you have a store credit balance you must spend your balance

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    You can try contacting iTunes Support and ask them if they can remove the balance from your account so that you can change countries (we are fellow users here on these forums) :  http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • My iTunes gift card should have a balance but it keeps saying it has been redeemed

    My iTunes gift card should have a balance, I keep getting amessage saying it has been redeemed.  How do I find out the balance of the card?

    You can enter the card umber into your iTunes account only once. Any balance left, will show up in your account, not on your card.

  • HT5035 I was not given the full amount of credit when I redeemed my gift card now what ?

    I just redeemed a $15 gift card and was credited with 6.45. What do I do?

    iPhone 4 does not support turn by turn directions. Only 4S and 5. Sorry..

  • I had 26$ on iTunes from a gift card, now it's gone. I looked at purchase history nothing out of the ordinary. Where is it? Where can I find the balance of my account?

    Money from iTunes account gone. I havent bought anything and I have had that money sitting in my account since christmas. Now when I got on iTunes to buy an album I have no balance showing anywhere. Does anyone have any clue as to what happened? I got the money from a gift card never used it, no one hacked me because nothing was purchased. Anyone have any clue? Is there some hidden thing to where I cant see my money now because of the updates?

    You can check your account balance by opening iTunes, and doing Store > View Account from iTunes' menu.
    There is a row there saying "Apple ID Balance".

  • Created new Apple ID, redeemed $20 gift card, now Apple doesn't recognise my Apple ID and the $20 Gift Card says it has been redeemed when it has just disappeared into my Apple ID that can't be found. I'm going around in circles trying to find my $20 gift

    I was given a $20 iTunes Gift Card for my birthday, I setup a new Apple ID, redeemed my card and now Apple doesn't recognise my Apple ID and the $20 credit has disappeared. I've logged on using my Dad's Apple ID, but where has the $20 Gift Card gone? I try to redeem it again and get message that it has already been redeemed. Not impressed with Apple at all. I've sent 2 emails to their support, no response. I tried calling today and the call centre is closed.
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    Hi thanks, When I enter the Apple ID I get a message that either my Apple ID or password are incorrect. I then go to Forgotten Password, enter my Apple ID, choose to get an email to reset the password, but no email arrives.
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  • HT3702 gift card to pay outstanding balance on itunes account

    i have entered a gift card to pay for the outstanding balance on my itunes account, the voucher value is shown on the account, but the existing balance has not been taken from the voucher value. i cannot make purchases even though the value is showing on the account. heellppp

    SamanthaaFlo wrote:
    Can i pay my balance with a itunes gift card
    You should be able to... However... if your Account has been disabled due to the below information...
    SamanthaaFlo wrote:
    I recently used a Visa girt card to buy music my money on the card ran out but i could still buy music. I now have a balance of $9 and Itunes is telling me that my billing address is wrong and my card is rejected
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • How does my child use an existing iTunes gift card now that we have family share?

    My son has a balance on iTunes from a gift card, we have added family sharing to our devices and now we can't seem to use his gift card for his purchases. How do I fix this?

    Regarding your statement about the gift card balance being used if redeemed to the organizers account - http://www.apple.com/feedback.
    Regarding redeeming the gift card to the child's account, it is the same as redeeming to yours.  You have to be signed in to the iTunes store using the child's apple ID, then redeem the gift card there.  If you already redeemed the card on your ID, you won't be able to redeem it again.
    Redeem and use iTunes Gift Cards and content codes - Apple Support

  • Redeemed a $10.00 gift card and had a balance of only $1.42

    When I tried to redeem a $10 iTunes gift card, I received a message saying "Your Apple ID has been credited with $10.00. Your balance is $1.42." How did I redeem a $10 gift card and only have a balance of $1.42? Is there any way to fix this?

    Did you owe iTunes money and/or have pre-orders or auto-renewing subscriptions that were due ? You've checked the purchase history on your account : http://support.apple.com/kb/HT2727 ? If you can't see where the balance went, and you've tried logging out (Store > Sign Out menu option) and back into your account (Store > Sign In) and it doesn't change then you could try contacting iTunes Support and see if they can help with where it went : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT201209 Activation gift card problem

    Just bought an App Store card from woollies, but have problem redeeming the card in App Store.  After put in the code under the scratchie, the App Store comes up with an error : the code entered has not been properly activated.  please help what I need to do to get it working.

    Ask the people at Woollies or the iTunes Store staff for assistance.
    (95374)

  • TS1292 I had an overdue balance, payed and got gift card now i cant seem to use it

    What should i do is my gift cardinvalid now?

    Now look for a game in the App Store App or a song in the iTunes Store App, and tap on the "Buy" button for the song or app, to buy it and download it to  your iPad.
    Chapter 22 of the User Guide may help you out.
    http://manuals.info.apple.com/MANUALS/1000/MA1595/en_US/ipad_user_guide.pdf

  • Will my gift card show up on two computers that share the same itunes account

    Hi i recently ordered a new mac computer for school and received the 100 dollar gift card.  However my family already has an itunes account on our home desktop.  I also share this itunes account on my new laptop, but i was wondering if i put my itunes gift card on my computer will my family be able to use the gift card too?

    The balance will show up on any computer/device that has itunes if you sign into your account.

  • How can I change a credit card charge to a gift card that has been redeemed?

    I purchased items from the iTunes store, and thought I would be able to enter an iTunes Gift Card number when the balance was insufficient.
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    Click here and ask the iTunes Store staff for assistance.
    (104950)

  • HT5035 When you have a positive gift card credit balance, are purchases automatically charged to the gift card balance rather than your credit card?

    When you have a positive gift card balance, are purchases charged to the gift card first until the balance is exhausted before your credit card is charged?

    Yes, your account's balance should be used first before any charges are applied to your credit card.

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