I activated my new iPhone, but my old one is still activated...
Ok, so I bought an iPhone 5S and just received it in the mail today. I followed the instructions, backed up my phone & contacts and turned off my old iPhone. I called to activate my phone and within minutes my new phone was active. I turned back on my old iPhone after this was all finished to erase everything and get it ready to recycle, but the phone is still active! I still have service, texts are coming through and it's as if nothing changed. I even tried resetting it and seeing if that would make a difference, but it did nothing.
I just tried calling Verizon to ask what the deal is, but they stop doing customer service at 11 pm. I guess I'll have to wait until the morning unless anyone here has any ideas of what to do?
I assume you had a 4s and upgraded to a 5s here some info on Factory Resetting a 4s
http://support.verizonwireless.com/support/devices/knowledge_base.html/39607
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