I add money to my account , and it is not there , why?

what do i do?
i add money to my account , and it is not there , why?

Try here:
iTunes Store: Invalid, inactive, or illegible codes

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How do i get itunes to accept my debit card. When i fist made my account everything was fine but after a few purchases it was declined, i have money in my account so i do not know why it would have been declined. My bankacount says it should go through?

I set up everything with no problems the first time. I have money in my account and i made a few purchases though the app store, then all the sudden it says my card is declined... but i havemoney in my account, it makes me try to change my billing informaton. I contacted my bank and they said there is no reason that my card should be getting declined. I cannot download anything, or update the downloads that i already have... this is so fusturating, any ideas to fix this.

This was changed. Apple no longer accepts debit cards as an acceptable form of payment. This Apple support page lists all accepted forms of payment.
http://support.apple.com/kb/HT5552

HT1725 i keep trying to download purchases but nothing is happening. i click the button a million times and it won't download. i also preordered an album before i had money on my account, and i've just put money on but it won't let the pre order download.

i am literally fuming over this.
First off. i purchased an album for preorder when i didnt have money in my account.
now i have money in my account and it wont fricking download. ive tried turning on automatic pre orders i've signed in and out ive done all that crap and it still just says purchased.
second, i can't download ANYTHING to itunes. i JUST purchased two new songs and it will not download them to itunes. i keep clicking on the little fricking cloud button but nothing happens. if itunes just took my money and wont give me my songs i am going to freak out someone please help me

Are you logged into her iTunes account using her Apple ID on the iPad? Settings>Store>Apple ID?
If you are, you could try restarting the iPad and try again, maybe that will reset everything - and maybe it won't. But, if you continue to get the message about contacting support, there may be a red flag that came up somewhere along the line - and the only way to resolve it may be to contact iTunes Support.

Cannot add a new email account, and hence icloud account. When i go into Settings - Mail, accounts, calendars, the option to add a new account cannot be clicked (ghosted). I also have iCloud Settings ghosted (unclickable). Cannot change in itunes also.

Cannot add a new email account, and hence i have no way of creating an iCloud account (very frustrating). I had the same problem with iOS 4.3 but i had no email account to create as i set both up when i bought the iPhone 4. After adding a company email and a gmail account (both wok perfectly) i noticed that the option to create more email accounts had been ghosted (unclickable). This didn't worry me at the time. However, iCloud needs me to create one in here so i can access the cloud which i desperately want the ability to do. When i go into Settings -> Mail, accounts, calendars, the option to add a new account cannot be clicked (ghosted). I also have iCloud in the iPhone Settings ghosted (unclickable). I have same problem in itunes on Mac OSX. Surely restoring isn't the solution as i restored my iphone when changing from iOS 4.3 -> 5. Please help?

Go to
Settings,
General,
Restrictions, type in your Restriction Password,
Accounts, tick Allow Changes.
Press the back key a few times till you're back in Settings, you should see iCloud is now highlight able, now go to Mail Contacts and Calenders and add your email account as per norm.
Hope this helps.

I have money in my account, and i wanted to purchase gems from a game ( the tribez) but it keeps showing me this message ........." this item is for an appliction that was purchased by a different apple id. to buy this item, with this apple id you must pu

i have money in my account, and i wanted to purchase gems from a game ( the tribez) but it keeps showing me this message ........." this item is for an appliction that was purchased by a different apple id. to buy this item, with this apple id you must purchase the application. i dont understand the problem and how to pix it, please i need help.

thanks kiltedTim its working your right it appears as they same game and now i can purchased and buy and item using my new apple id thanks a lot your a great help, Oppps i have one more questioned on it you have any idea how to changed a country regioned that still have a store credit balanced of point .23$ i want to changed it into the japanes store that which i have and itunes card,

My mom helped me to create my iTunes account and load it with a 50$ gift card and now I wanted to purchase a one month subscription at the AYI dating web service but apple never let them take money from my account and I was declined,don't know why?

My mom helped me to create my iTunes account and load it with a 50$ gift card and now I wanted to purchase a one month subscription at the AYI dating web service but apple never let them take money from my account and I was declined,don't know why?

You have posted to the iTunes Match forum, which your question is not related to. I suggest you contact the web site from whom you wish to purchase the subscription.

HT1689 I have money in my iTunes account and it will not let me purchase what I want.

I have money in my iTunes account and it will not me make a purchase. It says I have to contact iTunes support.

Did you contact iTunes support then?
https://expresslane.apple.com/Issues.action

I'm trying to add a new mail account and it is stuck on discovering settings

Getting frustrated. I'm trying to add a new email account and now my screen is stuck on Discovering settings and it won't go any further and i can't read any previous emails that was set up on another account

1. What does this have to do with Remote Desktop?
Perhaps you meant to post in the iPhone forum? Using iPhone
I'll request the hosts move this to the iPhone forum.
2. What type of account are you trying to add? Gmail? Outloook.com? Corporate? Other Personal email?
3. CardDav is a contact or address book format used by some email service providers such as Gmail. It usually asks for the password for your email account. Setting it up as CardDav will usually only pull in contacts and not email.

I put some money in my account and when I tried to buy a new APll they asked me for a security Q ,but the problem I don't remember my answers .What should I do ?

I put some money in my account and when I tried to buy a new APll they asked me for a security Q ,but the problem I don't remember my answers .What should I do ?

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107524)

I forgot my apple Security Question. So when I Redeem Some money to my account and I want to purchase it's need the security question, I forget it. So how could I reset my security question of apple ID?

I forgot my apple Security Question. So when I Redeem Some money to my account and I want to purchase it's need the security question, I forget it. So how could I reset my security question of apple ID?

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions

I just added money to my account and i haven't bought apps in a long time and i forgot the answers to the security questions.

I just added money to my account and i haven't bought apps in a long time and i forgot the answers to the security questions. How do i reset them?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

I had gift card money on my account and it still charged my credit card, WHY???

I had redeemed several gift cards and had money on my account and itunes still charged my credit card for several purchases??? Why????

This just happened to me!!!! I tried calling support and that was a complete JOKE!

I see money in my account and try and use it but i keep getting my credit

i see money in my account but it will not let me use it

how do you get an answer to your question? I have the same problem and get get anywhere with this site.

TS1424 I have an ipad and an iphone on two seperate itunes account and i can not make an itunes purchase on either device. I keep getting asked for answers to the securtity question which i never answered in the first place! How do i fix this?

I have two seperate itunes accounts on two seperate devices and i can not make an itunes purchase on either one. When signing into the account it ask for the answer to security questions. I have NEVER answered a security question for these accounts. Each time it is a different set of questions. This has only happend since the original devices have been replaced/upgraded. How do I fix this? There is money in each account and both have recieved itunes giftcards for christmas that they are unable to use!

sailsalot wrote:
I have a new ipad and have used the community to answer questions for myself. Your help has been great! I don't know how you got my sailsalot name from my Skype account but I signed in with you as "gags76" and got help with my new ipad. I discovered I used a different Apple id and password on my ipad from my computer (imac) and changed that. My e-mail is Could you email me if there is something I should do at my end. I have to use itunes to sync with my ipad so I have been going back and forth between the two. Should I sign in with my proper Apple id on my ipad?
Yes

HT5312 What the ****? I don't remember my **** security answers and I just put $35 on my iTunes account and I am not able to buy anything! I'm so mad. I answered those questions stupidly and I did not pay attention. And that extra email? I don't have a cl

What the ****? I don't remember my **** security answers and I just put $35 on my iTunes account and I am not able to buy anything! I'm so mad! I anwered those questions stupidly and I did not pay attention. And that extra email? I don't have a clue. I am seething and desperate. & I refuse to create a new account with all that mula on the line.

If you don't have a rescue email address, or you don't know what it is (you won't be able to add/view it until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

I add money to my account , and it is not there , why?

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