I added a movie to my iPod, but it won't show up in the videos library! I have to search for it in the search bar!
So I downloaded a video in mp4 format and added it to iTunes. It shows up in the Home Videos tab and i can play it just fine, but, when i plug my iPod Touch into my pc and let it sync, it doesn't show! When i say this i mean it is ON my ipod, but to get to it i have to search for it in Videos. All that shows up in the library is a Family Guy episode i purchased from itunes a while back and at the top it says "Family Guy" as if it is it's own catagory. There is no back button or any buttons for that matter. Just the search bar and the episode. This is what i get when i launch Videos:
And to get the video i have to tap the search bar and search it and play it from there
Do you have any videos/movies in the video app?
In iTunes if you right click on the video and select Get Info and go to the Option tap what Media Type is shown?
Similar Messages
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I have 4 tracks that I purchased from the itunes store, 2 audio and 2 music videos. I used my iphone to make the purchase. Unfortunately, when I got home and tried to transfer them to my itunes library, it tells me that the disk can't be read frrom or written to. This it totally bogus as I am able to download apps that I purchased at the same time as the music.
How do I fix this problem without having to totally rebuild the library yet again?I'm guessing this is a problem unique to me as there have been no replies at all... Thanks a bunch folks
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I recently rented a movie in itunes (John Carter) and tried to move it to ipod but got message that it's not compatible. Why did this happen as I haven't had problem before and can I get my money back?
Are you sure you don't have a 5G iPod video? If so, rented movies are not compatible with that particular generation/model of iPod.
Otherwise, it sounds like the rental is in HD. It should have came with a Standard Definition version instead.
B-rock -
I forgot my password and am trying to reset my ipod, but it won't work.It says that my ipod is in recovery mode and that I must restore it. I click ok, and then click on restore and update. Then it says connecting ipod software update server and a screen pops up with ipod software update on the top and iOS 5.1. It lists a bunch of stuff this update contains and on the bottom it says next, which I click and nothing happens, it just goes back to the ipod restore page. Help, what am I doing wrong?
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw. -
I downloaded a movie to my Air, but it won't sync to my ipad2 and says it's not authorized. It's not a rental. Anyone else have this problem or know how to resolve?
I ended up having a one hour conversation with Apple Support which evolved to handing over control of my screen and then eventually having to use Terminal. I wish I could remember the command but it's probably best I don't.
One thing we looked at right away was the account name used to dowload the movie. Is it the same as the account name you have saved on your iPad. That's easy to check and would be great if that is all that's needed to correct. Good luck.
Here's also an email I got from Support that could solve your problem if it's not as difficult as my issue was.
I would like to inform you that this issue can occur if iOS (your device's operating system) on your device needs to be updated. It can also happen if the computer you're trying to sync from has not been authorized to play purchases you are trying to sync.
I suggest that you first see if updating iOS on your iPad resolves the issue. This article will walk you through the process:
Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
http://support.apple.com/kb/HT1414
If there are still purchases that won't sync to your device after you update its software, I suggest reauthorizing your computer. To do so, follow these steps:
1) Open iTunes.
2) From the Store pull-down menu at the top, choose Deauthorize Computer.
3) Enter your account name and password, then click Deauthorize.
4) Now from the Store pull-down menu at the top, choose Authorize Computer.
5) Enter your account name and password, then click Authorize.
Once your computer has been authorized, try syncing your device again. If the same issue happens, I suggest reviewing the following articles:
Some songs in iTunes won't copy to iPod
http://support.apple.com/kb/TS1420
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
http://support.apple.com/kb/TS1497
Syncing iPad, iPhone, or iPod touch with iTunes
http://support.apple.com/kb/HT1386
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
You'll also find a wide variety of helpful iPad troubleshooting tips, tutorials, and service information on this page:
http://www.apple.com/support/ipad -
I added a group to Address Book, but it doesn't show up in Mail addresses. Why?
I added a group to Address Book, but it doesn't show up in Mail's addresses. Why? In the past, any groups I added to Address Book or changes I made in Address Book showed up in Mail's addresses, but not this time.
Do you have any videos/movies in the video app?
In iTunes if you right click on the video and select Get Info and go to the Option tap what Media Type is shown? -
I just bought this movie "Godzilla 2014" but it won't show in my Movie Library. I closed my Itunes and put it back on again but still won't show up. I checked my purchased list and it shows that I recently bought the movie but when I checked the itunes store it wants to buy the movie again. Please help me with this right away Apple.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes. -
i purchased song on ipod but it does not show up. It took my money. When i tried to repurhase it says'already purchased'. Where the heck is it?
In iTunes select Store > Check for Available Downloads.
If that does not force the content to download, contact iTunes Support. -
My classic video ipod won't switch back to regular video mode after using it on an elliptical. The port still allows me to charge and works on the elliptical and treadmill but it will no longer change modes to allow me to watch my shows on the ipod screen
From the iPod's Main Menu choose Videos -> Settings and make sure TV Out is set to Off.
Otherwise, try a hard reset as well. To do this, press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
B-rock -
I just got an iPod 4th generation and Im trying to sync my iTunes songs and books from my dell laptop on to my iPod but it says I need iTunes 10.6.3. So I tryed to download it on the apple website but it keeps saying that there is an error. I have already tryed uninstalling all Apple Inc. programs on my laptop then trying to install iTunes again but that has had no success what so ever. I have started to get very frusterated with this . Hopefully someone can help. I would really appreciate it. Any suggestion?
So I tryed to download it on the apple website but it keeps saying that there is an error.
What does the error message say? (Precise text, please.) -
Is there a way to transfer music FROM my iPod TO my computer / online music library? I have almost songs on my iPod but less than 500 on my computer / iTunes / online library.
See Recover your iTunes library from your iPod or iOS device.
tt2 -
I have an old iphone and have a new one as well. I would like to use my old on as an ipod but itunes not longer recognizes it. Any ideas? I have been using it for a month with no problems until tonight. I restarted my computer..still no fix.
Looks like its fixed. I am syncing it now. A lot of the answers are for the new iphone so i had to mess with a bunch of settings as well. My old phone is now an 8 gig ipod. the books app no longer works and that *****.....but better than nothing...
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I have songs on my iPod Touch that I want to transfer to my music library. I can "see" my songs in the library under the iPod tab, but not in my general music library.
I purchased a new computer and I am trying to find the easiest way to transfer all my files over.
Thanks,martyskidmore wrote:
I purchased a new computer and I am trying to find the easiest way to transfer all my files over.
1) From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
2) If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141 -
I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed. What shall I do ? I tried reinstalling so many times and everything else I could find. Please help!
Hello MArk.wijesinghe,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best of luck,
Mario -
I use an external hard drive as a Time Machine back up, but I want to use another external hard drive to save movies, photos on it, but it won't give me the option to save anything on the new external hard drive. Nothing is wrong with the external hard.
Hi Clarkett99,
To use an external hard drive for your iTunes library, see the steps in this article -
iTunes: Back up your iTunes library by copying to an external hard drive
http://support.apple.com/kb/HT1751
iPhoto can be used in a similar way, follow the steps in this previous discussion -
how do I save photos and their albums...: Apple Support Communities
https://discussions.apple.com/thread/3744259
Thanks for using Apple Support Communities.
Best,
Brett L
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