I added a new email address, but Thunderbird won't download new emails into it

My wife and I have two email accounts with the same email provider. Emails from the email server are downloaded just fine into Thunderbird. We recently added a third account, but Thunderbird does not find or download emails into this account. All the settings are identical for all three accounts. What's up?

You have provided no details or mention of error messages. No one is going to begin to guess what your issue might be.
A good start would be to post your Thunderbird troubleshooting info so people might have a place to start.
From the Help menu select Troubleshooting Information.
Make sure to clear the box to Include Account names so no personal data is displayed.
Now click Copy Text to Clipboard.
Come back here and paste that info into a reply window.

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