I added a new email address, but Thunderbird won't download new emails into it
My wife and I have two email accounts with the same email provider. Emails from the email server are downloaded just fine into Thunderbird. We recently added a third account, but Thunderbird does not find or download emails into this account. All the settings are identical for all three accounts. What's up?
You have provided no details or mention of error messages. No one is going to begin to guess what your issue might be.
A good start would be to post your Thunderbird troubleshooting info so people might have a place to start.
From the Help menu select Troubleshooting Information.
Make sure to clear the box to Include Account names so no personal data is displayed.
Now click Copy Text to Clipboard.
Come back here and paste that info into a reply window.
Similar Messages
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I have just upgraded to Mountain Lion and my signatures for my Mail are not showing up. I have the signatures inthe preference panes and selected for the email address, but when I make a new message, the signature shows as none and doesn't give me a choice. Yesterday, the signatures were stacking instead of switching to the one I wanted to choose.
I had this and fixed it.
I had upgraded to Mountain Lion and my signatures in Mail were fine. But then about a week later, I got a new computer and used Migration Assistant to copy my stuff to the new machine. Upon opening Mail, I had all the correct Signature information in the Preferences>Signatures window, but nothing worked.
After lots of hunting, I found the Signature Folder. It's in:
Yourusername>Library>Mail>V2>MailData>Signatures
Looking at my previous setup (which works) I saw in that folder two types of files: .webarchive and .siganture
Looking in my new machine's Signature folder, I saw only the .webarchive folders, not the .signature folders
Since this was literally a clone of my previous setup to a new machine, here's what I did:
1. Quit Mail
2. In Problem machine, go to
Yourusername>Library>Mail>V2>MailData>Signatures
3. Move the Signatures folder someplace safe, but out of the MailData folder
4. Get the Signatures Folder from the working install (like a backup) and copy it to the MailData folder on the problematic machine
5. Start Mail on the problem machine
This worked for me. I don't know why Migration Assistant didn't copy the full signature folder, but this fixed it. It worked perfectly partly because I had just backed up with Carbon Copy Cloner and the very next day set up the new machine. I don't know where Lion or earlier versions of mail stored signatures, but the absence of the .signature filetype seems to be the problem.
Hope this helps -
On my MacBook Pro in the "sent" mailbox emails are listed by my email address but on my iPad the "sent" emails are listed by the sent email address. Very hard to look at the address where the message was sent to?
After upgrading to IOS 7.0.3 the problems gone.
There is no mention of this being a bug or a fix so im thinking a software glitch was the issue.
When I look at a message in my inbox and it says "To: JB Manz" - I click my name and it shows my contact info including my 4 email addresses and the address the message was addressed to is highlighted blue, others all black.
Not sure how it got fixed but it's working like it used to. -
I want to switch my Apple ID email address with my "rescue" email address, but it won't let me - how do I do it? Thanks
As far as I understand the way that it works, you won't be able to do this. You are trying to switch two email addresses that are already associated with your Apple ID and therefore, cannot be switched as such.
Each address is already in use, you so can't make the switch. If both email accounts are active and still work, why rock the boat anyway? -
Is it possible to delete an old account I made so I can use that email address Apple ID as my new Apple ID for my currently email-less used Apple ID?
Then I can use iCloud.You can keep your current ID for itunes store - that is a different account than icloud. Look here, there might be some useful info...
To create a new icloud account, go to
http://www.apple.com/icloud/setup/ -
So, I've been trying to access my account to purchase a song, and I had to answer my security questions. Well, I haven't answered them in like a year or so, and I forgot the answers, and it won't let me send a rescue email though I have two verified rescue email addresses. .-. Pease help!
Use the link to contact the iTunes Store staff in the 'Additional Information' section of that article; if you didn't previously set up a valid rescue email address, which isn't the same as an alternate email address, only Apple itself can assist with recovering lost answers.
(87974) -
Cant get ios7 to accept rescue email on install security
If you have an Apple ID and iCloud account, use the iCloud email address and see if that works.
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my facetime wont open it askes to verify email i gort the email verified it and then i wait for awhile than i get a message saying that facetime couldnt verify email and to check network connectivity but i am connected to the internet. what do i need to do to get my factime working again?
Hey Desireeesamaroon,
Thanks for the question. I understand that you are experiencing issues with FaceTime on your Mac. The following resource may help you troubleshoot these issues:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Thanks,
Matt M. -
Outlook 2010 Distribution Group contact member "Al" is not showing an email address. In Active Directory "Al" is showing an email address but it's not a SMTP email address that is created when you add a new Mail contact using EAC.
When the DG owner sends out an email using DG email account, the mail bounces back as undeliverable.
Exchange Admin Center is not showing the member. The only way to fix the member is by deleting the contact. Re-add contact in EAC then add to Distribution Group. We have over 30 DGs that are missing the SMTP email addresses.
Can a Powershell command fix this issue or is there a sync issue between AD and Exchange?Hi,
From your description, the contact you specified should be contact not mail contact. Contact and mail contact are two different things. If you create a contact in ADUC, you need to mail-enable it and then set the primary SMTP address for it.
For more information, here is an article for your reference.
Recipients
http://technet.microsoft.com/en-us/library/bb201680(v=exchg.150).aspx
Hope my clarification can be helpful to you.
Best regards,
Amy Wang
TechNet Community Support -
Need help i cant remember my rescue email.. but i do have an alternate email address
ive forgotten my rescue email address but i do have an alternate email address
If you can't remember your rescue email address (you won't be able to view and/or change it until you can answer your questions ; an alternate email address isn't used for resetting security questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5620 -
I recently changed my Apple ID (to my new email address), but my iPhones are still showing my old Apple ID and are asking for my old password. It no longer exists and now I can not add any Apps or get into iCloud because they previous ID no longer exists but that is what is popping up in Apple ID box and I cannot change it on the phone. How do I get my new Apple ID assigned to my phone(s)?
Welcome to the Apple Community.
If it's iCloud that is asking for these details:
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
If it's iTunes asking for these details:
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
I have a new email address but when I am asked to sign in with my Apple ID for Apple store my iPad automatically shows my old email and rejects my password. How do I get around this?
I kind of agree with Philly on this one. If you get a new email address, there is no need to establish an entirely new account to use that address. You just need to modify your account to show the new email address. This way all your purchase history and rights to purchased apps stays in place. Creating a new iTunes/Apple account each time your email address changes really doesn't make sense in my opinion. I only point this out for future searchers who end up on this thread.
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Hi
I changed email addresses but iCloud sill has my previous address registered. It also is not recognising either my original password or my new password. How can I get my new email address into the iCloud system, and also lodge a new password with them?
I'm using an ipad and all else is ok but not icloud.Welcome to the Apple community Ross.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
I want to change my Apple ID because I have a new email address, but what happens when someone tries to facetime me using my old Apple ID? Will they still be able to contact me on facetime using my old Apple ID?
Not if you change the ID. You would need to give them the new address.
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forgot answers for security questions, my apple account has updated email address but the rescue email address for account is old and not accessible - do not know how to update that address so i can authorize new devices...
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support.
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