I added all my contacts and when i turned off and on my phone they all erased

i added all my contacts and when i turned off and on my ph they all erased. why?

Hi Laura-Ann V,
If you are having issues with Contacts and Calendars in iCloud, you may find the following article helpful:
iCloud: Troubleshooting iCloud Contacts
http://support.apple.com/kb/ts3998
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Regards,
- Brenden

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Why did all contacts disappear when I turned on iCloud?

Yesterday I turned on iCloud for my contact info, and when I tried to access my contacts some hours later, discovered that all my contacts disappeared from my iPhone4.
When I turned off iCloud for my contacts (iCloud is still on for other stuff) my contacts immediately reappeared.
What gives?

Thanks for the advice, but after this and other hassles, I've decided to not use iCloud in any way. I'm sticking with the old way of syncing my iphone via the cable and iTunes as well. Suits me just fine.
Other than not providing a detailed manual on iOS5 in general, and iCloud in particular, I'm not blaming Apple here. I used to be on top of my Mac and Apple devices, but somewhere along the road I got left behind, and I just don't have the time anymore to catch up, especially when that means doing so by trial and error.
I'm still an avid fanboy of my Apple computer, iPhone and recently Apple TV. I'm sure iCloud is wonderful, but having never successfully used it, I don't miss it.
Thanks again.

Ok so.. My brother put music on mom's phone, but it just erased all of her contacts and left her phone with his contacts and music. How do I get her contacts back if possible?

Ok so.. My brother put music on mom's phone, but it just erased all of her contacts and left her phone with his contacts and music. How do I get her contacts back if possible?

Sync it with her computer.

When i turn off photo in the setting of icloud,some video and photo were removed from my iphone.how can i recover them?

hello
when i turn off photo in the setting of icloud,some video and photo were removed from my iphone.how can i recover them?
IMEL:35***********738
MODEL:MGAA2LL/A
SN:F2**********5QT
MEID:35***********973
<Personal Information Edited by Host>

Your problem is that she used your icloud ID to connect to icloud and thus had all your data synced to her device. Contacts are not saved in a backup to icloud, since they are stored independently in the Contacts section of icloud. If someone deletes them, they are gone. If you had them on the PC would they be available in some backup you frequently make of the PC?

My Airport Time Capsule only works when I turn off and turn on, but I think this may end up with the unit. What can this happening and how to solve?

Time Capsule Airport
Hello to all, good day, sorry my english google, but it is the tool I have at the moment. I'm having trouble with my Time Capsule Airport, I made all the settings according to the manual, but there has been a connection problem with my iMac. When I finish my work I turn off the imac and then again when they return to work and care, it can not connect to Time Capsule Airport, making it impossible to remove the files and make back up by Time Machine only works when I turn off and turn on the Airport Time Capsule , but I think this may end up with the unit. What can this happening and how to solve? Thank you.
Olá a todos, bom dia, desculpe meu inglês google, mas é a ferramenta que tenho no momento. Estou tendo dificuldades com a minha Airport Time Capsule, fiz todas as configurações de acordo com o manual, mas tem existido um problema de conexão com meu iMac. Quando termino meus trabalhos desligo o imac e depois quando retorno pra trabalhar novamente e ligo, ele não se conecta a Airport Time Capsule, impossibilitando retirar os arquivos e fazer o back-up pelo Time Machine, só funciona quando desligo e ligo a Airport Time Capsule, mas acho que isso pode acabar com o aparelho. O que pode esta acontecendo e como resolver? Obrigado.

This is easier to do with pictures perhaps.. since we do not share a common language and machine translation leaves a lot to be desired.
In the airport utility bring up your Time Capsule.
Simply post the screenshots here.
So here is mine.
Click on the Edit button and give us the Internet and Wireless and Network tab..
eg.
Please also make sure you are set to ipv6 in your wireless or ethernet .. whichever is used.. and do tell which.
This is wifi in your computer.
The following are important..
DO not use long names with spaces and non-alphanumeric names.
Use short names, no spaces and pure alphanumeric.
eg TC name. TCgen5
Wireless name TCwifi
Use WPA2 Personal security with 10-20 character pure alphanumeric password.
read apple instructions to help with TM and TC.. they did finally admit it has issues in Mavericks.
OS X Mavericks: Time Machine problems
Mount the TC manually in finder.
AFP://TCgen5.local
When asked for the password .. that is the disk access password and save it in the keychain.
Reset Time Machine
See A4 here. http://pondini.org/TM/Troubleshooting.html

How can I play an album in order on my iphone? The shuffle is turned off both on the phone and when the phone is sync'd but it continues to shuffle.

How can I play songs from an album in order on my iphone 4? The shyuffle is turned off both on the phone and on the device when I sync the phone with my iMac but it continues to shuffle. All the songs in the album have been checked in iTunes.

Bill, you ignorant moron. Turn off the ultra secret hidden shuffle diabolically placed behind the album cover. Just tap the album cover to expose the sinister little shuffle icon on the right. Is it blue? Well, tap it until it is no longer blue! Also, make sure you are in your playlist and not the genius playlist.
Hope this helps! Now, who's ready for ice cream? Or do you want to "shyuffle" some more, you weirdo?!?

HT204406 Although I have subscribed to ITunes Match my ipad setting only states under Settings Music, to subscribe to iTunes Match. But i have subscribed. i have played the downloaded songs from the icloud, too, and when i turn off my computer, the ipad m

I subscribed to Music Match with iTunes and yet my ipad settings for Music only still has the option to subscribe, and therefore I cannot click on an option to Activagte iTunes Match, since it is not there. I have all the right number of songs from the icloud showing up in my ipad now, and I have played a few, but when I tried to turn off the computer, it showed a field stating that my ipad music would stop playing too, and it did. I thought this might have something to do with homesharing, but this I thought was something separate from iCloud.
There is something wrong, but I don't understand what. It has just synced, but the problem persists.

Home sharing is separate from iTunes Match. Sounds like you were playing music using home sharing, which turned off when you turned off your computer.
Open iTunes on your computer and go to the Store menu. Confirm that there is a setting called Turn Off iTunes Match. That will confirm that iTunes Match is enabled on your computer. Then check to see what Apple ID you subscribed to iTunes Match with. It will be the ID in Store>View Account (in parentheses).
On your iPad, confirm that you are signed in with this same ID in Settings>iTunes & App Store (at the top). If so, you should see an iTunes Match setting listed with an on/off slider. Slide it on to enable iTunes Match on your iPad.

Bought an iPod nano for use in an external source to the unit of the BMW. It works, but don't remember the place when you turn off the power and every time begins to play the playlist first.

Bought an iPod nano for use in an external source to the unit of the BMW. It works, but don't remember the place when you turn off the power and every time begins to play the playlist first.

Thanks iPod Whisperer--
I do realize that the nano will resume where I left off in my audiobook if I reload the file that was last playing.
What I was hoping is that the 6g nano would work like my previous iPods and default to the last file played the next time played after Iused sleep mode instead of going to some random song on the iPod.
Since I usually have a lot of audiobooks on my iPod--and most of those have 10-15 files in them, it's a pain to have to navigate to the correct file (and try to remember which of the 10-15 files I was last playing). On all my other iPods I could simply hit play and it would start up in the audiobook right where it left off.
Note--this only happens if I use the sleep timer to turn off the iPod. If I pause the book myself, when I turn the iPod back on it'll "remember" what file it was playing.
Hope this makes sense.
dordale

While erasing contact and setting my phone stop working showing round waiting circle and its not geting switched off also

while erasing contact and setting my phone stop working showing round waiting circle and its not geting switched off also

Try a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766

When I turn off my mini, and at other random times, i get a message saying I need to restart my computer

When I turn off my mini, and at other random times, i get a simple message that says I need to restart my computer. any suggestions?

The message to restart your computer, in multiple languages, is a kernel panic. This is usually, but not always, caused by hardware, with memory being the leading cause.
You might want to run the Apple hardware test, which is on the original gray-faced OS X disks that came with the mini. FInd the one that says 'AHT Version x.x' in small print on the label, insert and reboot holding the alt/option key down. Choose the Apple hardware test, and when prompted, choose the extended test. You can also download Rember from http://kelleycomputing.net/rember/ if you want to really test the memory. Set it up and let it run over night.
See this kernel panic FAQs for other ideas: http://www.thexlab.com/faqs/kernelpanics.html

Install Maverick and now When I turn off my mac air, takes 2 minutes. Why? As I can solve?

Install Maverick and now When I turn off my mac air, takes 2 minutes. Why? As I can solve?

Hi Linda,
Unplugging it from AC power will drain the PRAM Battery in short order, thereby losing setting, like Monitor resolution.
You can test the Pram Battery by disconnecting from the Internet so Date/Time doesn't update before you see it, shutdown, unplug AC for a bit, startup & check Time.
In Sys Pefs>Displays, can you set the resolution?

I just got my battery and iphone 4 screen fixed and when it turned off because there weren't any battery left, I tried charging it. Now it won't turn on or charge... what do i do?

I just got my battery and iphone 4 screen fixed and when it turned off because there weren't any battery left, I tried charging it. After charging it for like thirty minutes, I pressed the home & lock button and it turned on for a moment for me to see that it was only at 1%... So basically it wasn't charging for that entire half hour. Then, I tried connecting it to my computer and nothing is popping up... so it won't turn on or charge... what do i do?

Who repaired the phone? I suggest taking it back to this repair facility. Since Apple replaces phones instead of repair, the repair facility would be the one to take care of your problem.

My iphone 4 turned off yesterday very randomly. I had 88% battery when it turned off. I plugged it into the wall and it said i had no battery, then the apple came up as if it was turning on. It went black again and this keeps repeating. Any help please ?

My iphone 4 turned off yesterday very randomly. I had 88% battery when it turned off. I plugged it into the wall and it said i had no battery, then the apple came up as if it was turning on. It went black again and this keeps repeating over and over. Any help please ?

Battery could be at EOL. Try getting it replaced.

When I turn off my ipod and put it away, generally in my cargo pants pocket, it turns on again, draining the battery...HOW DO I SHUT IT OFF? I tried turning off the power completely, but it reboots

When I turn off my ipod and put it away, generally in my cargo pants pocket, it turns on again, draining the battery...HOW DO I SHUT IT OFF? I tried turning off the power completely, but it reboots

Try restoring it.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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Ever since i downloaded OSX Mountain Lion, Express VPN no longer works properly for me. Even though it says I am connected, webpages refuse to load. However, everything works fine when its turned off. I cannot go on many websites without the VPN.

Ever since i downloaded OSX Mountain Lion, Express VPN no longer works properly for me. Even though it says I am connected, webpages refuse to load. However, connection speed is fine when its turned off. I cannot go on many websites without the VPN. My current location is Shanghai, China. OSX Mountain was installed this morning and everything worked fine until then. Is Express VPN not supported? What do i need to do in order to get it working again on my Macbook Pro (early 2011). I want to be able to go on websites such as Youtube, Facebook, Twitter, ect...

Hi,
I am having the same issue listed above on my new Mac Mini i just bought, I also contacted Express VPN support and got the same instructions with exception of the command to run in the utilities terminal. I tried the steps listed, and both commands (posted here, and sent to me directly by Express VPN support), and still unable to connect on my Mac Mini running OS X 10.8.2, but I am able to connect on my iPad and my MacBook which is running Mac OS X 10.6.8. Usually Express VPN is spot on with their customer support, but this is taking longer to get resolved. Here is the steps sent to me
Try doing the following to see if the problem gets resolved:
Please follow the instructions here: https://www.expressvpn.org/support/setting_dns_servers_mac_os
(should still be the same for Lion) and then add the following DNS servers: 8.8.8.8 & 208.67.222.220. After adding the DNS servers, please do the following steps as well:
Note: If you're connecting to your ISP via a PPPoE connection, then set the DNS servers on the PPPoE connection itself and then restart your computer for the DNS settings to take effect.
1. Click on Applications
2. Click on Utilities
3. Click on Terminal
4. Type the following command (without the quotes): "sudo killall -HUP mDNSResponder"
5. Press enter and then try reconnecting to the VPN.
If you're still unable to connect, please send us in the latest log files.
Hope this helps. Let us know how it goes.

I added all my contacts and when i turned off and on my phone they all erased

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