I added PS CC 2014 and it consistently crashes.

I have updated all video drivers. Win 8.1 - 64 bit, Dell Inspiron 15R, Intel i7-4500, 16 GB RAM
I am unable to get into Photoshop CC 2014.  Every time I try to open it, I get a message that Adobe Photoshop CC 2014 has quit working and that Windows is searching for a solution.  Of course, Windows (8.1) doesn't find the solution and PS CC 2014 closes.  I am able to open and work in PS CC both 32 and 64 bit without any problems.  I removed PS CC 2014 and did a fresh download but get the same results. 

I could not get Photoshop to open long enough to go to the Help>System Info section.  The message comes up immediately blocking any activity other than replying to the message - which then shuts down Photoshop.  I do not know how to capture a Windows Reliability History Report for the PS CC 2014 failures.
I did download the latest drivers from Dell and Intel.  Intel's were more current and installed without problems noted on any other Photoshop application (i.e. Photoshop CC.)
But still no luck in opening PS CC 2014.

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