I already bought the annual plan, I installed PS, but i cant open the LR, it keeps asking about the serial no.

I already bought the annual plan, I installed PS, but i cant open the LR, it keeps asking about the serial no.
isn't the annual plan for ps and lr?

Download LR did you remove and reinstall your installation of Photoshop Lightroom 5? The licensing for your membership will only be applied to Lightroom if you install through the Creative Cloud Desktop application. You can find additional details at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

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Payed for light room annual price, keep asking about the serial no.

payed for light room annual price, keep asking about the serial no?

Uninstall the "stand-alone" version of Lr, install the CC version via the CC Desktop app.

Resetting my iPad didn't solve my problem with Bible 1 being kicked out when I tried opening the App. I was told to delete the App and re-install it, but won't that delete EVERYTHING I've done within the App? Like the highlights and the Notes?

The problem I'm having with my Bible +1 App wasn't solved by resetting my iPad. I was told to then delete the App and re-install it, but if I do that, won't that delete EVERYTHING within the App, like all the highlighting and Notes? And I'm sorry to say, I'm extremely technologically inept - only had this iPad since mid-April and the first piece of computer ANYTHING in well over 15 years with my son - and we never had the InterNet. The reason I'm telling this is, I'm not even sure HOW to re-install an App. Sorry.

If the app continually fails to run the delete and renown load might help. But yes, you will lose everything that you have done with the app unless there is some way to back up the info to your computer or another device.
You might also contact the developer of the app to see if they are aware of the problem and are working on fixing it. The developer info can normally be found in the information on the app provided in the App Store.

I had final cut express 4 already installed on my new macbook but can't open it because it is asking for my serial number which is on the disc. I've put it in with and without dashes and dots and it won't accept it. What do I do?

I had final cut express 4 already installed on my new macbook pro at the shop but I'm trying to open it up and it wants my serial number. I've typed in the number on the disc labelled 'product serial number' but it won't accept it. The number has lots of dots and dashes in it and I've tried typing these as well, but to no avail. What can I do?

You do need the dashes.
Also double check that O & 0, I & 1 are not being confused.
The serial no. pretty much follows a three numbers then three letters approach.
Al

TS1702 when I am installing a new free app on my iphone , 'm asked about the way of payment . I check the none option in my apple Id account but it wouldn't be accepted . what should I do ?

hi , I faced with a new problem recently while installing a free app.
when I am installing a new free app on my iphone , I'm asked about the way of payment . I check the none option in my apple Id account but it wouldn't be accepted . what should I do ?
regards

You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
(118441)

I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries)

I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries).
Thank you for your help! - I did try looking for all available specs about Keynote on the Apple iTunes website, and found nothing that could help me. HELP!

1
Close all iWork applications
2
Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
3
empty the trash
4
shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
let the Mac complete the start up procedure completely, it will take longer than usual as the hard drive is being repaired
5
Reinstall Keynote by logging into the Mac App Store using download / install

I have been using a free trial of photoshop cc and my computer crashed. Now it says up to date, but the program is not installed anymore. How can I re install it? I already uninstalled creative cloud and re installed it, but the same issue occurs.

I have been using a free trial of Photoshop cc and my computer crashed. Now it says up to date, but the program is not installed anymore. How can I re install it? I already uninstalled creative cloud and re installed it, but the same issue occurs.

Hi dmomoney24 ,
Kindly refer : CC desktop lists applications as "Up to Date" when not installed.
Please revert if the problem persists.
Thanks,
Atul Saini

HT202159 I bought the UnZipper, vV1.0.00 (4+) , couldn't download (it reported an error in the end), didn't install it but still, I was charged by you. Also I can't update "The Unarchiver", could I have any problems with my Mac? It's a one-year-old Mac P

I bought the UnZipper, vV1.0.00 (4+) , couldn't download (it reported an error in the end), didn't install it but still, I was charged by you. Also I can't update "The Unarchiver", could I have any problems with my Mac? It's a one-year-old Mac Pro Laptop. Could you help me please?

Check under App Store/Purchases for your purchase. Install it from there again. ... Hopefully you did buy this from Apple's App Store, right!

I bought the UnZipper, vV1.0.00 (4 ) , couldn't download (it reported an error in the end), didn't install it but still, I was charged. Also I can't update "The Unarchiver", could I have any problems with my Mac? It's a one-year-old Mac Pro Laptop

I bought the UnZipper, vV1.0.00 (4+) , couldn't download (it reported an error in the end), didn't install it but still, I was charged. Also I can't update "The Unarchiver", could I have any problems with my Mac? It's a one-year-old Mac Pro Laptop. Could you help me please?
Mac Pro, Mac OS X (10.6.8)

Check under App Store/Purchases for your purchase. Install it from there again. ... Hopefully you did buy this from Apple's App Store, right!

Hi, i am a littl confused as I logged into creative cloud and bough the in design plan for a year but i cant seem to donwload it... there is a window that pops up and it says its downloading but its taking forever? any advice?

hi, i am a littl confused as I logged into creative cloud and bough the in design plan for a year but i cant seem to donwload it... there is a window that pops up and it says its downloading but its taking forever? any advice?

Hi Dima,
Please refer to the help documents below:
Troubleshoot Creative Cloud download and install issues
Error downloading, installing, or updating Creative Cloud applications
Regards,
Sheena

After my trial version, i bought a month licence for premiere pro, but i cant get the serial number to activate it

after my trial version, i bought a month licence for premiere pro, but i cant get the serial number to activate it

There are no serial numbers for CC plans.
Sign in, activation, or connection errors | CS5.5 and later
Mylenium

I pay the annual license adobe after effects but I do not activate the software helps ....

I pay the annual license adobe after effects but I do not activate the software helps ....

And what is exactly the problem? Sorry, you need to explain better. Does the program not launch? does it not install? What else? What system are you on?
Mylenium

On octuber 31th I called the adobe office to buy creative cloud, I can use photoshop but y cant use lightroom. I have already payed o thah date i have mencioned but I cant use the lightroom. what can i do?

hola
como me aseguro de bajar lightroom? ya pagué y no encuentro la manera de bajar este programa

Can you send me te serial number Please? My orden number is
c0057916628MX
I am desperate, I hace to do my homework, I am a student of photography.
Thanks
Vero
Enviado desde mi iPad
El 14/11/2014, a las 9:04, JimHess <[email protected]> escribió:
on octuber 31th I called the adobe office to buy creative cloud, I can use photoshop but y cant use lightroom. I have already payed o thah date i have mencioned but I cant use the lightroom. what can i do?
created by JimHess in Photoshop Lightroom - View the full discussion
Why can't you use Lightroom?
Will Lightroom not install?
Do you have Lightroom 5 standalone version installed?
Please provide more details, and I'm sure we can help you sort things out.
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6929696#6929696 and clicking ‘Correct’ below the answer
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Installed Adobe dlm add-on and now Firfox will not open. I see the process starting in Task Manager but no window opens. Unistalled Firefox then re-installed but still no luck. HELP ME!

''Duplicate post, continue here - [https://support.mozilla.com/en-US/questions/793259]''
I installed Adobe dlm add-on and now Firefox will not open. I see the process starting in Task Manager but no window opens. Unistalled Firefox then re-installed but still no luck. HELP ME! I do not want to use IE! I presume it has something to do with Adobe DLM as ever since then it is not working.

I had this problem for a couple weeks as well and it was extremely frustrating considering we use firefox for all our company tasks. Here is the solution:
First of all if you have no bookmarks you want to save, then go directly to step 7. If you want to save your bookmarks first, then follow these steps.
1. Shut down the computer
2. Reboot and open firefox
3. Go to Task Manager, right click firefox.exe, and click END PROCESS TREE
4. WAIT 30 SECONDS! Then Double-click the shortcut to try and open firefox again
5.Repeat steps 3 and 4 until firefox finally opens (trust me, eventually it will)
6. Once it finally opens, backup your bookmarks,
7. Download a copy of firefox from there website
8. Uninstall from programs menu and make sure to check the box REMOVE ALL COMPONENTS
9. install the new copy and BOOM! it works
If it doesn't work, you're an idiot. If you don't want to reinstall firefox, then you're out of luck. Good Luck!

I have an old version Adobe Creative Suite 3 Design Premium. I uninstalled it from my old computer and was trying to install it on my new computer. It copied all the files but I cant open them and it doesn't ask me for my registration info, which I have.

I have an old version Adobe Creative Suite 3 Design Premium. I uninstalled it from my old computer and was trying to install it on my new computer. It copied all the files but I cant open them and it doesn't ask me for my registration info, which I have. What shall I do to get Adobe up and running?

when you were install your cs3 you should have been prompted for you serial number. were you?
if not, you probably didn't properly install cs3. copying/migrating/moving etc is problematic.
if yes, did you see any error messages during installation?
if yes, attach a screenshot of the error message.
if not, check you install logs, Troubleshoot with install logs | CS5, CS5.5, CS6, CC

I already bought the annual plan, I installed PS, but i cant open the LR, it keeps asking about the serial no.

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