I already had an email acc. But I tried to add another acc, the "add account" cannot use

I try add an email account, but "add account" is in grey, not black, cannot add. Why? Can someone advise me

Do you have restrictions enabled? Settings>General>Restrictions>On? If you have it set to on, you may have disabled making changes to mail accounts in which case you would not be able to add another email account.
If that isn't the case, try the basics ...
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of thebutton.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons

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