I already use the single app plan for indesign and am wanting to add photoshop too. Do I qualify for the special offer complete package plan for existing cs customers or not?
Hi there,
I am just wondering what is the best way for me to do this - If i can qualify for the reduced rate complete package then this may be better value but I'm not sure if I do!
Hi Charlie,
You can go for the Photography plan which includes both Photoshop and Lightroom as a bundle and it will cost you $9.99 a month.
Creative Cloud Photography plan | Adobe Creative Cloud
Thanks,
Nikhil Gupta
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Can I subscribe to PS and LR offer for 9.99 if I already have a single app PS plan?
Can I subscribe to the 9.99/month offer for Photoshop CC and Lightroom 5 if I already have a single app membership for Photoshop for 19.99?
Hi Tiger365,
Welcome to Adobe Forum,
Yes, you can buy the photography CC for 9.99$ & also get the Single App CC canceled without any penalty.
It is a limited time offer good until March 31st 2014, please check http://www.adobe.com/au/products/creativecloud/buying-guide.html
You can contact Adobe Or inbox me the new order number of the old CC, I will get canceled for you.
Hope it helps you.
Regards,
Rajshree -
Please help. I want to know if the Single App plan will cancel my Photography plan
Oh okay awesome. Sorry. I guess I read your response wrong. Sorry about that.
-
I'm looking to buy just the single app plan
I'm looking to buy just the single app plan for the individuals. Does that also come with license for 2 computers as well? (I have a work computer and a laptop)
Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each
-Both computer Cloud subscriptions may not be in use at the same time -
how can i get some help to cancel my single app month to month and/or upgrade to full creative cloud membership? please don't tell me to follow the guidelines because i've tried several times but the options to 'switch plan' or cancel plan' are not available on my screen
Keensy I have requested a member of our support team contact you directly via telephone. Once I was able to review the correct account it appears our support team has tried multiple times to contact you. I would recommend checking your SPAM filtering in case you need to receive additional messages from our support team.
I did request that you be contacted via telephone. I am sorry for all of the difficulties which you have faced.
For future viewers of this discussion when contacting our support team at Contact Customer Care it is imperative that you be logged in under the account tied to your membership/subscription. While there is cancelation options available you will have an increased chance of being offered an opportunity to contact our support team if your account entitlement can be verified. For this to be done you will need to be signed into the same account as your membership/subscription/registered software title. -
Which apps are in the "select apps" in the Single App CreativeCloud plan?
The Single App CreativeCloud package says there are "select apps" (not all apps) in this package. What is the list of those apps? And how are the services "limited" in this package?
DigiGreen wrote:
However, my original question was not about the title "Single App" but about the first bullet item in the Single App package. The bullet item which says "A full version of selected apps."
"A full version of selected apps" = You select an app then subscribe to a full version of the app that you selected.
I see what you're saying though. i.e. Subscribe to an app and get selected apps (which ones? Cloud lite?) along with it. But that's not the offer as I understand it. It's for a one app subscription only. Perhaps Adobe's wording could be clearer.
Single App $19.99/mo
Two Apps $39.98/mo
Three Apps $59.97/mo (Cloud is obviously better value at $49.99/mo)
DigiGreen wrote:
To me, that sounds like you don't get to choose from the full list of apps, but instead, have to choose from a subset list of "selected apps" for the single app you would like to use.
It's not a subset of Apps to which you can subscribe but a list of Single Apps to which you can subscribe individually.
Click the Join button. The subset list of Single Apps to which you can individually subscribe is shown on the next screen.
I suspect the Services are limited by the App you choose. -
I already have creative cloud Photography plan and just want to add dreamweaver, is this possible? Alternatively, I have tried purchasing the Complete — For CS Customers but it asks me to contact customer support and then sends me through to the forums!!
yes.
contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html -
I want Photoshop and InDesign- If I buy two "single app" subscriptions it is $40/month but if I buy the single app subscription for InDesign and the Photography package it is $30/month. Am I missing something? Are these different versions of Photoshop?
Hi,
No it's the same Photoshop .Photography program is just a temporary promotion pack with Photoshop and Lightroom and it can end anytime .So you can buy Indesign and photography to have Indesign,Photoshop and Lightroom .
Regards, -
Hello , I have a single app MUSE since a few weeks. I would like to upgrade to CC full cloud prepaid offer that applies to this day December 3rd. 17 nov. to 3 December the prepaid price € 587.30 per year , incl. VAT. If I want to upgrade online than adobe gives the regular price of price € 737.85 per year , incl. VAT again? But is still 3 December!
Tomorrow is December 4 , and the offer is then expired. Tomorrow I'll call Adobe to help me with this upgrade. I also have a problem with MUSE. MUSE I had already downloaded and worked with it. Yesterday I did a clean install of my OSX system Mavericks to Yosemite. (all software must be reinstalled) Today tried reinstalling MUSE.
A message came Error : 1 Please uninstall and reinstall the product. I just have nothing to uninstall because all my data and programs from my computer are deleted / erased, so MUSE doesn't live anymore on my computer. Yet MUSE indicates the first uninstal and reinstall the product . Before I switched to Yosemite dit not uninstall MUSE , maybe that's the problem? Pleas assist me with this also. I will call Adobe tomorrow 4 december in the morning als for this problem.
I
Sincerely, Errol Konat <Email and contact # removed by Moderator>Hi There,
You can certainly call us to avail the offer.
As you were facing trouble while install Muse as well, please try the following things.
Please run Creative Cloud cleaner: Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6.
Please install Creative cloud and try to install Muse as well. Please provide the exact error if any:
Kindly revert if the problem persists.
Thanks,
Atul Saini
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