I already used facetime before but for some reason I have to sign back in and it wont let me. I clicked "Get Started" then "Sign in" but then after about 3 seconds on the next page it just slides back to the "sign in page"
I already used facetime before but for some reason I have to sign back in and it wont let me. I clicked "Get Started" then "Sign in" but then after about 3 seconds on the next page it just slides back to the "sign in page"
Try a Reset of your Device...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
Also see here...
Troubleshooting FaceTime
http://support.apple.com/kb/TS3367
Similar Messages
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For some reason i have U2 on my music and i want it off
for some reason i have U2 on my music and i want it off
chris roma wrote:
now my snapchat isnt working i just updated to the new softwere nothing but problems ? what can i do ?
That would be a snapchat issue, not an ios/apple/iphone issue, since you're using a 3rd party app.
Double check to see if there is an update or not, if not then contact the app developer or look at their support site. -
I downloaded and rented a movie from ITUNES ver 11. I'm able to run the movie but after about 30 seconds I receive an error.
"Itunes has stopped working" A problem cause the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Windows offers me to down load ITUNES WIN 7 64 bit, I have uninstalled and reinstalled the 64 bit version...no joy... I have run the repair option and still nothing.. Any suggestions???
Regards, Steve TiptonI'm expreriencing the same conditions with the same environment. Windows 8, iTunes-64 11.1.2.32, iTunes Store with a processing bar up to 80 +/- and the POPUP MESSAGE OF "iTunes stopped working. The error ...."
I UNINSTALLED, iTUNES WITH NO POSITIVE RESULT. I CHECKED THE FIREWALL AND IS THE SAME DEFINITION AS THE PREVIOUS ITUNES VERSION.
My iTunes StoreS from my iPhones ARE OK.
I'm spending a lot of time of research for WINDOW'S iTUNE with no solutions.... -
My itunes account was disabled for some reason. I changed password in iforgot and still didn't work. I could log in and see my music but not make purchases from the store or even redeem an itunes gift card so I set up a new login/account with another email account of mine. On the new account I can redeem my gift card and download items onto my ipad2. Is there any way to move my music to the new account?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
How do I revert to original footage in Final Cut Pro X version 10.0.9?
For some reason I have lost some audio in my timeline and would like to start again but cannot get the original footage?
Only the edited version which is no good without the audio?
Please HelpWhat format is your problem clip? Are there wave forms visible in the section without sound?
Right click on the clip in the event broswer and choose Reveal in Finder; open the clip in Quick Time to confirm that there is sound throughout at that stage of your workflow.
Russ -
for some reason i have two accounts and I want to cancel one of them. they are yearly contracts but i dont want to pay double for the same product. How can I cancel one account?
Is it possible that you are using the same password for the old O2 Study and newer O2 Apple Base Station networks?
If so, Keychain Access is storing the old information about the old network and may be associating it with your AirPort Extreme settings based on the BSSID that William has mentioned.
If that's the case, open Macintosh HD > Applications > Utilities > KeyChain Access and look for a listing with the old network name. Delete this entry. You may need to power down both the computer and the AirPort Extreme and restart them. -
hi, for some reason screenshots have stopped showing on the appstore, ive tried resetting my cache, restarted computer and itunes, but there still missing
im using itunes for windows, windows vista 64bithi, heres the info u requested
Microsoft Windows Vista x64 x64 Ultimate Edition Service Pack 2 (Build 6002)
Acer Aspire 6920
iTunes 10.3.1.55
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 00D6ACD0035A7110
Current user is not an administrator.
The current local date and time is 2011-06-26 19:10:29.
iTunes is not running in safe mode.
WebKit-accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Mobility Radeon HD 3650
**** External Plug-ins Information ****
No external plug-ins installed.
The drive G: WD Virtual CD 1110 Rev 2003 is a USB 1 device.
iPodService 10.3.1.55 (x64) is currently running.
iTunesHelper 10.3.1.55 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {956AE0ED-F775-4157-8184-95CB8B89B99D}
Description: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {805B9D00-0148-4062-8C0F-9DF326230B82}
Description: Intel(R) Wireless WiFi Link 4965AGN
IP Address: 192.168.0.4
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Sun Jun 26 14:02:36 2011
Lease Expires: Mon Jun 27 14:02:36 2011
DNS Servers: 192.168.0.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple website was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-06-26 18:57:29. -
I just bought a new Motorola modem. Do I need to reconfigure my Airport Express? For some reason we have WiFi even though the amber light is blinking.
Typically, when changing out networking hardware, it is always a good idea to perform a complete power reset of all of your networking equipment.
I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
If the above steps do not solve the problem, start over with step 1 above, but then perform the next steps between steps 1 & 2. above.
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Continue with step 2 in the first set of steps.
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results. -
I have a ini mac and an Apple TV. Both have performed well displaying computer voice and audio onto my TV. For some reason I have lost the Audio - Can anyone help?
Hi there,
You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
Thanks, let me know if the update helps,
Nathan -
For some reason i can't sign into imessage and facetime. PLEASE HELP???
For some reason i can't sign into imessage and facetime. PLEASE HELP???
Hey tcap8687,
After reviewing your post, I have located an article that can help with iMessage and FaceTime. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
If you have difficulty activating FaceTime or iMessage - Apple Support
If you see "Could not sign in, please check your network connection and try again" when signing in to your Apple ID
To resolve this issue, follow these steps.
Update to the latest version of iOS.
Verify that you have a data connection by going to www.apple.com in Safari. You can complete Apple ID activation using Wi-Fi or a cellular data connection. If you need help connecting to Wi-Fi, follow these steps.
If you're using Wi-Fi, make sure that your local Wi-Fi network is using the recommended Wi-Fi settings.
Sign in to your account and ensure that the primary email address and alternate e-mail addresses have been verified. If verification is pending, follow the instructions in the email Apple sent to that email address to complete verification. Or remove the e-mail addresses from the account.
If your Apple ID isn't an email address, you can change it. The Apple ID that you're using to activate FaceTime or iMessage must be an email address. Find more information on how to change your Apple ID.
Tap Settings > General > Date & Time. Make sure that your iPhone is set to the correct time zone. If Set Automatically is on but the wrong time zone appears, turn Set Automatically off and choose the correct time zone, date, and time.
Enable iMessage and FaceTime while connected to a different Wi-Fi network (in a different location) if a cellular data connection is not available.
You can see that you've activated FaceTime and iMessage with your Apple ID by following these steps.
Tap Settings > FaceTime > You can be reached by FaceTime at:
Tap Settings > Messages > Send & Receive > You can be reached by iMessage at:
Thank you for contributing to Apple Support Communities.
Take care,
BobbyD -
I recently had the genius bar change my imac hard drive because it crashed. For some reason Time Machine didn't back up some of my important files. Can I get my damaged hard drive back from the genius bar to see if I can access that info?
Unfortunately, that drive is long gone, probably back to the mfr. Drives are not returned when they are exchanged. You can go by and ask them, but the chances are slim to none.
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I don't know what happened to my iphone but for some reason, siri is talking to me now and I have to tap everything 3 times inorder for my phone to do what I want it to do. How can I fix this problem?
Hello, Alayah14.
Thank you for visiting Apple Support Communities.
This sounds like VoiceOver has been enabled. Here are the steps on how to disable this feature.
iOS: Configuring accessibility features
http://support.apple.com/kb/HT5018
Cheers,
Jason H. -
I know how to delete my browsing history but for some reason 'delete browsing history' has gone grey and does nothing?
By chance have you tried connecting your device to your Desktop (USB Cable) & then opened up the Device Files using iTunes?
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"if for some reason u have the icon in your task bar (the one with 2 arrows pointing in a circle) just go into mobile me pref...click sync...and uncheck box show status in menu bar."
I do not have the option box to "show status in menu bar"
I tried the free for a little while Mobile me, and didn't use it, so cancled. I cannot get the sync status roundabout arrows out of my status bar. AND, they keep trying to sync.
Another issue related with this is that during the time that I tried out Mobile me, I had my ical alarm set to go off every 2 hours. NOW my computer has an ical pop-up every 2 hours. I cannot find how to stop it.
Another issue, Yahoo is trying to sync with my computer and I have no idea why or where that one came from.
Can anyone out there help me please."if for some reason u have the icon in your task bar (the one with 2 arrows pointing in a circle) just go into mobile me pref...click sync...and uncheck box show status in menu bar."
I do not have the option box to "show status in menu bar"
I tried the free for a little while Mobile me, and didn't use it, so cancled. I cannot get the sync status roundabout arrows out of my status bar. AND, they keep trying to sync.
Another issue related with this is that during the time that I tried out Mobile me, I had my ical alarm set to go off every 2 hours. NOW my computer has an ical pop-up every 2 hours. I cannot find how to stop it.
Another issue, Yahoo is trying to sync with my computer and I have no idea why or where that one came from.
Can anyone out there help me please. -
Hello I am having all of a sudden with my Face Tiime on MacBook Pro. I can't get it to verify my email address with I have always used. For some reason it had me log back in and now won't verify.It's always worked. No one can reach me. It goes straight to my phone instead of my MacBook Pro. Help!!
Any error message?
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