I always use Firefox. Ebay is not functioning properly on Firefox. It does function properly on I.E.

I thought I had an Ebay problem using Firefox, but as I said, it works fine on I.E. on my computer. Ebay on Firefox never completely loads - the spinning circle that indicates loading never stops spinning. And on My Ebay, my personal watch, purchase, and selling lists are not current with Firefox. They are all current using I.E. If there is no fix for this, I assume my Firefox program is corrupted. If so, I assume I have to uninstall and reinstall Firefox. I have many Bookmarks and many website icons on my Boodmarks toolbar that I would like to restore automatically if I have to reinstall Firefox. Please advise. Thank you.

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove your ebay cookies (save any pending work first). While viewing a page on the site:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
This will display a dialog showing cookies for ebay.com. After removing those, change the search box at the top to say just ebay and see whether you find any cookies on related sites, such as ebaystatic. Remove those as well.
Then try reloading the page and logging back in. Does that help?

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Field on manual tabular appears using Firefox but does not appear using IE

Hello,
A field in a manual tabular form appears correctly using Firefox but does not appear or appears in another field when IE is used. Javascript is used to hide certain columns on the tabular form. Does anyone know how to solve this problem?
Thanks pany

Prabodh,
The select for the report and the javascript that is used to hide the columns are displayed below. The data for Apex_item.select_list_from_lov(12,null,'LOV_METHOD_OF_ACQ') is shown in the previous column, Date Acquired, and the column for Method Acquired is blank. It appears correctly in Firefox. Please let me know if this is sufficient.
Thanks,
pany
SELECT
apex_item.hidden(1, c011) status
,apex_item.checkbox(2,seq_id) checkbox
,apex_item.hidden(3, seq_id) seq_id
,apex_item.hidden(4,c001) Owner_Firm_Id
,apex_item.hidden(5,c002) Owner_Id
,apex_item.hidden(6,c003,10) First_Name
,apex_item.hidden(7,c004,10) Last_Name
,apex_item.text(8,c005,10) Number_Shares
,apex_item.text(9,c006,10) Percentage
,apex_item.text(10,c007,10) Class
,apex_item.date_popup(11,rownum, c008, 'MM/DD/YYYY',15) Date_Acquired
,apex_item.select_list_from_lov(12,c009,'LOV_METHOD_OF_ACQ') Method_Acquired
,apex_item.hidden(13,c010,10) Primary_Key
FROM apex_collections
WHERE collection_name= 'INTEREST_STOCK_COLL'
AND c011 IN ('O','N','U')
union all
select
apex_item.hidden (1,null) status
,apex_item.checkbox(2, null) checkbox
,apex_item.hidden(3, null) seqid
,apex_item.hidden(4,null,10) Owner_Firm_Id
,apex_item.hidden(5,null,10) Owner_Id
,apex_item.hidden(6,null,10) First_Name
,apex_item.hidden(7,null,10) Last_Name
,apex_item.text(8,null,10) Number_Shares
,apex_item.text(9,null,10) Percentage
,apex_item.text(10,null,10) Class
,apex_item.date_popup(11,1, null,'MM/DD/YYYY',15) Date_Acquired
,apex_item.select_list_from_lov(12,null,'LOV_METHOD_OF_ACQ') Method_Acquired
,apex_item.hidden(13,null,10) Primary_Key
FROM dual
Javascript
function hideCols(p_startOfTable, p_pageList, p_debug)
 alert("in function");
 var outStr = "Blanking Script:\n";
var debug = p_debug;
var offCols = p_pageList.split(":"); //string comes in colon delimited, split it
into array
var tbl = document.getElementById(p_startOfTable); //get the table from the page
html source
var rows = tbl.getElementsByTagName('tr'); //get the first row
var tds = tbl.getElementsByTagName('td');
var testStr;
outStr = outStr + "START tds length is " + tds.length + "\n";
if (debug)
alert(outStr);
 //START Clear Headers
var i, j, cells;
cells = rows[0].getElementsByTagName('th'); //get the headers
for (j = 0; j < offCols.length; j++)
cells[j].className = "hidden";
outStr = outStr + "i is " + i + " HEADER rows.length is " + rows.length +
"\n";
if (debug)
alert(outStr);
//END Clear Headers
 //START Clear TDs
 for (i = 0; i < tds.length; i++)
var attrib = tds.innerHTML;
var gNum = attrib.indexOf(" name=") + 7;
var colNum = attrib.substr(gNum, 2);
colNum = parseFloat(colNum);
for (j = 0; j < offCols.length; j++)
if (debug)
testStr = testStr + "\n" + "colNum is: " + colNum + " className is: " +
tds[i].className + " i is: " + i + " j is: " + j + "\n";
if (colNum == offCols[j])
if (debug)
alert("colNum is " + colNum);
if (tds[i].className == "datepicker")
if (debug)
alert("caught condition with i= " + i);
tds[i - 1].className = "hidden";
tds[i].className = "hidden";
tds[i + 1].className = "hidden";
//add popupLOV functionality here
//add radio button functionality here
// add other items that may have multiple <td>
else
//regular hideCol
tds[i].className = "hidden";
 //END Clear TDs
if (debug)
alert(testStr);
//document.write(testStr);
Edited by: PANY on Aug 12, 2010 8:25 AM

I cannot get past the password screen on my old laptop - I'm entering the password I always used and it is not working

I am trying to log on to an old laptop and I cannot get past the password screen - I'm using the password I always used and it is not working. Even the clue doesn't help. Is there anything I can do. The last time it was turned on the apple staff transferred data to my new laptop. Help

If the old Macbook(?) has Snow Leopard 10.6 installed, and you have that retail install disc or the system disc of the current (base level) system on it, you could use the installer disc as a boot volume and use the utilities on the booted install disc to reset the password. It should be a menu option in the booted Install disc, way short of any effort to re-install anything. And if your computer can do this, the same DVD has Disk Utility, to check/repair the Mac HDD.
What OS X version do you have, & what MacBook, etc is that?
Good luck & happy computing!

"Always Show the Tab Bar" Not Functioning Properly

Using Firefox 13 with Windows XP Professional. Even though my tab options are set to "always show tab bar" my tab bar isn't showing when there is just the single page. If I add more than one tab to the window they will show up but the first one will not and the only way to see its page content is to remove the additional tabs. If I have five tabs open at one time for example only four will be visible.

Try:
*http://kb.mozillazine.org/Corrupt_localstore.rdf
*https://support.mozilla.org/kb/Toolbar+keeps+resetting
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

I have always used Firefox to make Jibjab videos. Now after creating video it no longer previews or finalizes video. If I use IE everything works fine.

I have gone through the Jibjab support site, tried all options they supplied with no success. All of my firefox plugins are up to date including flash, java and silverlight. This problem probably started 4 - 5 months ago. I can always go through IE, but IE is not my default browser. Also, once I make a new jibjab video using IE and finalize it, I can then use firefox to view that new video as well as all of my old ones created. It only hangs up when trying to create a new video. I get no error messages when trying to make a jibjab video. I add all my heads and when clicking on preview or done I basically get a blank page with only headers showing as if it is about to perform the next action but then just stops. It has only been on the jibjab site that I find this happening and they have not been able to solve the problem.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
You can check for problems caused by recent Flash updates and try these:
*disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
*disable protected mode in Flash 11.3 and later
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Flash_Player_11.3_Protected_Mode_-_Windows
*http://helpx.adobe.com/flash-player/kb/common-problems-flash-player.html

Weebly Editor on Netfirms will not open using Firefox but does with Explorer

I have been trying to open the Weebly Editor on Net firms using Firefox but it won't open it. Explorer opens it though. I talked to the techs at Net firms and they told me to dump my cache, make sure plugins are up to date etc. Still nothing. They say Firefox works fine on their site. When I click on edit website, it goes to the next page but just stays blank. Does anyone have any ideas? Thanks.

'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

Can't get msn or hotmail with firefox but can with explorer,always used firefox before-what's up?

started in safe mode but still can not get msn or my hotmail, just comes up with a blank page.Removed all cookies and cache and all add-ons are off. Removed foxfire and reinstalled to no avail. Have done everything all can think of but no way it will work yet if I go to Explorers the damn thing works.Any ideas?????

Sorry you are having problems.
Both sites work ok for me using Firefox. That comment may not make you feel good but along with the fact that both sites work for you on IE it does tend to point to something rather specific on your computer affecting firefox.
I do notice quite a few questions recently about this. In many cases clearing the cache or just a Ctrl+F5 reload will help, along with clearing the cookies for that site.
*you will already have seen [[Delete cookies to remove the information websites have stored on your computer#w_delete-cookies-for-a-single-site ]]_delete-cookies-for-a-single-site
I suppose malware could be the cause as this reply said [/questions/944943#answer-413484] and for a other troubleshooting advice please have a look at suggestions in this short [/questions/952206 thread]
Something you should try as an elimination step is booting with the F8 key into Windows Safe Mode with network support
* http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

I always used firefox & suddenly it disappeared?? No logo in dock?? What is happening?? I want the 15 version

I would like to use firefox as the #1 & want to be able to go on Safari on ocassion

You may have a corrupted user agent that identifies you as Firefox/3.6.8
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 Glue/4.5
See:
*https://support.mozilla.org/kb/Finding+your+Firefox+version
*https://support.mozilla.org/kb/websites-say-firefox-outdated-or-incompatible
If you set Firefox as the default browser then that is your main browser. 
You can still start other browser just like you did before via their icons or otherwise.
*https://support.mozilla.org/kb/How+to+make+Firefox+the+default+browser
*https://support.mozilla.org/kb/Setting+Firefox+as+the+default+browser+does+not+work

Bookmark tree structure using Microsoft word 2007 not creating properly

I have a word document file in MS office 2007. When i am converting the word document to a PDF file using the HEADING option , the bookmarks tree structure in the PDF file is not created properly. Means that the between content of a topic is also read
as a bookmark heading while conversion. Only the heading of a topic should be read as a bookmark and the sub heading as a sub-bookmark but the content should not come in the tree structure of bookmarks in a PDF file..
For Example:- if MICROSOFT is the heading of any xyz.doc then it should be the parent bookmark. . but in my case , MICROSOFT is coming as a bookmark but the content inside this is also created as a bookmark..
So my question is that what is the internal structure of the of the MS word 2007 to convert a doc to a PDF file???
Because it is not creating the bookmarks tree structure properly...and taking the content randomly from the middle of a topic and adding it in the bookmark tree structure...(which should not happen). The font throughout the doc is the same and aligned properly..so
why it is randomly taking the between text as a bookmark...???
what is the root cause of this bug..?? how can this problem be solved..?? is there any sort of change have to be done in my word doc.?
i need an urgent help regarding this...
NOTE:- I am using MS office 2007.

I tried this but didnt work for mr. Can you help? How did you PDFed??
It works for me in Word 2010 (or later) using Save As PDF. It did not work in Word 2007 using the Adobe Acrobat PDF printer nor using Word 2007's save as pdf utility. (The hyperlink showed up but was not active.) It did work using the Acrobat tab in Word
2007 (this requires Adobe Acrobat).
I did this by:
first creating the text box with the hyperlink in the body of the document and moving it into the footer area (but still not in the footer itself).
Then I used the Format tab of Text Box Tools and the Postion button (More Layout Options).
I gave it an absolute vertical position relative to the page.
Then I cut the text box, went into the footer, and pasted it there.
It might have worked to just create the text box in the footer itself.
I personally prefer it that the header and footer are not part of the active page when I am typing. This hyperlink is not clickable in Word without going into the header/footer view and I'm fine with that. The QAT workaround is just fine.
Charles Kenyon Madison, WI

I have always used firefox for just about everything! incl. I go to my xfinity email acct. suddenly, I cannot access my inbox!

I go to 'email ' from the main firefox page as usual, but now cannot open my new mail

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
You can check for problems caused by recent Flash updates and try these:
*disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
*disable protected mode in Flash 11.3 and later
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Flash_Player_11.3_Protected_Mode_-_Windows
*http://helpx.adobe.com/flash-player/kb/common-problems-flash-player.html

I am getting a "Prop Res DLL not loaded" message when trying to print from a website only while using Firefox, same does not occur using IE. Any suggestions

An attempt to change the "Properties" options prior to printing on my Lexmark X5150 causes the message. Same does not occur if I do the same under Internet Explorer.

I have tried creating the profile again and still get the same problem. The problem is machine based and not user based.
Hi GG1234,
If you recreated the Outlook profile and still got the same problem, please try to recreate the Windows Profile:
Log on to client using local admin account->rename the profile folder under c:\users.
By the way, did you try to print the mails in OWA?
Frank Wang
TechNet Subscriber Support
in forum
If you have any feedback on our support, please contact
[email protected]
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Fonts in mail - It always uses the same one, not the one i have chosen.

In preferences, my 'message font' is set to 'Courier New 12' as is my signature font.
Sure, my emails are courier new when I write them, but when I send them, they revert back to whatever the default for the mail client receiving it is. Occasionally, I will find that the signature sent in courier new, but never the body of the email.
I want my emails to look the way that they do on mail when other people open them, Outlook on windows never had this problem. Emails are being sent as rich text, so why is it not sending the font?
My signature looks stupid in any other font that courier new because of the width of the '-' in this font is wider than any other, so I have just the right amount of them to make the length of the text. If this does not make any sense, let me give you an example...
---------------|
My Signature Here
---------------|
The length of the line of '-' s is right in this font, but if you change the font, the width of each '-' reduces and so it looks stupid.
What I basically want to know is how I can send messages using my mailbox font as currently it does not send using any specified font.
Thanks.
Message was edited by: AlasdairThomason
Message was edited by: AlasdairThomason

Update...
Mail is not sending the font for the body, it appears to be sending the signature font though as i have unchecked the 'use message font' box.
If i change the font manually in the message, it still does not send it in the selected font... however if i write the message in a font in pages and copy and paste it in, it works perfectly. So it is mail that is not sending the correct font info.
Any ideas on this?

When I try to change the default program for opening a specific file type The "Always use the selected program to open this type of file" does not highlight.

I can not therefore change the default program. How can I get this to highlight?

Hi Swansong,
It is also possible to [[Set how Firefox handles different types of files]]

I have always used Firefox, but after the last update I always get "unable to connect"

After an update Firefox began to connect, but ended up with "unable to connect" page.
I did another download. Same thing.
I did an uninstall and downloaded all over again and same thing. Unable to connect every time.
The dreaded IE works still. Just no Firefox

This was not a Firefox update, but a piece of malicious software you have inadvertently downloaded from a site called http://ffftp.co.cc/ which is impersonating Firefox.
I discovered this as soon as my Zonealarm firewall requested permission for "Golds" to access the internet. Golds??!! However I couldn't find a file with this name installed on my computer.
You should delete the file you downloaded and do not allow internet access to any suspicious program. You should also scan your PC immediately for any virus, malware, etc.
Best of luck.

Recently, some of the websites I use are not functioning nor looking properly. The way they first appear befoe I log on looks different . Simple things I used to do are not functioning properly. On Internet Explorer they look and function properly.

Don't know what to say here.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

I always use Firefox. Ebay is not functioning properly on Firefox. It does function properly on I.E.

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