I am 2 ibook samples that are stuck in downloading. I have cleared cache, history etc. restarted and done everything except throw my ipad; any suggestions?

I am 2 ibook samples that are stuck in downloading. I have cleared cache, history and restarted. Still stuck...any suggestions?

    I can see that this issue has been quite extensive, and frustrating, and I am so sorry for all that has happened societygirl! I would like to help you work this issue out. Please follow & send me a Direct Message, so I can get your account specifics and help finally bring this to a resolution.
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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