I am a consumer, how can I contact someone at the corporate level with concerns?

Question

In good faith I purchased a notebook (Pavilion G6) December 17, 2012, It was a gift for my sonwhowould be start community college in January 2013.  On March 28th the computer died.  I took the computer back to Best Buy where I had purchased it, the hard drive had to be replaced.  This really concerned me that a new computer would have to have the hard drive replaced in 2 months of use.  I picked up the notebook on or about April 18, 2013 only to have it crash againMay 8, 2013.  I spoke with management at Best Buy (Curtis Pope) explained my concerns that the defective hard drive h ad been replaced twice, also defective CPU, the computer had cooling fan issues, and OS was restored, but again my request fell on death ears.  On January 21, 2014 the computer died a third time and I took t back in to Best Buy and basically was told that the hard drive was bad and that it would be sent to GEEK Squad and that they would trade it out for a new computer and would not replace it for a third time.  On February 1, 2014, I recieved a call from GEEK Squad stating that my waranty had expired and that they estimated the cost to repair the notebook was $150.00.  I became very upset explaining the history of repairs and the fact that the manager had told me that usually the computer woud be switched out.  GEEK Squad then called Best buy, add Best Buy called me to say that my warrany had expired and there was nothing that Best Buy or GEEK Squad could do for me.  The  GEEK Squad manager,  Christine at store # 01437  advised me to call HP.  I have called, but I have been passed around so many times, I Nee HELP!!!!

Answer 1

Hi:
You can contact the HP Executive Team at the link below.
https://ssl.www8.hp.com/us/en/company-information/executive-team/ceo-index.html