I am a Creative Cloud subscriber [limited to photoshop/ lightroom/ bridge] . I keep getting messages to manage my account on pain of being cut off. Why? There doesn't seem anything to manage -payments are being made through visa on monthly basis.

Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

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I am new to Creative cloud. I cannot update applications. I keep getting message update failed..anyone help me please

Does anyone know why I cannot update cc applications. I keep getting message Update Failed!

Without proper system information and the exact error message and code nobody can say much.
Mylenium

If I purchase Creative Cloud, does it include Photoshop & Lightroom?

If I purchase Creative Cloud, does it include Photoshop & Lightroom? I am new to this

Hi heliski,
Creative cloud complete does include Photoshop and Lightroom.
Please refer to the link: Cloud-based creative software and services | Adobe Creative Cloud
Regards,
Sheena

"why siri" doesn't seem to work unless we are charging the phone

"why Siri" doesn't work unless we are charging our phones, why?

I get that it's a safety issue and battery drain both, to not allow it unless plugged in but does that mean Google ("Ok Google") doesn't care about our safety?
It's poor implementation I think. Battery drain isn't at all horrible on Android when it's always listening and I'm not starting that argument because i like iPhone and Apple just as well but it seems like there could have been other battery saving things to disable other than one that's very handy regardless of having to be plugged in.
2cents

Songs cut off. someting to do with id3 tags and how they are encoded?

Something very disconcerting is happening; tracks are being cut off before they should. Slowly more and more songs are being 'eaten'.
One correlation does seem to be that they are all encoded with iTunes v4.0.1 and have id3 tag: v2.2. Unfortunately I have no idea what, if anything, this means or what to do about it.
The 'time' display of the song is changed to the point where it cuts off rather than it's true length. I have tried changing the stop time (song info, options tab) but it does not allow me to make it longer.
Currently iTunes 9.0.2 (25) is being used. This problem spans over several updates.

Thanks Mike,
Usually I do get info on a whole album, but I found that doing this for individual songs allows you to view the sorting info, and it was this that was causing the problem - All the sorting info has to be exactly the same for each song within an album for it to sort properly on an ipod. It's weird that the sorting was fine within Itunes, but not on the ipod, but anyway this seemed to solve the problem.

Activate trial mode for Creative Cloud subscriber?

I'm a Creative Cloud subscriber and today Photoshop wants me to activate trial mode. Any ideas?

Sign in or activation errors
CS6 applications in Creative Cloud unexpectedly revert to trial mode
Mylenium

Why are my song being cut off, not all just some?

Some of my songs that I bought on itunes are being cut off when there is about 30 seconds left to the song, both on my iphone and my macbook. I dont know why this is happening. any help would be grealty appreciated.

Are the episodes being shortened when you publish to a local folder and launch them in the browser as well as when published to the server? See this page under "Troubleshooting"...
http://www.iwebformusicians.com/iWeb/iWeb-Tips.html
If the local files are OK it would suggest the problem is on the server. Otherwise you need to troubleshoot iWeb.
If the problem is files that are too large, you can reduce the sampling rate and/or convert to mono if the content is mostly speech rather than music.

Making a slideshow - top of photos being cut off

I've been trying to make a slideshow with some of my photos being in Portait mode as against Panorama and when reviewing
my slide show the top of the photo is being cut off. This appears to be for only those that are in Portrai mode.
Does anyone know how I can overcome this annoying aspect?
Alan

Make sure the slideshow setting isn't set to scale photos to fill screen.
That will create black areas on each side of the portrait photos but will not cut off the top and bottom.
OT

I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number. When I enter my CC serial number, it indicates that the serial number is invalid

I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number. When I enter my CC serial number, it indicates that the serial number is invalid

>enter my CC serial number
I don't know how that is possible, since Cloud accounts do not use a serial number... you download & install & activate Cloud programs with your Cloud log in to your paid account
Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
-Install, update or UNinstall, and launch after installing

I am a Creative Cloud subscriber, do I still need to pay for FormsCentral too?

I am a happy Creative Cloud subscriber and think the services is great. I just discovered FormsCentral alst night and think it will be perfect for some of my clients' needs. Now do I have to pay extra for this or is an upgrade from the free account on there be included as part of my CreativeCloud subscription? If not, is sure should be...would be a good selling point and make perfect sense.

Randy, thx for the reply. I understand that, but from a marketing perspective it makes no sense. I sold my team on purchasing Creative Cloud because it allows access to the many wonderful things Adobe does at one fixed monthly fee, and now I am going to look stupid going in and saying I was wrong about that.
Question, Can I turn it on and off (the premium plans for FormsCentral) to use it for a specific event or campaign, and then go back to free between campaigns? Or is there a contract involved?

I am a Creative Cloud subscriber. Need latest version InDesign (CS7). How to get that update?

I am a Creative Cloud subscriber. Need latest version InDesign (CS7). How to get that update?

Open the Creative Cloud desktop app running in the task bar. Be sure the Find New Apps section below is set to All Apps.

If I have the creative cloud package which has Photoshop, Indesign and Illustrator CS6, do I have to pay to again to get the CC 2014 version?

If I have the creative cloud package which has Photoshop, Indesign and Illustrator CS6, do I have to pay to again to get the CC 2014 version?

It really depends on which subscription plan you are signed up to. Normally whichever programs are available thru your subscription are listed for you to install in the CC desktop manager application. If you do not see certain programs listed it might be because your machine does not meet the system requirements for them... that is normally what happens with the manager.

On octuber 31th I called the adobe office to buy creative cloud, I can use photoshop but y cant use lightroom. I have already payed o thah date i have mencioned but I cant use the lightroom. what can i do?

hola
como me aseguro de bajar lightroom? ya pagué y no encuentro la manera de bajar este programa

Can you send me te serial number Please? My orden number is
c0057916628MX
I am desperate, I hace to do my homework, I am a student of photography.
Thanks
Vero
Enviado desde mi iPad
El 14/11/2014, a las 9:04, JimHess <[email protected]> escribió:
on octuber 31th I called the adobe office to buy creative cloud, I can use photoshop but y cant use lightroom. I have already payed o thah date i have mencioned but I cant use the lightroom. what can i do?
created by JimHess in Photoshop Lightroom - View the full discussion
Why can't you use Lightroom?
Will Lightroom not install?
Do you have Lightroom 5 standalone version installed?
Please provide more details, and I'm sure we can help you sort things out.
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Creative cloud quit, says "download again" and still no joy, same message. Camera raw gone, Existing Lightroom and PS-12 won't talk. What's up? Looks like Creative Cloud trial botched up something. iMac

Creative cloud quit, says "download again" and still no joy, same message. Camera raw gone, Existing Lightroom 4.3 and PS-12 won't talk. What's up? Looks like Creative Cloud trial botched up something. iMac
Tried a number of "fixes" from blogs. No joy. Deleted all my adobe apps, rebooted, and Creative Cloud says it needs to reload. Went through that process, and it quit near the end, saying it needed to reload and directed me back to same Adobe site. Hmm. Round and round we go. How do I get off of this loop and get my Adobe Lightroom and PS working fine again? Whole episode started after loading CC and then PS said it didn't have Camera Raw. Went and downloaded that, wouldn't load and said I needed Adobe Download Diagnostic (or something like that) went to suggested link, whereupon it tells me it is no loger available.
Looking forward to cleaning everything off and starting over!! Any input gratefully accepted and I will NOT be trying CC again. I am sure it is just fine, just not for me, now.
David Balcaen

I forgot to write down my computer specs:
iMac 27 Mid 2011
2.7 GHz Intel Core i5
4 GB 1333 MHz DDR3
AMD Radeon HD 6770M 512 MB
OS X 10.9.2

When Creative Cloud updated a few days ago (Win7) it reported no installed apps. In Lightroom I keep getting messages that a new version is available. Installed it from CC and it installed without error, CC shows I installed it, but it simply fails to run

When Creative Cloud updated a few days ago (Win7) it reported I had no installed apps.
In Lightroom I keep getting messages that a new version is available. Installed it from CC and it installed without error, CC shows I installed it, but it simply fails to run.
How do I get CC to find apps installed under the previous version?
And how do I get Lightroom CC to run?
Peter

I still don't know how to get CC to find that I have Photoshop CC installed, but running Creative Cloud, going to Preferences and signing out, then signing in again got Lightroom CC to work.
Since Photoshop CC is still working despite apparently not being installed things are now OK, at least for the moment. But I'm not feeling at all happy with Adobe.

I am a Creative Cloud subscriber [limited to photoshop/ lightroom/ bridge] . I keep getting messages to manage my account on pain of being cut off. Why? There doesn't seem anything to manage -payments are being made through visa on monthly basis.

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