I am a mac user and I can't load the update because it says I don't have permission to remove components of the current version?

I am the sole user of this mac and have an administrative account. Do I uninstall before I install the new version?

* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

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I can't access photos or files because it says I don't have permission

Every time I try to open up a picture of a document on my laptop it says that I don't have permission and to go to the finder and "Get info" ...even if I unlock the icon at the bottom right, i can't open the file and i can't save it or if i duplicate it i cant edit it or most of the times even open the document. I am on my main account and I should have access.

https://www.apple.com/support/appleid/

How come I could print coupons with previous versions of firefox such as versions 2 and 3 and I can't with the current version? It is frustrating because every time I want to print a coupon I to use internet explorer.

none.

Are you sure that Firefox gets the plugins from the ~/.mozilla/plugins directory and not from another location.
Did you try to place the symlink in /usr/lib/mozilla/plugins ?
See [[Troubleshooting plugins]] on how to see the path of all plugins.

I just got my first mac pro and I can't get the photos out of iPhotos moved on my hp external hard drive, I try export says unable, then I try to drag it from the desktop to the external hard drive but same problem. Thank you so much

I just got my first mac pro and I can't get the photos out of iPhotos and move them on my hp external hard drive, I try export says unable, then I try to drag it from the desktop to the external hard drive but same problem. what to do? Thank you so much

How is your external drive formatted? Use Disk Utility to check the volume format. If it is NTFS, you will need to reformat the HDD as exFAT in order to retain universal compatibility (RW to it on both Mac and Windows).

I can't Install my updates on my mac book , it starts to install and a box pops up saying i don't have permission to installpermission

I can't Install my updates on my mac book , it starts to install and a box pops up saying i don't have permission to install

So, then, after you click the Install button you receive the permissions error dialog? Again, are you logged into an Admin account?
Have you tried:
Repair the Hard Drive and Permissions - Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Also, please check the settings on your startup drive. Select it. Press COMMAND-I to open the Get Info window, then open the bottom-most panel and check the settings. They should look like this:

I forgot my passcode, so I was unable to access my phone. I then tried to restore it, but it has frozen during the process. It won't connect to my mac again and I can't stop the process because my lock button is broken. What do I do?

I forgot my passcode, so I was unable to access my phone. I then tried to restore it, but it has frozen during the process. It won't connect to my mac again and I can't stop the process because my lock button is broken. What do I do?

My first advice is "Back up the device, then have it replaced." Second item of advice, "Don't forget your passcode."
One of the purposes of the lock button is to recover from certain software failures. Without the lock button, such a recovery is nearly impossible. My advice would have served you best when the malfuction first developed, not after you forgot your passcode.

I can't sync my iphone to itunes i get this error message "Iphone could not sync because the sync failed to start" Help? both my computer windows and my phone are on the current versions of ios and itunes

I can't sync my iphone to itunes i get this error message "Iphone could not sync because the sync failed to start" Help? both my computer windows and my phone are on the current versions of ios and itunes

Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H.

HT1222 Having trouble updating to 11.1 on my iPhone 5 and I can't download any music from iTunes to my iPhone because it says I don't have 11.1

Having trouble updating to 11.1 on my iPhone 5 and I can't download any music from iTunes to my iPhone because it says I don't have 11.1? How can I update iTunes on iPhone?

You update iTunes on your computer to 11.1.

HT2736 Now, I've reset my iPad and I can't use my account because it says my account isn't used in itune store.

I've already reedeemed my itune account and used it. Now, I've reset my iPad and I can't use my account because it says my account isn't used in itune store. What's the problem and how can I solve it? Please.

I'm at home now and have my notes. Creative Cloud had been uninstalled before my practically brand new Dell was restored with the factory backup disks on 12-18 (a whole nother story). CS6 was installed AFTER the restore, so I don't see how any parts and pieces of Creative Cloud could still be on my hard drive.
On 12-22 I received this Acrobat error: "A problem has occurred with the licensing of this product. Restart your computer and relaunch the product. Error: 130:11." Restarting did not help, so I uninstalled and reinstalled Acrobat from my DVD, and it worked. I also updated it, just in case. I only turned the computer on a few times after that (not using Acrobat) until the 29th, when Acrobat started telling me I needed to renew my Creative Cloud subscription. That's when the Adobe techs told me I need to get a new email address because CS6 and Creative Cloud share the same email address. ALL of my Adobe products have been used with that same email.
So tonight, with your advice, here's my update. CS6 listed in the Programs and Features control panel included Acrobat, but Acrobat was also listed separately. I uninstalled the one listed separately. I attempted to use the CC Cleaner Tool after that, but the only option for removing Creative Cloud programs was combined with CS6 programs (which I have already installed twice), so I opted to skip the CC cleaner.
Of course after that, I had no Acrobat at all. I installed it again from my DVD and updated, and now I can launch Acrobat (same as on 12-22). So...wish me luck, and I'll let you know how it goes.
Thanks,
Mary Ann

HT5037 when I click on iPhoto(9.5.1) i get "To open your library with this version of iPhoto, it first needs to be prepared." but i downloaded the up-grader, used it and it tells me the library can open with the current version... what should i do now?

When I click on iPhoto(9.5.1) i get "To open your library with this version of iPhoto, it first needs to be prepared." but i downloaded the up-grader, used it and it tells me the library can open with the current version... Then when I click on the iphoto again i get the same message "To open your library with this version of iPhoto, it first needs to be prepared."'
What should I do?

The upgraded is only necessary for libraries created with iPhoto '07 or eearlier. Just double click the library to open it in iPhoto, and let it upgrade, if it has been created by a newr version.

I have a Mac OS X v 10.4.11 and trying to upgrade to snow leopard but it says I don't have enough RAM, what do I do?

I have a Mac OS X v 10.4.11 and trying to upgrade to snow leopard but it says I don't have enough RAM, what do I do?

What machine are you running on?
As far as I recall, Snow Leopard's memory requirements were 1GB of RAM. All Intel-based Macs have shipped with at least that much, so I don't understand how you have a machine that doesn't have enough memory.

My iTunes won't open. Says I don't have permission. Why is my computer doing this and how can I fix it so I can access my iTunes?

And is there someone who can help me resolve this problem? I've uninstalled iTunes but even when I put it back on, it says the same thing over and over again.

I'm having the same problem. iTunes won't open and says I don't have permission. What do I do now?

HT1926 I am trying to delete an old version of itunes in my ibook G4 so I can install the newest version and can not delete the old version because it says I don't have enough privileges, help?

I am trying to delete an old version of itunes in my ibook G4 so I can install the newest version and can not delete the old version because it says I don't have enough privileges, help?

iTunes is not installing because its incompatible with your OS. When installing the correct version the new version will update the older version, there is no need to uninstall first.
The last version of iTunes compatible with OSX 10.4 is iTunes 9.2.1
You can down load iTunes 9.2.1 here:
iTunes 9.2.1

TS3212 what is bonjour and why canit i downlowd the newest versions of itunes because of it

what is bonjour and why canit i downlowd the newest versions of itunes because of it

What is the error message you're getting about Bonjour? (Precise text, please.)

I can't download anymore TV from itunes, says i don't have enough icloud storage. My storage says i have 5GB to use and 4.6GB are still free

I can't download anymore TV from itunes, says i don't have enough icloud storage. My storage says i have 5GB to use and 4.6GB are still free

The message shouldn't have anything to do with iCloud storage. You need the free space on the iPad itself, not in iCloud. You have to free up space on the iPad by deleting content. You can delete any movies, videos, apps, or whatever you want to delete in Settings>General>Usage>Storage.

I am a mac user and I can't load the update because it says I don't have permission to remove components of the current version?

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