I am a newbie to this phone, but when I swipe my home page to the left an Amazon products screen appears. I need to make that go away because it is limitting my apps.

Can someone please advise me about how to get rid of that Amazon screen. I have no idea where it came from anyway.
Many thanks

swipe to the right, a few screens have plenty of room.

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Hi I'm Mohammed abwane from Saudi Arabia. I purchased my me I phone 5 last march 2013. One week ago I try to restore this phone but when I arrive to activation point, this ask for apple Id and password. Unfortunately I forget the password and email I use

Hi I’m Mohammed abwane from Saudi Arabia. I purchased my me I phone 5 last march 2013. One week ago I try to restore this phone but when I arrive to activation point, this ask for apple Id and password. Unfortunately I forget the password and email I used for opening my account.
Then I send it to the suppler where purchased this phone they told me there is no way to fix this unless I give them the Id and password .know I don’t know where I can go because in my Location nobody know how to fix this problem.
At less I don’t know what I can do to fix this problem because I use this phone for my work and All my data and phone number in side this phone
Notes :- I have all the document ( invoice and box for this phone )which say that I phone for me .
I hope to get any answer from your good site other whys this phone will be useless for me
Thanks .
<Email Edited By Host>

If you can't remember your apple id or password then sadly that phone has been bricked, without that infomation te activation lock cannot be removed by apple or anyone else.

I have a Galaxy S3 and love this phone but here at my new home which has absolutely no trees of bushes blocking anything, my phone calls are dropped ALL THE TIME and it's driving me crazy. Verizon finally said that they would come out and boost the signa

I have a Galaxy S3 and love this phone but here at my new home which has absolutely no trees of bushes blocking anything, my phone calls are dropped ALL THE TIME and it's driving me crazy. Verizon finally said that they would come out and boost the signal but haven't seen anyone in two weeks. I have called Verizon tech help for one year to get help with this, either trade phone or something. I am so frustrated! I picked Verizon for the clear calls and coverage inside hospitals and buildings but it's been terrible. I have had three of these phones replaced. I need a different model like the S4 or the S5 I think cause it's something in this model.

Verizon is quickly becoming the worst cell phone company out there. To read all of these pleas from your loyal customers is just so sad and pitiful. You need to be sued for your data overage charges that you are intentionally imploding on your customers. They have pleaded, very intelligently, with you to do something to fix the issue and you willingly have NOT. As is with my reception issue that I was promised a signal booster for two months ago, so is this issue with the data. You don't follow up and solve the issues. Therefore the courts will find you fraudulent. When I was promised by your super tech that I needed a signal booster and he was sending it out overnight at no charge to me, I was relieved that it would finally be taken care of so I wouldn't lose faith with Verizon. Well, that was two months ago now with no record of it ever being ordered or on my file anywhere. I have since called three more times with hours of conversations about that issue and two more techs have told me they were sending me a signal booster with no follow up what so ever. WOW! That's pitiful! You may not care now, oh but you will later when you lose lots of money and business.

When I click on a song iTunes tells me it is not authorized to play this song but when I authorize it, it tells me the computer is already authorized. What do I do to play the songs?

When I click on a song iTunes tells me it is not authorized to play this song but when I authorize it, it tells me the computer is already authorized. What do I do to play the songs?

Delete the song from your Itunes music list, then redownload it, Itunes will ask you if you if you want to download it for free. This seems to be the fix for my problems.

When I click my home page icon the tab this is open goes to my home page BUT another new tab opens.

when I click my home page icon the tab that is open goes to my home page BUT another new tab opens. How do I stop the new tab from appearing?

It's easy to add extra tabs to your set of home pages. You can use the Options dialog to make sure there is only one. These articles point the way:
* [[Startup, home page and download settings]]
* [[How to set the home page]]
Because the space is short, you may want to select the whole home page URL (Ctrl+A) and paste it into a document or into a larger textbox like the one I'm typing in now. You're looking for a vertical bar (|) that is followed by a second URL.
If it's not part of your home page setting, the most likely cause for this change is a bad add-on that rode along with some free software.
I suggest starting here:
Open Windows Control Panel, Uninstall a Program. Click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.
Then, in Firefox, open the Add-ons page using either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible).
Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Does that shut down the extra tab?

I have iOS 7, but when I swipe up to control panel, the airport, airplay,and whatever the three icons shown below on the web picture are, do not come up, only the volume, brightness etc. how do I get them to show?

I have iOS 7 , but when I swipe up to control panel the airport,airplay, and the icon that are supposed to be under them are not there. How do I make them come up?

If you don't see the AirPlay icon in Control Center:
1. Reset the AirPlay devices
2. Reboot the router
3. Reboot the iPad

I have a PDF file (employee application) that I need to print.....in Yahoo mail. The document displays fully on the screen but when I print it, it only prints the left half of the document. Can Adobe Acrobat help get this printed?

Any suggestions on how to print this document?

If you are printing to physical printer from Safari : Use Reader print button from Reader toolbar
If you want to save a PDF from Safari to your local : Use Reader Save button from the Reader toolbar.
PS: if you have PDF in read mode the hover the mouse at the bottom of the page and the floating Reader toolbar will appear.
Please let me know if this solves your issue.

I'm running V7.0, but when I launch Firefox, a page comes up that this version is out of date followed by a second normal page

I'm running V7.0, but when I launch Firefox, a page comes up with a heading "Almost there!" followed by a message that this "version is out of date". Then a second normal tab/page of the browser opens.
Yes I close the first tab but it has become a source of irritation since I installed V7.0

See these articles for some suggestions:
* https://support.mozilla.com/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox
* https://support.mozilla.com/kb/How+to+set+the+home+page - Firefox supports multiple home pages separated by '|' symbols
* http://kb.mozillazine.org/Preferences_not_saved

When I swipe my home screen,the apps stay there and the next page is superimposed over the top of them. Like they are stacked on top of each other.

I have ghosting of some apps at the bottom of the screen, and when I swipe my home page the folders are frozen there and the apps from the next page
move across and stack on top of the folder icon on the first page

Initially they were stacked, then I tried to do a reset. Now the folders look like a screenshot of my first homepage, and the bottom bar is a ghost of the original

I have my apple i.d set in my phone but when i go to download an app it has a different i.d how do i fix this

i have my apple i.d set in my phone but when i go to download an app it has a different i.d how do i fix this

If you are UPDATING your app, it may be because that previous app was downloaded using another Apple ID.
If not, you can try going to:
Settings>iTunes & App Stores>Tap the top bar with your Apple ID>Sign Out and then Sign back in
This may fix the issue you are having with it wanting to use another Apple ID.

HT201401 My iphone 4s turned off properly but when I went to put it back the apple icon came on and then an image I have never seen before of a ubs pointiing towards the word itunes in a circle. And the phone no longer goes beyond this message. meltdown

My phone started acting up and I noticed my text messages were not being sent. So I turned my iphone off. My iphone 4s turned off properly but when I went to put it back the apple icon came on and then an image I have never seen before of a UBS pointiing towards the word itunes in a circle. And the phone no longer goes beyond this message. I try to turn it off and on again and same message over and over. If I hit the any button on the phone nothing happens. Does anyone know what this means or seen this itunes messaging ? meltdown? Please help.

Hello Raja,
Thank you so much for your response. I had these photos backed up on iCloud but, had I not, its good to have an alternate solution as the one you suggested. Actually, I went to the Apple store today and yes, you are absolutely correct Restoring in iTunes will result in permanent loss of photos unless backed up somewhere such as iCloud or other solution. Well, what they did was restore the phone in itunes ( I did not have iTunes downloaded to my computer which is why it did not work when I went to do it myself, I needed to go to the iTunes site and go to the download iTunes button because my windows based HP laptop does not come with itunes already downloaded). This retoration process took a while and I was forced to upgrade to the latest 7.1 iOS software which I was not too happy about -sometimes you like the way things work now :-) Anyhow, they said this restoration request happens as a result of a software update (which I was NOT in progress of an update or doing an update) or sometimes when you remove the power cable too quickly from the iphone (which I do not recall doing this either but...). Since I had backed up on iCloud all of the photos were downloaded back on my iphone 4s. Best of all was that my phone was back up and runnning and there was NO CHARGE at the apple store for this service of restoring my phone. Well, I just wanted to share the results and I appreciate all the responses and support I received. Thank you kindly.

I have an original iPhone running version 2.2.1. I wish to get rid of the phone, but before discarding it I want to remove the email records, phone book information, and photos. I would like to leave the other apps in place. Any suggestions?

I have an original iPhone running version 2.2.1. I wish to get rid of the phone, but before discarding it I want to remove the email records, phone book information, and photos. I would like to leave the other apps in place. Any suggestions?

Delete you mail account on the phone and disable to sync your mail account in the info pane in iTunes with your phone connected, same for contacts. Also deselect photo syncing in the photo pane. After the following sync, your mail, contact and photos should be gone.
Photos inside the camera roll have to be deleted on the phone.
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Message was edited by: Ingo2711

I put a new sim card and a new number on this phone but for some reason it is paired with a Lady who can read all my texts how do i fix this

i put a new sim card and a new number on this phone but for some reason it is paired with a Lady who can read all my texts how do i fix this?

You bought the phone from this lady right and she did not turn off imessage. Try turning off imessage and restart the phone. Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost). Wait a few minutes and turn imessage back on

I accidentally deleted the facebook app off my phone, but it won't let me go into the app store and DL it again it says it's already installed. Does anyone know how I get facebook back???

I accidentally deleted the facebook app off my phone, but it won't let me go into the app store and DL it again it says it's already installed. Does anyone know how I get facebook back???

Meg St._Clair wrote:
Facetime ≠ Facebook
Some really should have thought about how confusing that name would be!
Thanks Meg...

I have problem with my iphone,i activate him with my apple id but i give him a resset and now don't whanna recognize my apple id,this phone wha activated with my apple id,i am the first and only one propert

i have problem with my iphone,i activate him with my apple id but i give him a resset and now don't whanna recognize my apple id,this phone wha activated with my apple id,i am the first and only one propert

my imei is 356955067431598 iphone 6 space grey 16gb

I am a newbie to this phone, but when I swipe my home page to the left an Amazon products screen appears. I need to make that go away because it is limitting my apps.

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