I am a road runner user when i open firefox i get an earthlink eb page i am not an earthlink user how do i get rr web mail

i downloaded mozilla fire fox to my desktop. when i open it to get web mail (road runner) i get earthlink. i am not an earthlink user. how do i get road runner web mail?
.

Change your home page to the road runner webmail system - see https://support.mozilla.com/en-US/kb/How%20to%20set%20the%20home%20page#w_set-a-single-web-site-as-your-home-page

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Found 0 results for When I open Firefox I get a "Well this is embarrassing" message. Makes no difference if I click on "Start a new session" or "Restore", it crashes. Then I get a "crash report" which apparently goes nowhere. I have uninstalled and reinst

Found 0 results for When I open Firefox I get a "Well this is embarrassing" message. Makes no difference if I click on "Start a new session" or "Restore", it crashes. Then I get a "crash report" which apparently goes nowhere. I have uninstalled and reinstalled twice with the same result, what do I do to restore Firefox?
== This happened ==
Every time Firefox opened
== Last week when I opened Firefox.

The crash reporter doesn't appear to be working...Here are the details that were contained in the report:
Add-ons: {0538E3E3-7E9B-4d49-8831-A227C80A7AD3}:0.9.10.2, :3.63,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.3
BuildID: 20100401064631
Comments: I get an error message, " well, this is embarrassing"..and Firefox crashes
CrashTime: 1274739017
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1270304892
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 2699
StartupTime: 1274738966
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 3.6.3
This report also contains technical information about the state of the application when it crashed.

When I open Firefox, it goes to the first page and then stops, saying "Not Responding" with the cursor spinning. What can I do to fix this? Thanks for any help

When I open Firefox, it goes to the first page I open, but then stops and says "Not Responding" with the mouse cursor spinning. I hit the close button and it says Windows is searching for a solution (which doesn't come).
When I open Firefox again, it says:
Well, this is embarrassing.
Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page.
You can try:
Removing one or more tabs that you think may be causing the problem
Starting an entirely new browsing session
Any ideas? I gretly appreciate any help. Thanks!!

What is that first page?
Can't you open any web pages in Firefox?
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls

When I open firefox I get a message that "A copy of Firefox is already open. Only one copy of Firefox can be open at a time"

When I open firefox I get a message that "A copy of Firefox is already open. Only one copy of Firefox can be open at a time" Nothing I have tried fixes the problem

See http://kb.mozillazine.org/Profile_in_use

Have Firefox & Bing and when I open Firefox I get Ref A and string of characters; then when I get to Bing, no toolbar with bookmarks, etc or way to access mail.

I made Bing my browser and it was working fine until today. When I open Firefox I get a message Ref A: and then a long string of characters. I click on the home icon and the string changes. After doing this several times I get the Bing search page. I do not get the Firefox start page with the tool bar that has my book marks, history etc. I cannot clear the cache if I cannot not get the history tab. If I go the the mozilla firefox program folder and open it, there is a tool bar but cannot clear recent history, etc. there. I do not have an administrator & password on my home desk top; it is just me. I tried to follow your suggestions, but they do not apply to my situation. I really don't know if this is a firefox or bing problem. I used google before bing and had no problems; just wanted to try bing.

Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Have Firefox pinned to the Task bar in Windows 7. when I open firefox I get an extra firefox icon in my task bar while having firefox open. It used to show as

I have Firefox pinned to the Task bar in Windows 7. when I open firefox I get an extra firefox icon in my task bar while having firefox open. It used to show as being open on the icon that is pinned to the task bar

# Click the pinned icon to launch Firefox.
# Right-click the pinned icon and choose "Unpin this program from taskbar".
# Right-click the Firefox icon and choose "Pin this program to taskbar".

I just downloaded the new version of Firefox (ver 4). Now when I open Firefox I get the address bar but the information part of my screen is blank. This happens on all web sites. How do I fix this? IE works fine.

I just downloaded the new version of Firefox (ver 4). Now when I open Firefox I get the address bar but the information part of my screen is blank. This happens on all web sites. How do I fix this? IE works fine.

Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See:
* [[Server not found]]
* [[Firewalls]]

When I open Firefox I get this error-firefox.exe application error the instruction at 0x02c38690 referenced memory at 0x02c38690 the memory could not be written

When I open Firefox I get the following error: firefox.exe application error - The instruction at 0x02c38690 referenced memory at 0x02c38690 - The memory could not be written - Click on OK to terminate the program.
If you click on OK it closes Firefox - You can not reopen Firefox until you reboot the computer. Then it starts all over again.
The same happens if I click the "X" instead on the error window.

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

When i open firefox, i get asked what program i want to use to open this file.

when i open firefox, i get asked what program i want to use to open this file. i select firefox to open firefox, and it opens to - Index of file:///C:/Documents and Settings/HP_Administrator/- instead of my home page. this has been going on for months. today i updated my kaspersky intrnet security 2011 and since then fire fox will only open in firefox safe, even if i shut down kaspersky. IE opens with no problems.
thanks
jeff

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

It started today , when i open firefox i get a constant pop up that comes in as a message uninstal set how do i get rid of it???

when i open firefox to go on line there is a message pop up box that says "uninstall set" i will click ok but the pop up continues over and over. i want to get rid of this pop up, can you give me some direction as to how to get rid of this pop up? I have uninstalled and reinstalled firefox, and it still pops up.

Brand Thunder software isn't viewed very favorably around here, due to it including "extras" such as you are seeing.

When I open Firefox, I have lost my tool bar with my favorites, bookmarks, etc. How do I get them back?

When I open Firefox, I have lost my tool/task bar at the top of the page with my favorites, bookmarks, etc. How do I get them back?

Please read this article:
http://support.mozilla.com/en-US/kb/menu+bar+is+missing

I just installed 4.0b7. When I open Firefox, I get a Javascript Application error message.

I just installed 4.0b7. When I open Firefox, a Javascript Application windows opens with the following message:
"what happened:TypeError: Components.classes ['@mozilla.org/extensions/manager;1'] is undefined".
The browser does open after I click 'OK' on the error message.
How can I fix this?
I have tried uninstaling and re-installing the browser.
I am using Windows 7.

That indicates an add-on is not compatible with 4.0b7. Follow the procedure in the [[troubleshooting extensions and themes]] article to identify the culprit. If you have the Ask toolbar either disable or uninstall it, that one is known to give this error and is not compatible with 4.0b7.

When I open firefox i get two blank buttons on my tool bar. They have a blank info with a small screen image. Any ideas.

hi, When I start firefox I get two tabs on my toolbar with no data. the only thing in the tab s is an image of a screen. Its as thyough some program is running and hides the info from me. Up to a few weeks ago I only had One tab. when I click on the tab nothing happens and a right click also produces the same result.

Please provide a screenshot of that. 
https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem
Use the '''''Browse...''''' button below the '''Post a Reply''' box to upload the image.

I have Firefox pinned to the Task bar in Windows 7. After upgrading to Firefox 9 when I open firefox I get an extra firefox icon in my task bar while having firefox open. It used to show as being open on the icon that is pinned to the task bar.

* Installed Firefox 9
* I am running Windows 7 64-bit
* I have Firefox pinned to the task bar.
* When Firefox opens, there is a new icon that opens up on the task bar. Normally, Firefox would open within the icon that is pinned to the task bar.
* When I close Firefox, the extra icon goes away.
* Firefox is acting like the icon that is pinned to the task bar is not even there.

Before attempting the steps below, I would highly suggest you visit the latest known issues for the current version, specifically FF 9 release notes.
See:
[[Latest Firefox issues]]
1. Unpin the old firefox icon
2. Go to c:\Program File (x86)\Mozilla Firefox\
3. Double click on "firefox.exe" (FF window & icon will appear in supertaskbar)
4. Pin this new icon by right clicking > Pin to Taskbar (Firefox Icon turns into whitebox)
5. Make sure that you see the hidden folders
[[windows.microsoft.com/en-US/windows7/Show-hidden-files]]
6. Go to C:\Users\%yourusername%\AppData\Local
7. Delete "IconCache.db"
8. Open the taskmanager
9. Kill explorer.exe by clicking on End Process
10. In the taskmanager, File -> New Task (Run...) --> write "explorer.exe" without the quotation mark, press ok

When I open Firefox, it goes to a blank page instead of google, like I had it set up. When I go to a bookmark, nothing. It won't load anything. HELP!

When I open FF, it used to go to google. Now, I just get a blank page with the tab that says, "New Tab". When I click on the home button (suppose to go to google), it will change to "connecting..." for half a second but remain on the blank page returning to "New Tab". It is set to not use a proxy as it should be. It is not set to work offline. I do not have a firewall preventing it from accessing the internet. IE works and I have no problems there.

hi cnlbell,
Have you tried going to the General Preferences tab and verifying that google is set as you home page? I'd suggest you try setting about:home as your home page. It's a cool FF page with a google search bar. Then tell Firefox to display your home page on startup. These options are all in the General Preferences panel. Try that and let me know how it goes!
Hopefully this helps!

I am a road runner user when i open firefox i get an earthlink eb page i am not an earthlink user how do i get rr web mail

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