I am a student and have paid to be a member and use creative cloud, I am trying to download adobe apps for my web design cours. I am on a new PC, window 7, i successfully downloaded acrobat app. but unable to download photoshop, illustrator and dreamwea
This is the information from the failed install
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------
ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546
ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Sue\AppData\Local\Temp\{36568E21-2179-4EC4-A929-84898CD8028F}\Photoshop_15_LS20 _win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com
Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Similar Messages
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I am using Creative Cloud (current version) and do not see Lightroom as an App
I am currently using Creative Cloud in the most current version (GERMAN) on a Win 8.1 x64 computer. I do not see Lightroom as an application I could install. I can install Photoshop, Illustrator, Premiere, etc. but no way to install Lightroom. Any idea what mistake I make?
Currently, the stand-alone and the CC is the same download and installer. You can later license as CC or as stand-alone (as upgrade also).
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Hello, I work with a Macbook pro, divided into mac and win 8 (with Bootcamp), is it possible to use Creative Cloud subscription with both system without paying twice.
Bonjour, J'utilise un Macbook pro partitionné Bootcamp mac et windows 8, est-il possible que l'abonnement à Creative Cloud en ligne fonctionne indifféremment dans les deux systemes (sur le même ordi), sans payer deux fois.
Merci,
jhoYour subscription allows for two functioning installations (normally on separate machines, but I imagine you could install the two as you indicate).
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We have two users that have been using Creative Cloud for almost a year. Recently, sometime in the last 4ish weeks, the users can no longer run Creative Cloud apps. (Yes, our subscription is paid.) Error simply says administrator access is required to install. The apps have already been installed. The users cannot run them unless they are in the local admin group.Using "Run as admin" does not work. It gives the same error.
I have opened a case with adobe support and was basically told to suck it up and put the users in the admin group. Actually, what was said was that it is "mandated that the users have administrative rights".
There are a couple of things wrong with this. It was working for both users until recently - a recent required creative cloud update. The users have never been local admins yet the apps were working (poorly, but working).
We are in an enterprise environment and users simply do not have administrative rights on the computers.
I have changed permissions on all adobe folders, granting users or authenticated users modify or full control rights, did the same in whatever Adobe registry HKLM keys I could find. Nothing has allowed the users to run the apps - unless they are put in the local admin group.
Someone has to have a fix for this. Adobe apps have proved to have far too many vunerabilities to even entertain the idea of elevating user rights. I can't imagine that enterprise environments are allowing this.
Any help or suggestions are greatly appreciated.Jeff,
Thank you for your response. The users in question are "standard" domain users. We do not reduce users permissions below the standard level.
The apps do not load with their current standard user permissions.
The thing that makes this odd, is that up until recently they did this issue with cloud apps. The only way I can make it work for them now is to put them in the local administrator group on their pc's - which is not going to happen.
This is what they now see. As I said before, this was not a problem up until recently they would see all their available apps. If I put them in the local admin group the apps are listed without having to install. Everything is there, just not accessible to the user. -
I have just bought a new Imac and it will not load my copy of FCE 3.5 as it says "PowerPC applications are no longer supported". So how do I get to use the version of FCE I am used to and have paid for ?
I do not have any experience with Final Cut, but if you have existing projects that you MUST access; then you are in need of a solution on your new iMac in Mountain Lion!
Unfortunately you got caught up in the minor miracle of Rosetta. Originally licensed by Apple when it migrated from the PowerPC CPU platform that it had used from the mid-1990's until the Intel CPU platform in 2006, Rosetta allowed Mac users to continue to use their library of PPC software transparently in emulation.
However, Apple's license to continue to use this technology expired with new releases of OS X commencing with Lion (and now Mountain Lion). While educational efforts have been made over the last 6 years, the fact is that Rosetta was SO successful that many users were caught unaware UNTIL they upgraded to Lion or Mountain Lion.
Workarounds:
1. Purchase a used Mac that will run Snow Leopard (with the optional Rosetta installed) and continue to run FCE on that Mac (you can actually use Screen Sharing with a "headless" used Snow Leopard Mac Mini and use the 27" screen from your iMac to view and work FCE in the Mac Mini environment);
2. Upgrade to an Intel compatible version of FCE and hope it converts your existing projects to its newer format correctly. There is much debate that the newer version of Final Cut are eliminating many needed features; for example Final Cut Pro X vs. Final Cut Pro 6 -- many users are staying with version 6;
3. Install Snow Leopard (with Rosetta) into Parallels and then install FCE in the Snow Leopard environment:
[click on image to enlarge]
Full Snow Leopard installation instructions here:
http://forums.macrumors.com/showthread.php?t=1365439
NOTE: STEP ONE of the instructions must currently be completed on a Snow Leopard or Lion Mac and the resulting modified Snow Leopard.cdr install file can then be moved over to your Mountain Lion Mac for completion of the remaining steps.
NOTE 2: Computer games with complex, 3D or fast motion graphics make not work well or at all in virtualization. -
I have a CC account and have paid, but I can't download products
I have a CC account and have paid, but I can't download products
Why?I think you are trying to download the software using Adobe application manager. Please let us the massage you are getting while downloading the softwares
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I use a Macbook Air. I should have selected ''remind me later'' but accepted the terms and conditions. Now I can't activate my Creative Cloud Student package. Could Adobe re-activate my Install code? It says i already used it.
Linemijnv19982937 I am sorry that you are facing problems activating your membership. Do you receive any specific error messages? For information regarding the activation process please see Activation & deactivation help - http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html.
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Have purchased Adobe CC today. How many more apps I can use apart from photoshop, illustrator and indesign. Can I use all the listed apps within the membership fees charged per month? Or I will be charged extra?
Cloud Plans https://creative.adobe.com/plans
-and subscription terms http://www.adobe.com/misc/subscription_terms.html
-what is in the entire Cloud http://www.adobe.com/creativecloud/catalog/desktop.html -
I had downloaded a number of songs on my old iphone 4, but it died before i had a chance to sync with my comp. now i have a new iphone and cant down load any of the songs i once had and have paid for. any ideas??
If you live in the US launch the iTunes store, then tap Purchases, then the "not on this phone" tab. If you don't live in the US you will have to buy them again, unless the iTunes Store support staff takes pity on you when you email them with a request for help.
BTW, how many songs can you download between daily syncs? -
I already own LR5 and have paid for it. Can I just download Photoshop CC via the Photography Program
Slim.nl is an indirect seller of Adobe products whose policies are not known to us. In our server we do not see any purchase from Adobe.com.
Please try to purchase from https://store2.adobe.com/cfusion/store/html/index.cfm?store=OLS-NL&event=displayProduct&ca tegoryPath=/Applications/AcrobatProX
You do have an Adobe ID with the Email provided here.
Regards
Rajshree -
Hi guys I'm wondering that if you buy an iphone online and have paid got it and you've been using it can the seller get the phone blocked even though you own the phone and you have proof you bought the phone ?
Sorry, there is nothing you can do until the device is removed from the sellers Apple ID.
Without that, your device can't be used, check these articles:
iCloud: Find My iPhone Activation Lock in iOS 7
Find My iPhone Activation Lock: Removing a device from a previous owner’s account -
I have a subscription and I pay each month for that. I installed the suite Adobe (indesign, photoshop, illustrator and acroba) on my second computer (laptop) but they are installed like trial version. I can't activate them with my adobe. They still are trial versions... How can I actvate them on my second computer ?
On that computer... Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
I downloaded the new lightroom CC (2015) and installed using creative cloud. I have uninstalled and installed with no luck, including restarts. I am using Window 7 64 bit.
Photoshop CC works fine from Creative Cloud App. HELP!I went to the Photoshop Lightroom forum and found this solution. It worked!
Solutions
Solution 1: Sign out from Creative Cloud desktop app and sign back in
Sign out from, and back in to, the Creative Cloud desktop app. Click here for instructions
Launch Lightroom. -
I have been trying to download Adobe Air for a website I'm trying to access (Colonial Williamsburg). After the installation was finished, I went back to the website and it still said I didn't have Adobe Air. I tried reinstalling and Adobe said I already have it on my system (Mac OSX 10.9). I can't find the app. I uninstalled, restarted, etc. and same results.
Thoughts anyone?Lanakivee
Try this it worked for me Pat Willener gave it to me off the site :
I have not read all you wrote, so I may have missed some points. As I understand it, you installed FP 10 on IE7, but it won't play any Flash content?
Try this
download the FP uninstaller from http://www.adobe.com/go/tn_14157
close all browser windows, then run the uninstaller
download the offline ActivX installer for Internet Explorer from http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
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I need help in Downloading Adobe Elements for my Mac & Adobe Acrobat for my laptop...I have been battling for the last day.
~graffiti wrote:
PjonesCET wrote:
I know if you attempt to download and exe file to Mac from a Mac Partition you'll get something like. Cannot not understand file format octet-stream. This means it does not recognize MS execute files.
Not necesarily. I've done it a few times.
PjonesCET wrote:
I'm not sure you can download a PC copy of Acrobat 9 unless you operating from bootcamp or other such application and running the PC partition.
Yes. You can.
I've learned something. New. This must be recently changed. That last time I clicked on a Link I though was a dmg file and turned out it was and exe file my Macs wouldn't allow me to do so. But haven't tried recently everytime and exe file comes up I cancel. I gues I am used to the time everytime a Virus or some other nasty was downloaded it was packaged in and exe file and Macs owuldn't allow it. I suppose with the INtel guts now they can no longer refuse to download.
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