I am able to print but cannot scan as the error message shown is that 3510 series is not found.

I am able to print but cannot scan as the error message shown is that 3510 series is not found.
Rgds,
Sanjay

Hi VijayAhuja,
Welcome to the HP Support Forums! I see you are able to print but when you attempt a scan on your HP Deskjet 3510 you get an error message saying the 3510 series is not found.
I would first like you to run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
What did the PSDR find, are you now able to scan with your DJ 3510? If you are still not able to scan please leave me with the following information:
1. How do you have the printer connected, USB or Wireless?
2. What is you current Operating system?
3. Do you have any anti virus programs running, Norton or McAfee, please disable and retry the scan?
I will watch for your reply.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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