I am able to read my emails (AOL), but unable to reply,forward and save or write new emails. Works OK in IE.
When trying to create an new email, I can enter information in the "To" and "Subject" boxes but in not the "Message" box.
Once I have read an email, If I click on "Reply" or "Forward", a new email form opens but with all boxes blank and again, I cannot write in the message box.
I also tried saving an email form (I didn't want to lose the email address I had typed in) but this also failed.
1.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
2.
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox and any leftover program files and then reinstall Firefox. Please follow these steps one by one:
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu) and confirm all upcoming messages.
#Now, uninstall Firefox by following the steps mentioned in the [[Uninstall Firefox from your computer#w_uninstall-firefox|Uninstall Firefox]] article.
'''IMPORTANT:''' On Windows, the uninstaller has the option to remove your personal data and settings. Make sure that you do '''not''' check this option; otherwise all of your bookmarks, passwords, extensions, user customizations and other Firefox [[Profiles|user profile data]] will be removed from your computer.
After uninstalling Firefox on Windows, delete the "Mozilla Firefox" program folder, located by default in one of these locations:
* '''(On 32-bit Windows)''' ''C:\Program Files\Mozilla Firefox''
* '''(On 64-bit Windows)''' ''C:\Program Files (x86)\Mozilla Firefox''
#Go to the Windows Start menu and click on "Computer".
#In the Explorer window that opens, double click Local Disk (C:) to open the C:\ drive.
#Find the "Program Files (x86)" folder or "Program Files" folder.
#* On 32-bit Windows, double-click the '''Program Files''' folder to open it.
#* On 64-bit Windows, you will see a "Program Files (x86)" folder AND a "Program Files" folder. Open the '''Program Files (x86)''' folder.
#Look for a '''Mozilla Firefox''' folder. If you find one, right-click it and select ''Delete'' and confirm that you want to move the folder to the Recycle Bin.
Now, go ahead and reinstall Firefox:
#Double-click the downloaded installation file and go through the steps of the installation wizard.
#Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Similar Messages
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How do you show reply, forward, and delete options in received email on IPhone 4
How do you show reply, forward, and delete options in received email on Iphone 4
What IOS are you running on the phone?
When you open an email, at the bottom of the screen you should see a tool bar of icons. The curved back arrow will bring you to either forward or reply an email. The little trash can will let you delete an email.
Are you not seeing the tool bar? -
Used to be able to log on to AOL, but unable to now, completely different set up.
I used to be able to click on aol.com and it would come up and had the sign in and password
box but now unable to and a completely different set up for aol, which I can get on IE or Google
Chrome.Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you. -
I have read the help info, but I can't find how to change the default email address, to the one that is my adobe I'd?
Adobe Reader for iOS doesn't set the default email address when you email a PDF.
It's found in the Settings app:
Settings > Mail, Contacts, Calendars > Mail > Default Account -
The problem is with the new operating system and sending photo via email when used in my iPad.
From photo I selected 3 photos to send via email. I choose the upload key and choose to send by email. Typing text on the email is very slow. This is solved by saving the email as a draft and opening the email again from mail.
Can you amend he system to allow emails to be sent from photo as previously.Have you tried restarting or resetting your iPad?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPad shuts down, then press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). Ignore the "Slide to power off" -
I bought an iphone from ebay however it is locked and i only have the email address but they wont reply to me. What can i do??
If the seller will not respond, contact Ebay and report the fraud. The device is most likely stolen.
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I created a Group and put in all names and email addresses but cannot get the group to appear in an outgoing email message. What am I doing wrong?
This may help.
Can't connect to the iTunes Store
What happens whenyou try to connect? Error messages? -
I recently upgraded computer to Windows 7. When I open itunes I am able to see my music library, but unable to play. Gives an error message of "Could not be found". How do I retrieve my library contents?
Hello ehoff5,
I would be concerned too if I was not able to play my music in iTunes. It sounds like the music files may be in a location that iTunes is not expecting. I recommend reviewing the following articles to locate you music files on your computer:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My email on my iPhone 4 doesn't notify me of a new email until I actually go into my mail. My wife's iPhone 4 shows her on the home screen with a red number on the icon. Why is this?
You don't have push enabled. Go into your settings and enable it, however many people will want to advise you that doing so will reduce your battery life.
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Hi There
for the last few days I can log into icloud via icloud.com on my pc but I can't action anything.
I can see the emails but cannot view them. I cannot compose a new email.. I don't know if this is icloud or my pc?
Its working fine when I access on my iphone.
many thanks
CherryJust realised its fine through internet explorer but its Mozilla.. so assuming an issue with my browser?
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I have a MSN email address but using a Mac; recently I cannot access my man email account; have I been hacked and what should I do? Thanks
simply telling us you can't access your email really tells us nothing. more details please.
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I had itunes years ago but the email address associated with this is not longer in use. Is there anyway to updating and transferring all music and data to a new email address?
Hello Graceevelyn23,
Thanks for the question, and welcome to Apple Support Communities. You can update the primary email address that is used for your Apple ID:
Apple ID: Changing the email address you use for your Apple ID
http://support.apple.com/kb/HT5621
Thanks,
Matt M. -
Today I deleted a gmail account using my computer. I also added a new work gmail address. Now I want to sync my phone and tablet with the new email address. I've looked all over and can't find out how to do it.
PegHi there T&P63385!
Look no further! I have the answer for you! You can add a new email account to your android device by following these steps: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=31401
Now I do want to let you know that your phone has a "main" gmail account. If this "main" gmail account was the one you deleted it may be best that you reset your phone and activate it to your new gmail address.
The reason I recommend doing this is all of your purchased application information is also tied to your gmail.
Ensure your personal information is backed up (contacts, pictures, etc) and follow these steps to Hard Reset your phone:http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=31308
Let me know if you have any other questions!
Thanks,
MelissaM_VZW
Follow us on Twitter @vzwsupport -
My wife has an ipad2 which is synced to my ipad (on snow leopard).
When she opens an email it opens it on the imac, and when she deletes an email it deletes it from the imac, whether it has already been opened on the imac or nt.
This is very frutrating and annoying.
Any ideas?It is hardly Apple's fault that Epson can't/won't update their driver, but at least Epson suggest that you use the Gutenprint driver, which in any case is far better that what Epson offer.
You can get it here:
http://gimp-print.sourceforge.net/
You can download the latest version from here:
http://sourceforge.net/projects/gimp-print/
Have you downloaded the recent Apple update to Epson drivers?
http://support.apple.com/kb/DL1398 -
I have been trying to download adobe reader several times I have tried to click run and save the adobe reader installer box pops up with a blank black screen. I have browser IE 11
Try using the offline installer from http://get.adobe.com/reader/enterprise/
[topic moved to Adobe Reader forum]
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