I am an iPad novice and whilst I have managed to set up my personal email, I have having trouble with my business email in that I can receive emails, but am unable to send and the message says 'this email address has been rejected by server'

I am an iPad novice and whilst I have managed to set up my hotmail account on the iPad - I ham having trouble with my business email (I can receive emails, but cannot send and it says' email rejected by server'

That sounds like a settings issue to me. Check with your IT depatment to make sure you have it configured properly.

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Is there something you can do. I am also having trouble with a document I downloaded that I can only access through adobe. It can not be saved, and I can not email it without losing the information, so I signed up for esign, and this is not working becaus

is there anyone who can help

Hello Shannanc16863471,
How exactly are you sending the document? Are you using Adobe reader to fill and email it? If yes, then can you confirm the version of Adobe Reader you are using?
-Rijul

I am trying to change my Apple ID. Try to do this I keep getting an error message saying 'This email address is designated as your rescue email address and cannot be used as your Apple ID or Primary email address. Please choose another.' The email address

I am trying to change my Apple ID. Try to do this I keep getting an error message saying ‘This email address is designated as your rescue email address and cannot be used as your Apple ID or Primary email address. Please choose another.’ The email address that I want to use did use to be my recovery email but I have changed it, so that address is no lonegr associated with my account. I do not understand why I cannot use it as my Apple ID now. Can anyone help?

Contact iTunes customer support for assistance.

I've got a new computer and when i plug in my ipod, the message says this ipod has a different itunes library do you want to delete it and use this new library/ you will loose all content. I want one itunes account but can't figure out how.

i've got a new computer and when i plug in my ipod, the message says this ipod is synced with another itunes account. do you want to erace the contents and set up with this itunes. i want one account only but don't want to loose my ipod contents. tried uninstalling itunes and redoing get the same message.

Copy everything from your old computer, or your backup copy of your old computer, to your new one.

My ipad is disabled and I updated it, then the apple id and password were required I entered it but the itunes says this email cannot be used to unlock this ipad. So what can I do? anybody help me please.

My ipad is disabled and I updated it, then the apple id and password were required I entered it but the itunes says this email cannot be used to unlock this ipad. So what can I do? anybody help me please.

is it the ipad that is disable or your Apple ID?
This article contains instructions on what to do if have forgotten your passcode or your device is disabled:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Contacting apple id support
http://www.apple.com/support/appleid/contact/

Message pops up when watching videos on my iPad the message says "this content is not authorized

I get a message when watching videos on my iPad the message says "this content is not authorized and that I bought a season of a tv show and some episodes downloaded only because I didn't have enough space on my iPad to download the rest and I tried viewing that tv show on my iPad and that's when the message came up and with the movie as well

Couple of questions
Have you backed up to this computer before?
Are those apps part of family sharing?

I just traded in my iPhone 4S for Samsung Galaxy 4S, still have iPad. Some of my iPhone contacts are unable to send me a txt that I can receive. But NOT all of my iPhone contacts. I have had them change their settings for my ph number to NOT say iPhone.

I just traded in my iPhone 4S for Samsung Galaxy 4S, still have iPad. Some of my iPhone contacts are unable to send me a txt that I can receive. But NOT all of my iPhone contacts. I have had them change their settings for my ph number to NOT say iPhone. Txt msg is disabled on iPad. I have no idea what to do. I called the support line that I Pay $9.99 a month for. They told me to delete my iTunes account. Will I lose all my pics on my ipad? I have no music download. I'm getting ****** at this whole thing. And it allllllll started with apples update to the ios7.... I HATED IT. Help.

What your iPhone using friends label your phone number in their contacts is irrelevant. I don't know who you pay $9.99 a month to but it's not Apple. You can't disable text messaging on your iPad as it is not capable of SMS.
Do you still have the iPhone? If so, log out of iMessage on the iPhone.
Try this:
Go to: https://supportprofile.apple.com/MySupportProfile.do
Log in if not already logged in.
Click on "Edit Products"
Click on the "X" to the right of the product.
Click "Unregister"
Also, try changing the password on your iTunes account.

TS3988 My icloud account is not verifying it says check my mail witch I have done and I get a message say your iPhone for has been used to set up and Icloud account but still can not use the icloud can anybody help me.

My icloud account is not verifying it says check my mail witch I have done and I get a message say your iPhone for has been used to set up and Icloud account but still can not use the icloud can anybody help me.

Be sure you are checking the email account that you used to set up the Apple ID you used to create the iCloud account. Also, be sure to check your spam/junk folder as well as your inbox. The email you should receive looks like the image below. When you get it, click the Verify Now link.
If it still isn't there, try going to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right look for a link to resend the verification email.

I can't install the new itunes after downloading the message says "this saftware requires mac OSX 10.6.8 or later. I have a new iphone 5 that I can't use until I update my itunes. What do I do?

I can't install the new itunes after downloading the message says "this saftware requires mac OSX 10.6.8 or later" I have a new iphone 5 that I can't use until I update my itunes. What do I do?

You will need to Upgrade to Snow Leopard to get a Compatible version of iTunes to Sync your Device.
Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...

TS3899 My ipad was working fine but if I go to send an email, a note pops up that my email address has been rejected by the server, what does that mean?

Hi, my Ipad was working fine but if I try to send an email, a note pops up that my email address has been rejected by the server, what does this mean? I am still receiving emails and can access websites through Safari.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

TS2446 I just got my Ipad and I can not download apps. I get a message saying my Apple ID has been disabled. I have reset my password, I can access itunes and icloud but still can not download apps. Can someone please tell me how to get my ID activated

I just got my Ipad and I can not download apps. I get a message saying my Apple ID has been disabled. I have reset my password, I can access itunes and icloud but still can not download apps. Can someone please tell me how to get my ID activated? TY

Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it

I need to enable my password to make purchases from I tunes. It was disabled because I entered it incorrectly too many times.I reset it but that didn't help. The message is "your apple ID has been disabled". Customer support will only help if I pay $29.00

I need to enable my password. It was disabled due to too many wrong entries. I reset it several times and I can log on to my account info but can't make purchases. The message is " your Apple ID has been disabled" Apple support will only help if I pay $29.00. Help!

Hi David , Contact your bank they may have disabled your credit/ debit card because of an unusual amount of small purchaches of APPS , ALBUMS etc....... Has your name been changed if so create a new Apple ID and RELAX. BANKS TREAT THIS AS FRAUD they may need you to confirm you purchased them APPS.
davidfrommohrsville wrote:
I need to enable my password. It was disabled due to too many wrong entries. I reset it several times and I can log on to my account info but can't make purchases. The message is " your Apple ID has been disabled" Apple support will only help if I pay $29.00. Help!
Jack
<Edited by Host>

I get a message saying my apple id has been disabled when i try to purchase a movie

I get a message saying "my apple Id has been disabled. I've tried changing password, other things that was suggested, but still won't let me
purchase a movie. I can go into my account and edit, but can't purchase? Any ideas?

Apple ID disabled
http://support.apple.com/kb/TS2446
If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

Everytime i try and open itunes is says "this short cut has been changed or moved, do you want to delete it?" well no, i just want my music!

The last few weeks my computer has been unable to complete the most recent update for itunes and when i tried opening it today i keep getting this stupid error message. I am not computer "smart" but have tried several things and can not get to work. Are all my songs gone, what about my gift card with a remaining balance? HELP

Hello Julie,
Your songs and iTunes balance are fine, they are not influenced by the iTunes applications or any issues it may have. The message you are experiencing indicates the folder where iTunes is saved has changed, or no longer exists. Since you are using a shortcut (a link to where the application iTunes is installed) and you're getting this message, it means the iTunes application is not where it used to be located.
I would suggest trying to reinstall iTunes from www.apple.com/itunes and let us know if you encounter any errors messages.

HT5622 Why is there a message saying, "This Apple ID has not yet been used in the itunes store"

Why is there a message saying that my apple id has not yet been used in the itunes store? i just registered

Hi midanjm,
This prompt is usually displayed when your Apple ID needs to be configured for purchases. We'll need to run through the additional steps to setup your country, and payment information. See Step 10 and above on this resource (For iPhone, iPad, or iPod touch):
iTunes: How to set up an Apple ID within iTunes
http://support.apple.com/kb/HT2731
Tip: If you are trying to create an account using an existing Apple ID, like your iCloud email address, you will receive a prompt telling you that your email address is already an Apple ID. Simply tap Continue, and then tap Use Existing Account on the following screen.
- Next, you'll be required to enter your billing information. To choose a different Credit Card type, tap one of the available options, and then tap Done. You will not be charged until you make a purchase.
- Once you've filled out all of the fields for your billing information, tap Next.
For additional information:
Using an existing Apple ID with the iTunes Store and Mac App Store
http://support.apple.com/kb/HT2589
Thanks,
Matt M.

I am an iPad novice and whilst I have managed to set up my personal email, I have having trouble with my business email in that I can receive emails, but am unable to send and the message says 'this email address has been rejected by server'

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