I am an old customer and I still haven't got the final bill yet.

I am an old customer and I still haven't got the final bill yet. I called Verizon several times but they were not helpful. They said they will send but it has been more than 10days. Is there any way I can get the final bill (PDF) via email?

After 5calls and 1 Verizon store visit, I was able to get the final bill. It was crazy complicated annoying since it seems they didn't want to care about old customer. Some representatives just hung up the call when I asked more about the detail. I think I made really good choice I escaped from their service after I had been with them over 10 years.

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