I am applying an update and it seems to not be connecting to the update server. it just keeps thinking....

So an update popped up, I hit yes and then it said it recommended that I apply the update as soon as possible. I hit the apply button and now its just the window saying connecting to the update server with the green bar..... but its been that way for the last 15 min now making me believe something is not working properly.

See:
* http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder.
You may need to delete active-update.xml and updates.xml as well if present.
Vista and Window 7:
C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)
If you have problems with updating then easiest is to download the full version and uninstall the currently installed version.
You may need to remove the Firefox program folder to do a clean install of the new version.
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

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Trying to run an install to update to Firefox 3.6.16 but Software Update is not making any apparent progress past "Connecting to the update server". Just keeps running... Is this a problem or does the update just take a really long time?

My computer's current version of Firefox is 3.6.13; clicked on Software Update and received an "strong suggestion" to download the newest version 3.6.16. Clicked to update and now "Downloading Update" has been showing "Connecting to the update server..." for 10+ minutes.

* Download a new copy of the Firefox program.
* Firefox 3.6: http://www.mozilla.com/en-US/firefox/all-older.html
* Firefox 4.0: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

Says i am connected to the internet,but Google just keeps loading and not give me access to google

says i am connected to the internet,try to go to google but just keeps loading the page without giving me accessto google

Hello @laidbacklady,
I have read your post on how you are not able to access the Internet, and that the web browser keeps loading up. Are you using Internet Explorer, Google Chrome or FireFox? Does this issue occur when you use a different browser? Are you able to connect to the Internet using a different computer? Are you connecting your computer to a wireless or wired network? I would be happy to help you, but first I would encourage you to post your product number for your computer. Below is a is an HP Support document that will demonstrate how to find your computer's product number.
How Do I Find My Model Number or Product Number?
Please re-post with the necessary information, this way I will be able to research this further for you. I look forward to your reply!
Cheers!
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.

Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.

Hi Tech5Apple,
Thanks for visiting Apple Support Communities.
If you continue to see unexpected behavior when accessing the iTunes Store, the troubleshooting steps in this article can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
Jeremy

TS1967 My computer failed and the main drive had to be formatted but all my music was on a separate internal hard drive. So I downloaded the latest iTunes , problem is it has found all my songs but seems to not recognize half of the album data, half of th

My computer failed and the main drive had to be formatted but all my music was on a separate internal hard drive. So I downloaded the latest iTunes , problem is it has found all my songs but seems to not recognize half of the album data, half of the artists, all of the dates and all ratings data.
I had a large part of it backed up on DVD's but it does not want to recognise them either?
Any tips?

Hey briannagrace96,
Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
Try the iPod troubleshooting assistant:
If you have not already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below to continue troubleshooting your issue.
Restart the iPod Service
Restart the Apple Mobile Device Service
Empty your Temp directory and restart
Verify that the Apple Mobile Device USB Driver is installed
Change your iPod's drive letter
Remove and reinstall iTunes
Disable conflicting System Services and Startup Items
Update, Reconfigure, Disable, or Remove Security Software
Deleting damaged or incorrect registry keys
Take care,
David

I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore.Nothing will load unter the features or charts tab. Any Suggestions?

I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore. Nothing will load unter the features or charts tab so i cant download any apps. Purchased and updates tab loads fine. Any suggestions?

You would get better response from the iTunes community forum.
Have a nice day!

After renaming my MAC hard drive, Acrobat, Illustrator and Bridge fail to launch. Acrobat returns the error message "An internal error occurred". I've checked this out and it seems related to user permissions. The version is Acrobat X. My machine has mult

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I resolved the issue.
The problem is indeed a permissions issue with the Adobe Application Support folder.
First, in MAC OS Lion the ~/Library/ folder is hidden by default. You must unhide it in order to proceed. (if it is already visible in your ~/User/ folder, proceed to Step 4.)
Next launch the Terminal application.
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Go to /Users/youruserid/Library/Application Support/Adobe
Get info on the ~/Adobe folder and reset your permissions to read/write and apply to all enclosed folders
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Is anyone having a problem with the new iPad (Gen. 3) not staying connected to the charger? It seems to ALWAYS get jiggled loose and no longer be charging. My iPad 1 has no issue but I can't browse Internet w/o new iPad unplugging. Horrible!

I notice that my new IPad (3rd generation) will not stay connected to the power cord at all, I'm not exagerating, if I plug it in and browse the Internet without fail it will become unplugged and I will have to push the plug back in (Ba-beep). Ive actually grown to despise that sound when you plug your iPhone or iPad in because it reminds me of how much money I spent on something that PHYSICALLY will not charge while I'm using it.
I know the problem with it holding a charge while in use, I get it, the screen is amazing and it takes a lot to run the display, however, it is unacceptable to me that I can't even keep the thing plugged in while I'm using it. I can not even leave it on my Cal King bed overnight because I will wake up in the morning to find that the plug has been jiggled loose in a corner, so it's still attached but not making a connection thus not being charged.
I love the 4GLTE from Verizon and I love the iPad, but I'm actually using my 1st generation IPad while I am at home so I can leave my new $900 iPad on a table to charge free of incident so I can use the 4G while I'm away from wifi during the day. I have been getting more upset about this because I can not even use the Griffin extended cord to charge the iPad and be far from the plug because only the original apple sync/charge cord will have a better shot at staying in. Absolutely none of my non apple cables will stay in the iPad 3 while having it in my hands.
The plug is at an angle, unlike the first iPad, not sure about the iPad 2. Please let me know if they have same issue.
If anyone else is having this problem with the Gen 3 iPad please let me know because I'm tempted to do something about it with apple and I'm hoping that I just for some reason have a bad cable receiver or something and maybe I can get a replacement and enjoy the iPad as I had expected to. There is no reason why I should be even using my first iPad and I have friends that want to buy it but I am not selling it because I'm unable to sell it because I can't handle the new iPad while it's plugged in, that is ridiculous if it's a common issue so please let me know!

Thanks for the swift reply, I have been looking online and a loose plug seems to be somewhat of an issue with many, I hope mine is actually a problem and not what others are experiencing. It's taken me this long to even reach out for the simple fact I HATE being a complainer but this is just horrible.
Do you have an iPad 3 as well? And is yours not experiencing any issues close to mine?
Thanks again!

I want to take my apple tv from my home in Canada and us it at the Cabin in the States, but can't seem to get it to set up in the states? It just keeps asking for time and date over and over.

We just bought apple tv for our home in Canada, we also want to use it at our Cabin in Montana. We have internet and can get netflix etc on the Macbook, but don't seem to be able to hook up the Apple TV, it just keeps asking for the Time and Date over and over. Anyone know what we are doing wrong?

Hi There,
Find this here:
https://discussions.apple.com/message/20125520#20125520
Problem lies with IOS 6.0
Restore back to IOS 5.1.1 and set the Location to US you will be ok.

TS1814 I am trying to update my Iphone 3 and when i get to the activation step after a few minutes it shows a message that says " Your iPhone could not be activated because the activation server is temporarily unavailable. Try conenecting your iPhone to i

I am trying to update my Iphone 3 and when i get to the activation step after a few minutes it shows a message that says " Your iPhone could not be activated because the activation server is temporarily unavailable. Try conenecting your iPhone to iTunes to activate it, or try again in a couple of minutes.
If the problem persist, contact apple support at apple.com/support
I been trying for a few times now and I keep getting the same message. How can i fix it? now my phone doesnt work.

These are the steps mentioned in the article iPhone: Troubleshooting activation issues
Perform the following steps if you receive one of the messages above:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to a known-good Wi-Fi network if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Apple for assistance.

Hi there, our mac has an IOS version 10.5.8 and i need to update it to 10.6.8 in order to update our itunes account....when i start softwear update it tells me that nothing needs to be updated and i also do not have access to the mac app store...How can i

Hi there, our mac has an IOS version 10.5.8 and i need to update it to 10.6.8 in order to update our itunes account....when i start softwear update it tells me that nothing needs to be updated and i also do not have access to the mac app store...How can i update my ios? thanks Matthijs

Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About This Mac". Write down what it says about "version"and report that here. Now continue to "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present).
If you have a PPC Mac you cannot sync your idevice without a newer computer. See the end of this post for options.
If it says you have an Intel Mac you can upgrade to Snow Leopard, but check system requirements first:
Snow Leopard 10.6 Technical Requirements - http://support.apple.com/kb/SP575
You can buy Snow Leopard at:
Snow Leopard disc source - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
After installing run the updater to 10.6.8, then upgrade iTunes.
Jan. 2014 post by Kappy on doing all this: https://discussions.apple.com/message/24599931
Options if you cannot upgrade: iTunes Store purchases can already be downloaded directly. Use iTunes Match to put non-Store music in iCloud, then download to your device from there. Backup your device directly to iCloud over a wireless connection. Photos can be downloaded from the Camera Roll using iPhoto or Image Capture.

I got a message that I should download an upgrade to Firefox 3.6.16. So I hit the download button and it said "Downloading the update" and "Connecting to the udate server". And it gets stuck there. How can I get past it?

I have an iMac OS 10.4. I downloaded Firefox a while ago and I had no real problems with it. Then I got this message that I should update Firefox to 3.6.16. So I hit the "Download" button and I get the "Software Update" which says "Downloading the update" with a progress bar and below it , it says "Connecting to the download server". But it gets stuck there. The progress bar has gone to the end of bar. How can I get hooked up to the Update server?

That is because that Firefox 3.6.x version has been released later than the Firefox 4 version.
If you have problems with updating then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

Both Chrome and Finder seemed to freeze, so I restarted the computer. When the restart finished, I was in recovery mode. How do I get back to my regular login screen?

Both Chrome and Finder seemed to freeze, so I restarted the computer. When the restart finished, I was in recovery mode. How do I get back to my regular login screen?
It starts up and asks for a language. After English, it goes to the OS X Utilities screen. I have gone to disk utility and verified the disks. They both say they are okay. If I click repair, it comes back with an error saying "Live file system repair is not supported." I just want my computer back to normal! Please help! I am still in Mavericks if it matters.

Do you have a backup? If so, in the Recovery Partition go to Disk Utility/Erase, select Mac OS Extended (Journaled), click Option GUID, and erase the disk. Then re-install the OS. Reboot and use Setup Assistant to recover your data.

I just downloaded an iphoto update and when I tried to share my photos was asked for email and password. I must have typed in the info wrong because I keep getting an error message. I don't see how to change the info to the correct mistake..

I just downloaded an iphoto update and when I tried to share my photos was asked for email and password. I must have typed in the info wrong because I keep getting an error message. I don't see how to change the info to the correct mistake..

I too added 2nd apple ID when I tried to get Free app from apple store just to get to NONE on the credit card needed. It said it sent confirmation email to my new apple ID email that I have to confirm. Problem is I can not get to the new apple ID email account. On my ipad it logs into my original email account and I see no where to log into another email account. If I go to my laptop, the new apple ID I created does not let me log into email where apple said it was sent to. It did not send to back up email account either.
Can I log into 2 email accounts on my ipad where it says mail at bottom?
Can I have 2 apple ids?
If I created a 2nd apple id to get to NONE on credit card needed, can't I log into it also on another laptop in gmail?
(won't let me)
If I used my original apple id I created when I got my new ipad, it will not let me get free app without credit card, there is no where it says NONE needed. I am too new to apple to start with credit cards etc until I get use to it.

HT4972 After update and restore i am getting a message like ,Your iphone could not be activated because the activation server is temporarily unavailable.also i am getting no service message

After update and restore i am getting a message like ,Your iphone could not be activated because the activation server is temporarily unavailable.also i am getting no service message and also connected to wifi

mine is and before what the other guy wrote, it said your iphone could not be activated because we could not reach the server

I am applying an update and it seems to not be connecting to the update server. it just keeps thinking....

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