I am at a loss .... I can't get my printer to do anything

Here is the scoop:
I have a HP OfficeJet Pro 8600.  I purchased and installed it in February 2012.  It worked fine (printer, scanner, copier) until about a week ago.  I did all of the troubleshooting I can think of, plus sent data to HP website requesting help.  After which I received a troubleshoot HP installation patch.  I stepped through all 7 items on the patch today and still can't use my printer.  I then deleted the printer setup and driver software - then reloading them but that did nothing.  The printer can be seen on the wireless network and so can the laptop (same ip network) but I can't print or scan from the 8600.   Key components:
HP Pavilion DV6 Notebook
HP OfficeJet Pro 8600
Windows 7 64bit
Verizon Fios
If anyone can help, I am open to suggestions. 
Marybeth

UPDATE:  I figured out the issue!!!  There was a disconnect between the eprint account and the printer.  On the printer side it showed an error connecting to the internet.  The printer stated to update the firmware.  I reset the printer to the factory default settings then reconnected the printer to the HP eprinting website.  Everything is working fine now. 
Just an FYI should anyone else run into a similar situation .... factory default settings is another option to consider. 
Life is good!

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