I am at attorney in Floride and am the proud owner of adobe acrobat 7 standard (necesssary in Florida to file legal papers with the courts). My computer went belly up and I am attempting to restore it to its prior state. I cannot get it to activate my p

I am at attorney in Floride and am the proud owner of adobe acrobat 7 standard (necessary in Florida to file legal papers with the courts). My computer went belly up and I am attempting to restore it to its prior state. I cannot get it to activate my product. I realize you have quit supporting acrobat 7, however, I need it. How do I get it activated. I have tried by web and phone (which says you have quit the phone activation). how do I get it activated. I have downloaded the CS2 product from creative cloud to no avail. What do I do? Ida Roberts

Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Mylenium

Similar Messages

I purchased Adobe Acrobat Standard V11 on one user account on one pc. I want to remove this software and re-install it on another user account on the same pc. Will this use an extra licence? I understand this product comes with 2 licences but am hoping

I purchased Adobe Acrobat Standard V11 on one user account on one pc.
I want to remove this software and re-install it on another user account on the same pc.
Will this use an extra licence?
I understand this product comes with 2 licences but am hoping to retain the extra for another pc.

My experience (limited) has been to expect it to be installed automatically for all users.
What seems to be missing on the new user account?

I am on a Windows 7 OS attempting to reduce pdf size with my Adobe Acrobat Standard XI & Pro. The application keeps timing out and at the Subsetting embedded fonts portion and the application gives "Adobe Acrobat has stopped working" and then closes. T

I am on a Windows 7 OS attempting to reduce pdf size with my Adobe Acrobat Standard XI & Pro. The application keeps timing out and at the Subsetting embedded fonts portion and the application gives "Adobe Acrobat has stopped working" and then closes. The document is 275 pages. Is there something I can do to stop this?

Hi Ricci,
Since when are you facing this issue? Did you tried system restore to a date before this problem occured.
Does acrobat stop working when you open this specific pdf file or with any pdf file that you open?
Regards,
Rahul

HT1338 Attempt to install Mountain Lion has highlighted need for internal disk repair. Even after "repair" ML still says disk is damaged. Attempt to restore from Time Machine back-up failed - cannot 'see' internal HD to restore to. Help!

Attempt to install Mountain Lion has highlighted need for internal disk repair. Even after "repair" ML still says disk is damaged. Attempt to restore from Time Machine back-up failed - cannot 'see' internal HD to restore to. Help! Has attempt to install ML caused these problems or just highlighted existing need to Repair Disk? Even so, why can back-up from Time Machine not see the internal drive to restore to?

Csound1, William & Sig .... thanks for taking the trouble to reply. I fear you are right - I'll need a new disk. I'm booked in at the Apple Genius Bar in Bordeaux, France on Wed ... quite a challenge as my French isn't great! The current internal disk is 500gb, does anyone know whether I can upgrade my 21.5" iMac (circa Oct-2009 vintage) to a larger size internal disk, 1Tb or even 2Tb? I already have one external 2Tb drive and another one on order (I have masses of media stored and more planned as I've just taken up photography). Seems a bit of a pain managing with only 500gb internal storage. OR, can you advise me on how I can store all my photos on my new 2Tb external drive - I can't seem to figure out how to set the path for iPhoto to see them (I can't even figure out where they are stored right now!). Same with iTunes, how do I set the default storage to the external drive (I moved everything manually and then imported them all from the new drive - it worked but seemed very convoluted). Any advice on how to manage multiple drives gratefully received. And thanks again for previous replies.

My iPhone 3GS 16gb, is stuck in restore mode, downloaded and tried to do a restore multiple times. Keep getting an error The iPhone "iPhone" could not be restored. Unknown error occured (-1). Cannot get it out of restore mode, keeps rebooting!

My iPhone 3GS 16gb, is stuck in restore mode, downloaded and tried to do a restore multiple times. Keep getting an error The iPhone "iPhone" could not be restored. Unknown error occured (-1). Cannot get it out of restore mode, keeps rebooting!
I have tried to hold the "home" and "power" button to reboot
I have tried powering it off
I have tried, to unplug the cable, hold the "home" button and then plug it in.
Can't check the SN or warranty, cause it is stuck in restore mode.
Is the hard drive gone? Should there be something replaced.

http://support.apple.com/kb/TS3694#error1
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
Usually this is caused by your antivirus or firewall blocking iTunes access to the Internet. It can also occur if the phone is jailbroken or if the computer you are using was ever used to jailbreak an iDevice.

While attempting to download Adobe Pro and got this message: Adobe Acrobat is not currently available for your language or platform. For a list of supported platforms and languages, click here.

After purchasing Adoce Pro and while attempting to download Adobe Pro I got this message: Adobe Acrobat is not currently available for your language or platform. For a list of supported platforms and languages, click here.

Vista is not supported for Acrobat XI or Acrobat DC, even if you can ignore the requirements and force the trial to install. Adobe don't test it on Vista, so they can't and won't support it.

Hi. I have a Dell PC running Windows 7 64 bit. I have the latest version of Adobe Reader, It worked yesterday. Today I have job training to do that is due tomorrow morning and I can't open PDF files. I have to open a guide and read it and take a test

Hi. I have a Dell PC running Windows 7 64 bit. I have the latest version of Adobe Reader, It worked yesterday. Today I have job training to do that is due tomorrow morning and I can't open PDF files. I have to open a guide and read it and take a test tomorrow. I have deleted and reinstalled the application. I have rebooted. I have made sure my PDF's are associated with the program. Every PDF on my computer won't open and I get the same error message. It simply says Attempt to access invalid address. How can I fix this? Thanks.

Hi Don,
I have seen this issue fixed for some users by modifying the following registry key:
The key is "HKLM\System\CurrentControlSet\Control\Session Manager\Memory Management" MoveImages
Set the key to 1 instead of 0 then reboot the machine.
In case you still face the issue try the following registry key change:
The only thing you have to do is rename the following key at the REGEDIT, and everything will be fine !!
BEFORE:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.exe
AFTER:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.old
Note: Please take a backup of the registry before attempting this change.
Regards,
Rave

After upgrading to ios6 my iphone will not open .xls files in emails with the default viewer. Is there a fix for this? The same emailed .xls files still open on my ipad using ios5 while viewing email like they did on my iphone prior to upgrading.

After upgrading to ios6 my iphone will not open .xls files in emails with the default viewer. Is there a fix for this? The same emailed .xls files still open on my ipad using ios5 while viewing email like they did on my iphone prior to upgrading. I have no special software like numbers or anything else installed on either device. Just using the default viewer provided by apple for viewing email.

The attachment is an .xls excel 97-2003 spreadsheet. I viewed the file in the email and did not edit it with any software. I can forward the file to anyone that is may want to check it out to see if they can help me. I was wondering if there was some way of forcing another ios6 install on my phone and maybe that would solve it.
Is there anyone out there that is viewing .xls files in email using ios6 w/o any other software installed like numbers or any other add ons? I am not upgrading my ipad from ios5 to ios6 so I can still continue to view the emails on my ipad. Is there an email viewer .xls plug-in that will be availablle in the next ios6 update?

I purchased I movie on Feb.15th 2014, and now when I go to update it, it's showing the apple i.d. of the previous owner of this laptop from two years ago. I can't update it on my computer? Help?

I purchased I movie on Feb.15th 2014, and now when I go to update it, it's showing the apple i.d. of the previous owner of this laptop from two years ago. I can't update it on my computer? Help?

If the tech didn't erase the Mac as I stated above, he hasn't properly prepared your Mac for a second hand owner. Nothing less that erasing the HDD and returning the Mac to the shipping version of OS X so you may set up the Mac as a new Mac will suffice. All Macs since the introduction of OS X lion have shipped with iLife apps from the Mac App Store installed for free. Prior to Lion, they shipped with the boxed version of the apps.

I am unable to download Adobe Acrobat Standard from the cloud says the "Adobe Acrobat is not currently available for your language or platform." I am running Vista and using Chrome

I just subscribed to Adobe Acrobat Standard from the cloud. I am running microsoft Vista and Google Chrome browser. I get the error message Adobe Acrobat is not currently available for your language or platform. For a list of supported platforms and languages: and I believe I meet the Vista requirements. How do I resolve this issue?

LorettaKallen are you trying to install Adobe Acrobat Standard 11 utilizing the Adobe Application Manager? Do you receive the same error message if you use Internet Explorer or Firefox?

Can you please put me in touch with the support for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.

Can you please put me in touch with the support for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.
I have had to erase my disk since then with trouble with Apple Store not recognising my machine and the reload from Time Machine has given complications . Can you please cancel my trial and return my Trial money.

If you paid for what you used then it was not a trial.
Look thru the following links and use the chat option if required for your situation:
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.adobe.com/thread/1703848
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I have a MacBook Pro 15.4" 2.53GHz Core 2 Duo (A1286) - Mid 2009 MC118LL/A and I think the MATSHITA DVD-R UJ-868 is going out. Should I replace it with the exact same drive or is there a better one that is compatible?

I have a MacBook Pro 15.4" 2.53GHz Core 2 Duo (A1286) - Mid 2009 MC118LL/A and I think the MATSHITA DVD-R UJ-868 is going out. Should I replace it with the exact same drive or is there a better one that is compatible?

I went to my local Apple store last weekend with a similar issue on my 2007 C2D MBP and they quoted me a price of around £60 (excluding VAT) to replace the optical drive. That's about the same price as the external optical drive a bought for my RMBP.
Alternatively you could just buy a 3rd party external drive if you want to save cash but note that the external Apple superdrive is not compatible with MacBooks with built in optical drives.

I need to configure Acrobat to display PDF files in Safari, but I have a lot of troubles to do it.I have OX S yosemite, I unistalled adobe acrobat, I closed safary and I installed the new version of adobe acrobat.

Dear everyone
I need to configure Acrobat to display PDF files in Safari, but I have a lot of troubles to do it.
I read a european commission document explaining that
http://ec.europa.eu/research/participants/data/support/sep_usermanual.pdf
If Safari does not display pdf forms in the browser window, uninstall all older versions of Adobe Reader and download the most recent one. First close Safari and then install Reader. Launch Safari and you ought to be able to open the pdf files inside the Safari window. If you install Adobe Reader 10.1.x without first closing Safari, Safari will not display the pdf file inside its browser window until it is re-launched. For further help, please see http://helpx.adobe.com/acrobat/kb/troubleshoot-safari-plug-acrobat-x.html
I have OX S yosemite, I unistalled adobe acrobat, I closed safary and I installed the new version of adobe acrobat
but when I open a web page that I need to allow me to display and modify PDF files it is not working.
I checked the following web page
Troubleshoot Safari plug-in | Acrobat X, Reader X
that is recommending the following:
The AdobePDFViewer plug-in is used to display PDF files in Safari using Acrobat and Reader.
This plug-in is installed as part of the Acrobat X or Reader X installation. The location of this plug-in is:
/Library/Internet Plug-ins/AdobePDFViewer.plugin
but after the new installation with this folder is completely empty and I am still
unable to open these pdf.
Does anybody knows anything else I can do?
Best regards
Ramon

Moving this discussion to the Adobe Reader forum.

I purchased a used 2008 iMac. And although the previous owner said he deleted all of his information his iCloud account is still the primary. I don't have a clue about what to do about it. I signed him out and logged in with my info, but still no go.

I purchased a used 2008 iMac. And although the previous owner said he deleted all of his information, his iCloud account is still the primary. I don't have a clue about what to do about it. I signed him out and logged in with my info, but still no go. Is there any way to eliminate his iCloud account and make mine the primary without rebooting it back to factory settings? There was an update, I believe, that I couldn't install because i didn't have his password that is what made me aware that his acct. was still active. I don't know what to do. Any help is greatly appreciated. Thank you.

Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
          OS X 10.7 or later was installed by the previous owner
          The startup volume was encrypted with FileVault
          You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

I try to export my Imovie and I always get the error code"Unable to prepare project for publishing...File already open with write permission" it even does it when I am just trying to export to my external hard drive to save the file

I try to export my Imovie and I always get the error code"Unable to prepare project for publishing...File already open with write permission" it even does it when I am just trying to export to my external hard drive to save the file

Thanks!!! I had same error (with -49) and the mac had an external hard drive attached.. and it was doing a backup. Stopped, disconnected and the project exported!

I am at attorney in Floride and am the proud owner of adobe acrobat 7 standard (necesssary in Florida to file legal papers with the courts). My computer went belly up and I am attempting to restore it to its prior state. I cannot get it to activate my p

Similar Messages

Maybe you are looking for