I am attempting to connect my Canon Pixma MG5220 printer/copier/scanner to my MacBook Pro OS 10.6.8.  After loading software from Canon and attempting to print, I get the following message: NT_STATUS_ACCESS_DENIED.  What can I do to fix this?

I just purchased and installed a Canon Pixma MG5220 printer/copier/scanner to my PC desktop with Windows XP.  It works fine.  It has been successfully installed on my network and I am able to use it with my laptop running VISTA.  However, I am trying to connect it to my MacBook Pro OS 10.6.8 and I am not having much luck.  I can see it as one of the printer choices when attempting to print; however, I get the following message:
NT_STATUS_ACCESS_DENIED
I have been searching for answers, but nothing seems to work yet.  Does anyone have any suggestions?
Thanks.

Let me understand:
- you have purchased named canon, which is conencted to your PC running windows xp
- downloaded driver for win xp, and canon works fine
- canon is connected to that PC via USB
- that Canon is also activated as network printer, by allowing print sharing in windows; how did you set that option?
- now, you are in Mac OS x 10.6.8, downloaded Canon driver for Mac OS X, installed it, detected printer on the network, printer was installed; was it detected as attached to that PC running win XP? or not?
or you set canon by being connected to your mac directly via USB?
Now, there are some questions you should answer as some details are missing, and your initial text is not clear. Can you print if Canon is connected directly to your mac? did you try that? if not, do it before answering.

Similar Messages

Maybe you are looking for