I am attempting to restore from icloud on new 5c from old 5c and has taken 4 days locked, plugged in, and connected to secure good internet, but still not finished. What can I do?

I have already cleared the content and settings from the phone twice and tried to start completely from scratch.
I also already tried backing up the phone onto my computer then restoring then using the computer back up via USB connection.
In addition, my phone displays as almost full (its an 8G) yet I have 4 songs (8.2MB), no books, 48 apps (1.98GB) - which seems like a lot of space used for apps, 96 photos (84.6MB), Documents&Data (917MB) and that's it! It just has a huge section that displays as "other" (1.62 GB) then 780.2 free.
I'm OBVIOUSLY not a tech person, but it seems like having some apps and 4 songs and 90 photos shouldn't mean your phone is so full I had to erase all the content just to do the software update for it to allow me to back it up! What is the issue there? Those numbers don't seem like they add up to anything near 8GB, but again I'm sure I'm missing something.
Any help is appreciated. My other phone was exactly the same one and I had no such problems so perhaps this one is just faulty?

Error 3 or 1669
Is your phone jailbroken?
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
Check for outdated or modified software
Related errors: 1015, “The required resource can't be found.”You might see these error messages if any of these are true:
Your device has a beta version of iOS.
You're trying to install an earlier version of iOS (downgrading).
Your device has unauthorized modifications to iOS, also called "jailbreaking."
Use recovery mode to restore your device to the latest version of iOS.

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