I am attending an on-line webinar i 1-hour.  Their site requires Adobe Connect Add-in.  I have installed this, however their site it cannot find it.  Please advise

I am attending an on-line webinar  1-hour.  Their site requires Adobe Connect Add-in.  I have installed this, however their site it cannot find it.  Please advise

The add-in should only be required if you are sharing your screen or uploading PPTX content.
Are you having trouble with the room loading? Can you explain/show the issue you are having?

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