I am automatically charged for group video calling...

i am extremly pissed off at skype people
at one time i had used a confrence calling feature for which they charge like a montly fee -
how can cancel this - now everytime i add $10 to my account they deduct ~$9 right away for this group video cofrencing feature that i don't use. there seems to be no way in hell you can either contact the customer support or even send them an email. i have been robbed. and i am extremly upset right now - their stupid help page loops to same freaking FAQs only - please help ---- aghhhhhh!!!!

Hi, samijo, and welcome to the Community,
If you cannot cancel the subscription within your account information, you must contact Skype Customer Service for assistance. Start with signing on to the website - the link appears at the top right corner of the page. This will afford you the most number of support options from which to choose.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service As you know you wish to contact Customer Service, skip past Step 2 of the instruction (this is where the FAQ articles mentioned in the post, above, are presented) and proceed to Step 3, Continue Support Request.
Regards,
Elaine
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Why does Skype charge for group video calls?

Yes, this is a rant.
Yes, I hold little hope of receiving a meaningful response.
These being said, I hope that if more people point out the absurdity of charging for a feature currently freely available from a major competitor (one would hope Goggle shows as such on Skype's radar?), who knows, Somebody at Microsoft/Skype will slap they forehead at the sudden realization that they are losing market share that will be very hard (if not impossible) to regain.
I can already hear the arguments against making this (and other features, such as US/Canada calls) free going on incessantly about lost revenue and the next quarter results - I've used to work for a behemoth and that's how they die: never considering loss of customer good will, bad reputation and the resulting inevitable mass migration to competitor's solution in response to the company's obvious ineptitude. It never seems to dawn on them that losing some revenue now means living to fight another day.
Oh well, the battle between the giants was interesting to watch - until I've realized that one of the giants is blind.
Oh, and BTW:
I had to write this message a second time - IE11 crashed when I tried to preview the first iteration. Microsoft FTW! (yes, that was sarcastic - I am now making a copy of the entire post before submitting, just in case)
Also, your spellchecker flags Skype as an error - I guess the spellchecker is on to something.
End of rant/ Going to (video - sic) hangout with my friends

Strange that nobody has reply to this topic as
I TOO HAVE THE SAME QUESTION as at July 2013
(one year after first posting) ANY READON for being charges on UNANSWERED CALLS????

Is premium still needed for group video calls?

Hello, i remember needing Premium to be able to make a group video call. But I dont find this inforamation anymore and I even dont find how to subscribe to Premium. What is the situation today? Thanks a lot.

Group video calls have been free since the end of April 2014. No type of subscription is required. http://blogs.skype.com/2014/04/28/skype-loves-bringing-groups-together-with-free-group-video-calling/

Skype Charges for Received Video Calls

Under Skype's current payment plan policy is there a charge to a Skype receiver of a video call?

Just wanted to post a more current reply. After spending some time today in online chat with VZ support, and having the rep tell me that incoming international calls ARE charged for roaming, and me persisting to get the correct answer ... she checked with global support and DID confirm Grothka's answer: that is, if the VZ customer is in the US and receives an international call, they are ONLY charged minutes; no additional fees.

Can't access camera for group video calls

I seem to be unable to access the camera function for video conferencing. I have a windows 8 , 64 bit operating system and I am wondering if there is a specific thing that needs to be addressed. Even when I close out ecery other program open and reboot the PC, it says that it cannot access it even though as far as I know it is not being accessed by any other program. Any suggestions?

The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

Group Video Calling for Skype TV

Hi,
I just purchased a Panasonic LED with the Skype Webcam plus bought a Skype Premium account for group video calling but cannot figure out how to set up a group video call. Can someone assist? Normal 1 to 1 works fine.
Does the Skype TV app have the ability to group video call? If not, will there be an update coming out as its pretty useless to me unless we have this feature. So if there is an update coming out do we know time frames?
thanks
mark

Hi
We are exploring all the technical options for making Group Video Calling available on TVs. Most of these options, to be honest, will need an updated TV with a faster processor and more memory. However, there are some alternative options we are also exploring which could potentially support Group Calling on the current generation of TVs.

Re: Skype Premium after Free Group Video Calls

I agree. I did not see any SKYPE email notice that the premium was being discontinued. I now Skype primarily from my iPad and over the past year I couldn't use the premium service. So this has been a waste. There is no way to contact SKYPE, so I will have to contact my credit card company and dispute the charge.

Hello,
Your Unlimited UK Subscription has been changed to Unlimited World at no additional cost to you which means that, instead of just being able to call UK you can now call to 60+ countries worldwide. Skype Premium is still there for Group Video Calls (GVC).
Everyone has had their individual country/regional Subscriptions changed to Unlimited World at no additional cost. Skype recognized that more and more people wished to call to more and more countries and this change enables them to do so without additional Subscription cost. It's a significant benefit. If you don't wish to use the Subscription you can cancel it at any time.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
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Group Video Calling

Is Skype Premium to tool I need to have group video conferences for multiple offices. I want each office to see all other offices during the conference and I need to control and pay for the entire package from one account. Does it include Skype Manager and is it $9.99 per month for each office location or account. Example if I have 5 offices is it $9.99 per office. Can we also do desktop/screen sharing for document collaboration with this package.

Hello MerwynJohn. With group video calling you can get Send file, contacts, share your desktop, take a picture, or add people to the conversation. All everyone needs is the latest business version of Skype, a laptop and a webcam. Itʼs simple to use, group video calls can be between three or more people (up to a maximum of 10), and at least one person on the call needs a group video calling subscription. For the best quality, we currently recommend video calls with up to five people. For group video calling everyone on the call needs the latest version of Skype for Windows plus a webcam. You'll also need a high-speed broadband connection (we recommend sustained 512 kbit/s downlink or more) and a computer with a 1 GHz processor (minimum) or Core 2 Duo 1.8 GHz (recommended). We also recommend a minimum of 1 GB memory and 2 GB memory for group video calls with up to five participants. I hope this answered your questions. If you have anymore just post them and I'll answer them for you. Beowolfv
Regards,
Beowolfv
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Tely Labs telyHD - Group Video Calling

Hi there,
I'm thinking about buying the Tely Labs telyHD for use at work. I have a Skype Premium Account but can I use this Tely Labs telyHD for group video calling?

So, this weekend we (5 of us) tested Skype Premium... I was very excited to get the service (as its £2.99 a day, should have been free for 7 days as per the site). http://www.skype.com/intl/en-us/features/allfeatures/group-video-calls/ Thinking as I’m paying for it that it would be great. Found the services less than acceptable…
I have friends in the USA, Spain, South Africa and the UK and the video was less than pleasant. They all reported video dropping out at different times for no reason. My friend in the UK (1.5 hours’ drive away his video was the worst) for me. I hosted the call in the UK and I have a 30MB Fibre Optic line (Virgin, and I get 30MB and 3MB upload - I get this speed many speed tests, not on the same day obviously). I monitored my link and only used max a 150KB of the link with these results. Having this test run, we decided to starts using another product with an “O and ends in an o” (don’t want to advertise other products in this forum) straight after, which is free for group video calling but advert support. Much better experience all the video work and audio was better to.
I’m so disappointed Skype, I was really wanting this to work and to be great. So having paid the money for the service I would like a refund. I think the 15 minutes we used doesn’t justify the day rate. Could someone please contact me and credit my Skype account.
Very disappointed Skype (Microsoft) on the "Premium Service"! This is my honest opinion and not a bashing, I’m not pushing other products merely let people know about the experience.

Group Video call limit for Skype Business

Hi there,Can anyone tell me what the maximum number of participants for a video call is in Skype Business?And also in Skype Primium? Many thanks!

If you go to your account, in the upper left hand corner of the page, under where it says Welcome, your-user-name, there should be a link "subscripton." Clicking on that link should take you to another page, Skype Premium settings, where is says Skype Premium is active.
If you don't have that, contact Customer Service through this link:
https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
You won't be able to make group video calls until your account shows you have a Premium subscription active.
Please note: I do not respond to requests for help via Private Message.

Group video call for android tablets?

When will group video call be available for android table?? Ipad does have this functionality already.

you can check this post http://community.skype.com/t5/Android/group-video-not-working-on-android/m-p/3806526#M45825 you will find that a staff moderator replied

When am I charged for a Skype Call

My family is in Chile and I am wondering if I would be charged for skyping them from my ipone. My understanding is that if I am on wifi then no but what if I am using 3 G or 4 G. My daughtered messaged me when I was not on wifi.
So, bottom line, when do I incur charges on my phone from using skype.
When would I get international data charges
When would I get international phone charges
Thanks!

some Skype services such as Skype-to-Skype calls, conference calls, chat and group chat, 1-on-1 video calls are indeed free of charge. However, some services such as Skype-to-mobile/landline number, group video calls, voicemail, SMS, online number, etc requires credits or subscriptions. Please also check if you ISP provider charge you on per data sent/received basis.
The support/user guide section offers a mode detailed descriptions - https://support.skype.com/en/
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ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

Why in 2014 do we still not have group video call ...

I wanted to fire up skype on my tv to get to use a cam at all, but i can't since the darn skype app still has no group video call, only group voice calls...
When will that app be updated to support it?

It seems foolish to use Adobe's video products when they can't produce output. (Yes, I know one can use Encore CS6 with at least the current versions of Premiere "Pro" CC, but I trust there are few who would consider it a reasonable workflow.)
Easy output workflow if one has the need for DVD
Export MPEG 2 > Import to * Encore> Output DVD.
* Middle step can be replaced by DVD application of choice.
What's the problem?

Screen sharing in group video calling

Is it available screen sharing option for gp video calls ?

I got this e-mail too. I do not think it is scam. But I want to use both desktop and windows apps. What the problem? Please Skype team do not change anything.
Use the best Skype experience on your computer
Hello .......,
It looks like you’ve signed into two Skype for Windows apps ‒ Skype for Windows desktop and Skype for modern Windows ‒ on your Windows 8 device.
We’re simplifying your experience down to one app that you can use either with your mouse and keyboard or with touch. Going forward you’ll only need to use the Skype for Windows desktop app. This app has more features to help you stay connected like screen sharing and group video calling. Also, your chat conversations (from the last 30 days) and all your contacts will appear as normal.
Note: From 7 July, 2015 you’ll no longer be able to sign into the Skype for modern Windows app.

Group Video Calls

We recently purchased a Samsung TV model H7150 and discovered that the Skype application is not compatible with Group Video calls. Is there a solution? Will Skype be upgrading the application on the Samsung TV to allow for group calls? Thank you

Hi
All Skype TVs can join a group audio call (ie your TV can be a participant on a group audio call). However, most TVs won't allow you to be the person who starts that group audio call. This is because hosting the call requires more processing power.
All Skype TVs can also participate in group video calls, but on the TV you will only be able to send and receive audio (you will not send or receive video).
The only TVs currently capable of group video calling are Samsung TVs, and specifically these models:
2014 TVs with built-in cameras
2015 All TVs in the following model ranges:
J55xx
J63xx
J65xx
JU6xxx
JU7xxx
JS8xxx
JS9xxx

I am automatically charged for group video calling...

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