I am being asked for an old Appled ID when launching Apps following the latest software update.
AAfter the latest software update on my iPad, I'm being asked to sign in to an old Apple ID when launch Apps. How do I fix this without deleting and downloading the Apps again? I have had Apple ID problems with this software version.
IF you still have the email address that you used for th old ID, you should continue to use that ID. Purchases are always tied to the ID that was used to make the purchase. Any problems that you are experincing with the iOS should have no bearing on your Apple ID and the ID doesn't have any effect on what is going on with the iOS.
If you can be more specific as to what the problem is, maybe someone can help.
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Does Apple ask for "help improve Apple Security" when new app is trying to be downloaded?
I was selecting an app on vh1 called the co-star app. I click it it then prompts for apple I'd password to allow the download. I put password in. The app pops up on my iPad screen. Then it starts to download. Then this window pops up n halts the downloading of that app. This window says " help improve apples security by completing this 3 question security thing. So I clicked cancel because I wasn't sure if apple does that or if it is a hacker looking for me to give 3 answers to these security questions. Can someone help me? I am a new IPad owner n I'm learning here. This is my first Apple device. So I appreciate any responses from you. Thank you for your time.
I don't know what this iPad is or it's operating system, all I know is it was brand new n very very expensive!What you are seeing is part of Apple's fairly new security system that was implemented a few months ago. It is perfectly legitimate. The first time that you download something for iTunes or the App Store on a new device, you will be prompted to set up three security questions and an optional rescue email address.
Go ahead and comply with the request from Apple. It is for your own security. Just remember the answers to the questions. You can make up answers if you want to do so, you just have to provide answers that you will remember. I wrote my answers down and stored them away for safe keeping.
You can read this cnet article from a few months ago about Apple's new system.
http://news.cnet.com/8301-13579_3-57413072-37/apple-ratchets-up-app-store-securi ty/ -
Is there anyway to fix this problem? Im seriously considering getting away from apple as bad as I hate too. I love the apple OS but you can never get a hold of customer service, there is only one style of phone, and now apparently, you have to pay extra for "apple" accessories becasue others wont work.
Well I am having the same issue and I had not had to worry about getting a "licensed charger." The poster who responded offered not real insite and was rude to boot. I am also looking for the fix on this . My iphone will not even charge now on any charger. What the heck. I am not trying to treaten anyone either when I say I am frustrated with my iphone which in my case I have only had for a few months. I have already sent one in to be replaced and this is my second one. I have had troubles since the update GRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR .
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I changed my Apple ID and now can't update Apps or sign in to Icloud as I'm asked for my Old Apple ID password which is no longer used.
Hi Jamjoint,
Welcome to the Apple Support Community!
It sounds like your Apple ID is used for both the iTunes & App Stores and iCloud. If you edited that Apple ID before signing out of the iCloud on your devices, it may be necessary to edit the Apple ID back to the original email account so that you can sign out of iCloud. Once signed out, you can edit the Apple ID back to the new email account and sign back in. Please use the attached article for further information.
If you're asked for the password to your previous Apple ID when signing out of iCloud
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe -
ive restarted my iphone but its asking for my old apple ID because the account has been deleted any way of getting help
If you do not remember your old id's password, go to iforgot.apple.com and see if you can remember or reinstate it. Without it you cannot reactivate your iPhone.
Read this
http://support.apple.com/kb/TS4515?viewlocale=en_US&locale=en_US -
I've just upgraded to iPhone 4S and restored data from my old iPhone through iTunes. I'm being asked for a password to get into my phone and the old password I had doesn't work. I don't know what password it's looking for
Thanks for replying, I'm a real techno-cretin. What do you mean by not using the backup? I'm busy trying to restore my new phone and it's doing a 6 hour download with updates. Can I restore the data from my old phone backup onto the new iPhone 4S when the download is done?
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How do I get the password for an old apple ID when I dont have access to the email address and it does not recognize my birthdate?
Hi Attila528,
Thanks for visiting Apple Support Communities.
If you are not able to receive a rescue email to reset your security questions and password:
You'll need to contact iTunes Store support to have your questions and answers reset.
You can find the article with this information here:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
After your password, security questions and answers are reset, I'd recommend providing a new rescue email address:
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
All the best,
Jeremy -
My new iphone is asking for an old iCloud password I can't remember the password, don't have access to the old email and when I try and answer the security question it is telling me that my date of birth is wrong?? Arggghh help?
Contact iTunes Customer support... it is not possible to bypass Activation Lock.
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I purchased Adobe CS4. I am now being asked for my serial number and when I put it in the program does not recognize it for Acrobat Pro 9 though it does for PhotoShop, Bridge and the rest of the suite. What can I do?
Contact support if you have serial number issues. Otherwise start by checking this stuff:
Sign in, activation, or connection errors
Mylenium -
Help. I recently downloaded the latest software update for on my Apple TV (per the prompt Apple TV gave us). Ever since downloading the update, we cannot access movies, play movies, or access iTune store. We can play YouTube videos so the problem is not related to the connection. It happens only when we are trying to access Movies. Very confused. Our AppleTV was working fine until I did the new software update. Now this problem! Help!
re-add the shared lib
check the firewall on the computer -
My apple tv seems to have hung up during the latest software update - what should I do now?
my apple tv seems to have hung up during the latest software update - what should I do now?
I have not turned it off but it has been stuck in the same spot for 30 minutes now and I'm not sure what to do next since the screen says to NOT turn it off until done. Please help.If it hangs much longer you may need to disconnect and then grab a micro USB to restore through iTunes
http://support.apple.com/kb/HT4367 -
I tried to update the latest software update for my MacBook pro (which was on 10/12) and after it started to update it restarted like normal but when it started back up it was running painfully slow and none oft programs will open.They all quit unexpectedly. iTunes microsoft word all of them quit unexpectedly. Help!
Exact same problem with my 2010 MBP 2.4ghz 4gb ram 10.6.8. iTunes said update was needed, Software Update ran with various updates including a security update, truthfully didn't pay much attention, I always install the Apple updates. After the restart it took 3-4 times longer than normal to get to the login screen, same to get to the desktop but I'm familiar with that occurring on update restarts. Unfortunately it got worse from there. Performed a full shutdown and startup. Same long boot. After the desktop finally loads every mouse button press received a 2 minute beachball. I use menu-meters and both processors are under 10%. Waited a few minutes for disk utilities to launch, repair permissions estimates 3 hours for a typical <10 minute process. Activity monitor shows nothing over 10% CPU most of the time however ReportCrash pops to the top often. Any suggestions would be greatly appreciated. BTW zero problems until this update.
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Find out more about the latest software update for...
As you might have noticed, the latest software update for the Nokia Lumia 920 and Lumia 820 has already started to roll out to many countries and for various operators. The software update deliveries are expected to be completed by March, and if your phone is applicable for the update, you will see the update notification on your phone’s screen.
Thank you to those of you who have given us feedback on this release. We are listening to you, and acknowledge that while we have enhanced the performance of many features, we are still working on others. This update (to version 1232.5951.1249.10xx) offers the following improvements:
More efficient Messaging experience. After the update, you can:
save draft messages
edit forwarded multimedia messages
select multiple recipients at once
respond to a call with a text message
Improved performance for Bluetooth
Imaging enhancements
Web browsing. You can now change your settings to prevent pictures from downloading automatically and delete specific sites from your history
Better control of data costs: you can prevent automatic fallback from a Wi-Fi network to a mobile data network and keep Wi-Fi always on to off-load network usage to Wi-Fi.
As part of our continuous improvement and development process, we will continue to deliver further improvements with future software updates. In case you haven’t updated your phone software before, see this Nokia support page for useful instructions on how to receive and install an update on your Nokia Lumia phone.Do you mean "panache"?
Submit your feedback directly to Apple using the appropriate link on the Feedback page:
http://www.apple.com/feedback -
I just tried to install the latest software update for an iPhone 5, and now the phone is stuck in recovery mode. Are there any options available to avoid going through with the recovery. This seems really lame.
No.
You must restore. -
I am trying to download the lastest apple ios update to my PC so I can update my ipad 2. Why are there no download buttons on the latest software updates?
Make sure all contents are transferred and device is backed up before you update.
Transfer purchases
http://support.apple.com/kb/HT1848
How to backup
http://support.apple.com/kb/HT1766
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