I am being billed for premium messaging and I've never used it.

I received my verizon bill last month. Noted I was charged $19.98 for premium messaging under Data. This showed up on my statement for my one phone - 989-600-7940. I've never used premium messaging for data on any of my phones. I want my bill adjusted.

vtx1800sba wrote:
I received my verizon bill last month. Noted I was charged $19.98 for premium messaging under Data. This showed up on my statement for my one phone. I've never used premium messaging for data on any of my phones. I want my bill adjusted.
Welcome to the community, vtx1800sba!
Thank you for making us aware of potential billing errors. Please be cautious about posting your cell phone number here or anywhere online. (To protect yourself and the billing on your account).
Let me add to what the community posted by explaining that a premium SMS is a premium message service above the standard texting on your plan. It allows special daily/weekly/monthly services, whether it be horoscopes, ringtones, jokes-of-the-day, reality television voting, etc.
If this issue has not already been addressed please PM me your name and contact number so I can help in resolving this issue.
Thank you again!

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-+-No longer a forum member-+-

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I am being billed for premium messaging and I've never used it.

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