I am being charged by iTune store for purchses that i have not made, is there anyway one can contact them to get this rectified?
i am being charged for purchasees that i have not made. for past one week i just receive a receipt in my email, and i cant find a way to dispute these purchses. why does iTune store have to amke it so difficult for people to contest their wrong doing. help for making all sort of purchases are so easy to get, they come in even without asking for them but here i am looking to find a way to get this nonsense stop and i can find a way.
any help welcomed.
Change your password. Alert your credit card company that your account has been hacked - ask them about reimbursement.
If you would like to contact itunes support it is quite simple. Click Support at the top of this page, then click the link under Contact Us.
Similar Messages
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My iPad mini says to connect to iTunes, and I try to restore it, but after its done extracting a message comes up saying that device is not found, is there anyway i can fix this? I don't care if i don't get my stuff back, i just want my iPad restored to its starting settings.
If everything else that you try fails, I would try using another computer. Since you don't care about saving any data, any computer that is running the latest version of iTunes might be able to restore the iPad. You could make an appointment at an Apple Store Genius Bar and they can do it for you.
If that isn't feasible for you, try using a different cable, a different USB port. reboot the computer, and reset the iPad by holding down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen. Then try again. -
I have just Realized that my calendar entries for December have been deleted. Is there anyway of retrieving them?
Settings>Mail, Contacts and Calendars>Sync>All Evens
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I live in Iran
Yesterday I wanted to use iTunes store for windows ; when i have open iTunes it gives me the error 0x80090318 .
I have search the web alot and i have check lots of Iranian and English website but have not find any solution for
this problem . Today I have find a software called "Hide my IP" i have opened up that
when this software was opened , itunes have said "iTunes can't verify the identify of the server "init.itunes.apple.com"".
then i have click on "continue" then iTunes said "iTunes could not connect to the iTunes Store. An unknown error occurred (310)."
And theres a matter that i think that have a connection with this topic and thats , that when i want to go to the lots
of websites like Google Yahoo! Mail and lots of other website my both browser ( FireFox and IE ) will say" This connection is untrusted " .
I think the solution of my second problem is the solution of my first problem too !Tried all the rest on this site did not work for me
Follow the link below & this one sorted it for me, it was a conflict in programs using Winsock & I got rid of my old program,
Sorted.
http://support.apple.com/kb/TS4123
Tom Ireland -
25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?
Try quitting the App Store:
Tap the home button to get to the home screen. Then double tap the home button, and hold your finger over the App Store icon. Tap the red when it appears. Tap the home button again to return to the home screen.
Try resetting:
Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost. -
Why when I connect to iTunes store for app updates it will not cone t keep getting error messagr
Why when I connect to iTunes store for app updates it will not cone t keep getting error messagr
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I have been charged for a purchase that I have not made
Hi,
I have been charged for a purchase that I have not made (just seen on my online banking) and it does not appear on my purchase history can anyone let me know how I get in touch with apple as I am strugglng to find any contact details for this.
I haven't made any purchases that have cost me only free apps.
Anyhelp much appreciated.
ThanksYou can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
But if nothing show on your account's purchase history (you only have the one account to which that card has been attached) : http://support.apple.com/kb/HT2727
and it's not a temporary store holding charge : http://support.apple.com/kb/HT3702
then you may also want to contact your card issuer -
My iphone was off for almost two weeks and once i cut it back on i only recieved text messages but no imessages that i KNOW were sent to my phone... is there anyway i can see them or no?
Hi,
In Messages on the Mac do you have the Preferences > Messages section set to "Save History when Conversations are Closed" ?
This will store all IMs and iMessages in ~/Library/Messages/Archive.
Use the Finder > Go Menu > Go to Folder and type that path into the Dialogue box that appears. (~/Library/Messages/Archive).
They are stored in dated folders so some guessing/trail and error will be needed.
You may find that if this was an iMessage and you send the person a new message that the whole History with that Contact since you installed Mountain Lion/Started Messages may appear and that it is scrollable the closer you get to the "top" and the top may keep moving until all is on show.
10:31 PM Monday; December 24, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously -
I redeemed a $50 iTunes card two days ago, I have not made any purchases and now the credit has disappeared from my account? How do I get it back?
CHANGE THEME'S, WORKED FOR ME
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I updated my iphone 5 and now it is telling me to be able to work i had to connect it to itunes and itunes it telling me that i have to restore my iphone. what can i do? i dont want to lose all my pictures and stuff like that.
Something went wrong with the update, this can and does happen with every version of iOS.
There is nothing wrong with the update.
Simply restore the device via iTunes on the computer.
If iTunes is stating it will take hours to update, that indicates an extremely slow Internet connection and is likely the reason the OTA update failed. -
iTunes is telling me that I have not purchased from my iPhone before although I have multiple times, and I don't remember my security questions and there is no option to change them. Any suggestions other than making a new account?
If you create a new Apple ID you won't have access to the media purchased with the Apple ID you are currently using.
Try here > Rescue email address and how to reset Apple ID security questions -
okay so last night i went to charge my ipod in the computer and it started working then i took it out of the computer and put it on a wall charger and it had a spasm attack and shut itself down, after that it said i had to connect it to itunes so when i did it kept telling me that i need to restore my ipod, but when i press restore the itunes said "the contact server is not avalible" or something similar to that, what does that actually mean and is there anyway i can fix my ipod. i have dropped my ipod a few times, on tiles, wood, in a gutter of water when it fell out my pocket but im also wondering is it something to do with my ipod or is it itunes?
Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
The abuse may prevent a restore or prevent proper operation of the iPod if you can restore the iPod. -
I have already created an Apple ID. I tried to sign in on iTunes, but it said I have not yet used this ID with iTunes. It then directed me to the billing page. There was no option "none" for the credit card payment. It will not let me continue without entering one in.
- Add a credit card or other payment method like redeeming an iTunes gift card.
- Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
i have just download a book from itunes store but, since i don't have an iPad, i can´t read it or even see it. Can anybody help me? Can i convert it? Thanks.
Every purchase page for an ebook has a section that says "Requirements". What does that say for your particular book? That should give you the answer to your question. Conversion is normally not possible.
But there are some exceptions. Please provide the Title of the book if you want further help. -
I went to the iTunes store and looked up the hit TV show The Wire. Doing so gives me alist of all 50 episodes, starting with episode 1 which it calls "The Wire". Makes sense since most TV shows start off with an episode called pilot or shares the main title of the show, but in reality the show it lists as Episode 2 "The Target" is actually Episode 1. The episode called the Wire is actually episode 6. Instead of viewing all episodes together I went into just Season1 where each episode seems to be listed in correct order, etc.
You can't transfer any purchase to the cloud yourself, whether a TV programme/series will show in the cloud for redownloading in the future depends upon what country that you are in (TV programmes can't be redownloaded in all countries), whether you move countries (you can't redownload purchases made in another country) and if the rights-holder keeps them in the store (they occasionally remove their items).
As you bought it on your laptop then you could turn Settings > iTunes & App Store > Videos (under 'show all') 'on' on your iPad and it might show in the Videos app on it with a cloud icon against it for streaming/redownloading (it might also show in the Purchased tab in the iTunes Store app for refownloading whether or not you turn that 'on') - but that depends upon your country and only whilst it remains in your country's store. Similarly if you delete it from your laptop and tick the 'show iTunes in the cloud purchases' tick box on the Store tab in Edit > Preferences it might show in the TV Shows part of your library for redownloading (and whether or not you tick that it might show in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage for redownloading).
But you should be taking a backup copy of it, and anything else that you download from the stores, there is no guarantee that you will be able to redownload any item.
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