I am being charged for something i did not purchase

My checking account shows I have been charged 58.74 on a debit card transaction to the apple itunes store on dec. 26 there is no description of what was purchased nor did I recieve email confirmation about any purchases on any of my devices. Checking all of my accounts did not find any purchases for that ammount or for that time period. What do I do?

The first thing to do is to change your password to your iTunes Store account immediately, in case someone has access to it. Then call your bank and report the fradulent charge. Finally, you can notify the iTunes Store via their web form:
http://www.apple.com/support/itunes/contact/
though with no record of any such purchase in your Purchase History, it would seem more likely that this transaction did not actually go through your iTunes Store account but rather was a mistaken or fake transaction sent directly to your bank in which case there's little or nothing Apple can do for you.
Regards.

Similar Messages

  • HT204266 I was charged for something I did not purchase. How do I get credit?

    I was charged for something I did not purchase. How do I get credit?

    http://www.apple.com/support/itunes/contact/

  • TS1646 I am being charged for something i have not purchased and i would like to stop being charged

    I have been charged for things that i have not purchased and i would actually like my money back from them or for you to figure out who is using my card to buy things.
    thank you

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    You've checked your account's purchase history : http://support.apple.com/kb/HT2727 ?
    And you haven't got any auto-renewing subscriptions : http://support.apple.com/kb/HT4098 ?
    If they show on your accounts purchase history and you didn't make them, and nobody else has access to your account or devices and made them, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If nothing shows on your account's purchase history then you may want to contact your card issuer.

  • TS1702 I have been charged for something I did not purchase twice on the same day!  I would like to speak with a human not a computer!  I am considering canceling my itunes account.  I need to speak with a human

    I need help with my account!  I need to speak with a real person!
    <Edited By Host>

    http://www.apple.com/support/itunes/
    We're all just users here like you.  It's also a very bad idea to post personal info like your phone number on a public board like this.  (I've referred this post to a Moderator to have it edited out for your security)

  • TS1424 i am being charged for itunes i did not ordr

    I am being charged for iTunes I did not order
    U

    I am having the same issue with my iPhone 5. AT&amp;T told me it is a current issue with some sort of glitch between there system and iPhone software, and there is supposed to be a patch coming out for it. But no one knows when, I was told some customers already have it. My AT&amp;T rep told me they would credit me all overages since they can see from my average usage that something is drastically wrong. I have been manually turning off my cellular data whenever I'm not using wi-fi and it is still using data like crazy and charging me for it. Never had this problem until about 3 months ago. I'm calling AT&amp;T again tomorrow since the local store is of no use.

  • HT5085 i am being charge for app i did not order. i have ben charge $10.82 this is not the frist time.thank you

    hi, i am being charge for app i did not order this happer every month i was charge $10 .82

    If you are being charged every month then it might be an auto-renewing subscription, in which case there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

  • Why am I being billed for something I did not do

    Why am I being billed for something I did not do

    Contact iTunes support:
    http://www.apple.com/support/itunes/contact.html
    Also, look at your purchase history: iTunes>Store>View My Account>Purchase History.
    Change your password immediately if you feel unauthorized use of your account.

  • I have been billed for something I did not purchase.

    can someone please tell me how I inform itunes that I have been billed for something I did not purchase?
    it is not a big amount but the purchase was made at 4am and I was definately sound asleep!!

    Does anyone else know the password to your AppleID?  if you suspect your account has been compromised, then go and change your password at  https://appleid.apple.com in the manage section

  • HT1918 my bank acct charged for itunes I did not purchase

    my bank charged for itunes I did not purchase

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • I was charged for something I did not buy on I tunes how do you fix this

    I have been charged for something from I tunes which I did not purchase actually 2 things

    iTunes Store: What to do if your account has been compromised

  • Why is my itunes acount telling me im being charged for somthing i did not buy?

    just recently my dad found out my acount has been charged for an app that costed 3.99. i did not buy it and i cnt even buy enthing period becuase i currently dont have my phone with me it has missplaced. HELP!

    THANK GOD someone knows what am going through

  • I am being charded for items I did not purchase.

    I need some help here. Need to talk with someone.

    The first thing to do is to change your password to your iTunes Store account immediately, in case someone has access to it. Then call your bank and report the fradulent charge. Finally, you can notify the iTunes Store via their web form:
    http://www.apple.com/support/itunes/contact/
    though with no record of any such purchase in your Purchase History, it would seem more likely that this transaction did not actually go through your iTunes Store account but rather was a mistaken or fake transaction sent directly to your bank in which case there's little or nothing Apple can do for you.
    Regards.

  • How do I get iTunes to remove a charge for something I did not want to auto renew?

    How do I get iTunes to remove a charge from my chacking account for an auto renew item that I do not want?

    No promises, as this was your fault:
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html
    iTunes Store: Purchasing and managing auto-renewing subscriptions
      http://support.apple.com/kb/ht4098

  • Account Charged for Items I did not purchase

    I was sent a receipt for a purchase on my account. Fortunately, I do not have a credit card on file, but my gift card that I had on file was almost cleaned out.
    This is not a purchase I made. It appears to be for video games, which I never have ordered from iTunes. Furthermore, when I go to my account, these items don't show up in my list of purchases. However, when I look at my purchase history, the charge is there.
    My first thought was that someone somehow got into my account - although my password (since changed) was a strong one - and made this charge. But, wouldn't they show up as purchases? Now I'm wondering if perhaps this is just some weird clerical error on the part of iTunes.
    How do I have this fixed. I couldn't find anything helpful in the iTunes help area.

    I have encounter the same problem
    http://discussions.apple.com/thread.jspa?threadID=2641194&tstart=0
    I sent an email to itunes support and wait for their answer.
    The problem is does Apple will do something to stop these problem.
    I see that other person has encounter the same problem with "hack" purchase.
    Wait for apple answer...

  • TS1702 i have been charged for things i did not purchase

    i have charges in my email on things i have NOT rented bought and i cant reach a live person u make it impossible to track and work with apple with basically NO customer support! please help zero dk 30 is one i have never looked for and i bet there will b more please contact me.
    <Personal Information Edited by Host>

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

Maybe you are looking for

  • Animated gif files not working in FF5 ok in every other browser

    Hi . I am having problems getting animated gifs to play in firefox 5 i am using a photo gallery script to show these files it works in every other browser i have access to (most of them on Linux and windows Xp and win7 ) if i use FF5 as a file manage

  • Not able to print a layout anymore

    Hello! I have multiple pages in a PDF format that I always print out in a layout format; four PDF pages on one sheet. I used to be able to do that before I upgraded to Leopard. When I open the PDF file via Preview and select print, layout, then four

  • In email, hovering over sender's Name, use to popped up window to show all previous emails. Not anymore

    In email, one could hover over the Name of the Sender. Then in a pop up window one could select "email" which would list all previous messages to and from the Sender. This option has stopped working.

  • ChaRM Proof of Concept

    Hi All, I need some help with a ChaRM Proof of Concept TMS configuration. I have this setup that I would like to make work. logical component 1: DEV1 > QAS1 > PROD logical component 2: DEV2 > QAS2 > PROD (this is the same prod as above) I have ChaRM

  • Table to see the balance co

    Hi For a production order in the menu path - Goto> Costs> balance, here we can see if the balance is there or not. But is there any table or infostructure where we can see directly for a given production order? Actually I require this table and field